D-Link AG DI-784 manual Why can’t I get a wireless connection?

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Troubleshooting

4. What variables may cause my wireless products to lose reception?

D-Link products let you access your network from virtually anywhere you want. However, the positioning of the products within your environment will affect the wireless range. Please refer to Installation Considerations in the Wireless Basics section of this manual for further information about the most advantageous placement of your D-Link wireless products.

5. Why does my wireless connection keep dropping?

Antenna Orientation- Try different antenna orientations for the DI-784. Try to keep the antenna at least 6 inches away from the wall or other objects.

If you are using 2.4GHz cordless phones, X-10 equipment or other home secu- rity systems, ceiling fans, and lights, your wireless connection will degrade dra- matically or drop altogether. Try changing the Channel on your Router, Access Point and Wireless adapter to a different Channel to avoid interference.

Keep your product away (at least 3-6 feet) from electrical devices that generate RF noise, like microwaves, Monitors, electric motors, etc.

6. Why can’t I get a wireless connection?

To establish a wireless connection, while enabling Encryption on the DI-784, you must also enable encryption on the wireless client.

For 802.11a, the Encryption settings are: 64, 128 or 152 bit. Make sure that the encryption bit level is the same on the Router and the Wireless Client.

For 802.11g, the Encryption settings are: 64, 128, or 152 bit. Make sure that the encryption bit level is the same on the Router and the Wireless Client.

Make sure that the SSID on the Router and the Wireless Client are exactly the same. If they are not, wireless connection will not be established. Please note that there are two separate SSIDs for 802.11a and 802.11g. The default SSID for both 802.11a and 802.11g is default.

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Contents Manual Contents Package Contents Introduction Power LAN ports WAN port isAdapter Features LEDs Front Panel of Unit Wireless Basics Wireless Basics Getting Started Setting up a Wireless Infrastructure2 NetworkHome Wizard Using the Configuration MenuHome Wireless Open or Shared Wireless Settings Using the Configuration MenuKeys Home Wireless Open or Shared Channel AuthenticationWEP Encryption Key TypeHome Wireless WPA Authentication LifetimeRadius Server Home Wireless WPA-PSK Primary/Secondary DNS Home WAN Dynamic IP Address Host Name MAC Address CloneGateway Address Primary/ Secondary DNS Home WAN Static IP Address Subnet MaskPPPoE PasswordService Name Home WAN PPPoEHome LAN MaximumIdle Time Auto-reconnectDynamic Host Control Protocol. Home DhcpAdvanced Virtual Server Example #1 Example #2 Advanced Applications Name Trigger Port Trigger Type Public PortPublic Type Protocol Types Advanced Filters IP FiltersIP Filters PortFilters URL Blocking- Keywords Advanced Filters URL BlockingFilters MAC Filters Name MAC Address Dhcp Client Advanced Filters MAC FiltersPermitted Domains Advanced Filters Domain BlockingFilters Domain BlockingSource Advanced FirewallFirewall Rules ActionDMZ Advanced DMZAdvanced Performance 802.11a Wireless Transmit Power Beacon interval RTS Threshold FragmentationData Rate TX Rates Advanced Performance 802.11a Super a ModeTransmit Power Beacon interval PerformanceSsid Broadcast Super G Mode Advanced Performance 802.11g RTS ThresholdDtim interval Admin Password Advanced Performance 802.11g CTS ModeTools Admin Administrator Login Name User Login NameTools Admin DefaultTools Time Tools System System Settings Save Settings to Load Settings fromRestore to Factory Browse Tools Firmware UpgradeDiscard Ping Tools MiscPing Test Restart DeviceTools Cable Test Log Settings Status Device InfoStatus Log View Log Status Log Log Settings Smtp Server IP Address Email AddressLog Type Status Stats Status Wireless Connected Client ListHelp Microsoft Windows XP Networking BasicsNetworking Basics Workgroup name Enter a Computer description and a Computer name optionalNetworking Basics Format the disk if you wish, and click Next Networking Basics Network Setup Wizard Right-click on My Computer Naming your ComputerComputer name Checking the IP Address in Windows XPControl Panel Support tabProperties Network ConnectionsAssigning a Static IP Address Windows XP/2000 Assigning a Static IP Address with Macintosh OSX Selecting a Dynamic IP Address with Macintosh OSX Checking the Wireless Connection by Pinging in Windows Me Troubleshooting Troubleshooting Manager Select Hardware TabAdapters Why does my wireless connection keep dropping? Why can’t I get a wireless connection?Resetting the DI-784 to Factory Default Settings Advanced Firewall Features Technical SpecificationsTechnical Specifications Wireless Transmit Power Why can´t I access the web based configuration? Frequently Asked QuestionsFrequently Asked Questions LAN Settings button How can I find my IP Address in Windows 95, 98, or ME? How can I find my IP Address in Windows 2000/XP? Places and select Properties How can I assign a Static IP Address in Windows XP?Network Neigborhood icon Win ME My YesClick Specify an IP Address Click on the DNS Configuration tabDynamic Cable connection Static Cable Connection Frequently Asked Questions To set up your router How do I open ports on my router? What is DMZ? How do I configure the DMZ Host?Demilitarized Zone DI-784 Frequently Asked Questions What are virtual servers? How do I use PC Anywhere with my router?Click Continue ClickFirewall How can I use eDonkey behind my D-Link router?How do I set up my router for Socom on my Playstation 2? Private Port Public Port How can I use Gamespy behind my D-Link router?How do I configure my router for KaZaA and Grokster? How do I configure my router to play Warcraft 3? Configure the Game Port information on each computerFor the DI-604, DI-614+. DI-624, DI-754, DI-764, or DI-784 How do I use NetMeeting with my D-Link router? How do I set up my router to use iChat? -for Macintosh usersStep Choose Apple menu System Preferences Choose View Sharing Then Virtual ServerFrequently Asked Questions What is NAT? Technical Support USA only Warranty and RegistrationPage Important Note