Linksys RTP300 manual Am not able to access the Router’s Web-based Utility Setup

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C.Make sure you are using the right Internet settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Basic Setup section of “Chapter 5: Configuring the Router” for details on Internet Connection Type settings.

D.Make sure you use the right cable. Check to see if the Internet LED is solidly lit.

E.Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port. Verify that the Status page of the Router’s Web-based Utility shows a valid IP address from your ISP.

F.Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router, cable/DSL modem, and computer. Check the Status tab of the Router’s Web-based Utility to see if you get an IP address.

6.I am not able to access the Router’s Web-based Utility Setup page.

A.Refer to “Problem #4, I want to test my Internet connection” to verify that your computer is properly connected to the Router.

B.Refer to “Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter” to verify that your computer has an IP Address, Subnet Mask, Gateway, and DNS.

C.Set a static IP address on your system; refer to “Problem #3: I need to set a static IP address on a PC.”

D.Refer to “Problem #12: I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.”

7.I can’t get my Virtual Private Network (VPN) to work through the Router.

Access the Router’s web interface by going to http://192.168.15.1 or the IP address of the Router, and go to the Security => VPN Passthrough tab. Make sure you have IPsec passthrough and/or PPTP passthrough enabled.

VPNs that use IPSec with the ESP (Encapsulation Security Payload known as protocol 50) authentication will work fine. At least one IPSec session will work through the Router; however, simultaneous IPSec sessions may be possible, depending on the specifics of your VPNs.

Appendix A: Troubleshooting

Broadband Router with 2 Phone Ports

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Common Problems and Solutions

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Contents Division of Cisco Systems, Inc Broadband RouterPage How to Use this Guide Copyright and TrademarksWord definition Broadband Router with 2 Phone Ports Table of Contents Broadband Router with 2 Phone Ports Back Panel 13 Access Restrictions Tab FilterBroadband Router with 2 Phone Ports Welcome IntroductionWhat’s in this Guide? Introduction What’s in this Guide? Broadband Router with 2 Phone Ports Networking Basics An Introduction to Local Area NetworksUse of IP Addresses Networking Basics Back Panel Getting to Know the RouterFront Panel PowerOverview Connecting the RouterConnect the Power Connecting the Router to Your Existing Router Connect the Existing Router Placement Options Wall-Mount Option Overview Configuring the RouterSetup Access RestrictionsSecurity Administration Applications & GamingStatus Voice How to Access the Web-based UtilityObtain an IP automatically Setup Tab Basic SetupInternet Setup Internet Connection TypeStatic IP Network Setup Optional SettingsPacket a unit of data sent over a network Router IP Network Address Server Settings DhcpDdns Setup Tab DdnsTZO.com DynDNS.orgMAC Clone Setup Tab MAC Address CloneAdvanced Routing Setup Tab Advanced Routing10 Routing Table Entry List Web Filters Security Tab FirewallVPN Passthrough Security Tab VPN PassthroughFilter MAC Address Access Restrictions Tab FilterFilter IP Address Range Filter Port RangeBlock WAN Requests Access Control Access Restrictions Tab Device Access ControlApplications & Gaming Tab Port Range Forwarding Port Range ForwardingPort Range Applications & Gaming Tab Port Triggering Port TriggeringTriggered Range Forwarded Range DMZ Applications & Gaming Tab DMZIP QoS Applications & Gaming Tab QoS20 QoS Create Rule UPnP Administration Tab ManagementRouter Password Local Router AccessLog Administration Tab LogFactory Defaults Administration Tab Factory DefaultsAdministration Tab Diagnostics Ping TestTraceroute Test Information Status Tab RouterClick the Refresh button to update the on-screen information Local Network Status Tab Local NetworkStatus Tab Voice Line1 StatusLine2 Status 31 Voice Tab Voice TabConfiguring the Router Common Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC For Windows 98 and MillenniumFor Windows XP For WindowsWant to test my Internet connection For Windows XP Configuring the Router for details Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router TCP Application Start and End Protocol IP Address EnabledCan’t get the Internet game, server, or application to work Broadband Router with 2 Phone Ports To start over, I need to set the Router to factory default For Microsoft Internet Explorer 5.0 or higherFor Netscape 4.7 or higher My DSL service’s PPPoE is always disconnecting Need to use port triggering Can I make calls while I’m browsing the Internet? Frequently Asked QuestionsHow do I make a phone call? Can I make calls if my Internet connection is down?Does the Router support IPX or AppleTalk? Where is the Router installed on the network?How can I block corrupted FTP downloads? If all else fails in the installation, what can I do? What is DMZ Hosting?Will the Router function in a Macintosh environment? How can I check whether I have static or Dhcp IP addresses? What is a MAC Address?How many ports can be simultaneously forwarded? Which modems are compatible with the Router?How do I reset the Router? Windows 98 or Me Instructions Figure B-1 IP Configuration ScreenFor the Router’s Web-based Utility Windows 2000 or XP InstructionsAppendix C Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix C Windows Help Appendix D Glossary Appendix D Glossary Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Appendix E Specifications Storage Humidity Warranty Year LimitedLimited Warranty Appendix F Warranty InformationAppendix F Warranty Information FCC Statement Appendix G Regulatory InformationIndustry Canada Statement Appendix H Contact Information Appendix H Contact Information