Linksys RTP300 manual Configuring the Router for details

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Broadband Router with 2 Phone Ports

• For Windows 2000 and XP, click Start and Run. In the Open field, type cmd. Press the Enter key or click the OK button.

C. In the command prompt, type ping 192.168.15.1 and press the Enter key.

• If you get a reply, the computer is communicating with the Router.

• If you do NOT get a reply, check the cable, and make sure Obtain an IP address automatically is selected in the TCP/IP settings for your Ethernet adapter.

D. In the command prompt, type ping followed by your Internet IP address and press the Enter key. The Internet IP Address can be found in the web interface of the Router. For example, if your Internet IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the Enter key.

• If you get a reply, the computer is connected to the Router.

• If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

E. In the command prompt, type ping www.linksys.com and press the Enter key.

• If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

• If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.

5. I am not getting an IP address on the Internet with my Internet connection.

	A. Refer to “Problem #4, I want to test my Internet connection” to verify that you have connectivity.
	B. If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix B:
	Finding the MAC Address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC
	address of your Ethernet adapter onto the Router, see the MAC Address Clone section of “Chapter 5:
	Configuring the Router” for details.
54	Appendix A: Troubleshooting
	Common Problems and Solutions

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Contents Broadband Router Division of Cisco Systems, IncPage Word definition How to Use this GuideCopyright and Trademarks Broadband Router with 2 Phone Ports Table of Contents Broadband Router with 2 Phone Ports 13 Access Restrictions Tab Filter Back PanelBroadband Router with 2 Phone Ports Introduction WelcomeWhat’s in this Guide? Introduction What’s in this Guide? Broadband Router with 2 Phone Ports Use of IP Addresses Networking BasicsAn Introduction to Local Area Networks Networking Basics Getting to Know the Router Back PanelPower Front PanelConnecting the Router OverviewConnect the Power Connecting the Router to Your Existing Router Connect the Existing Router Placement Options Wall-Mount Option Configuring the Router OverviewSecurity SetupAccess Restrictions Status AdministrationApplications & Gaming How to Access the Web-based Utility VoiceInternet Connection Type Setup Tab Basic SetupInternet Setup Obtain an IP automaticallyStatic IP Packet a unit of data sent over a network Network SetupOptional Settings Network Address Server Settings Dhcp Router IPSetup Tab Ddns DdnsDynDNS.org TZO.comSetup Tab MAC Address Clone MAC CloneSetup Tab Advanced Routing Advanced Routing10 Routing Table Entry List Security Tab Firewall Web FiltersSecurity Tab VPN Passthrough VPN PassthroughFilter Port Range Access Restrictions Tab FilterFilter IP Address Range Filter MAC AddressBlock WAN Requests Access Restrictions Tab Device Access Control Access ControlPort Range Applications & Gaming Tab Port Range ForwardingPort Range Forwarding Triggered Range Applications & Gaming Tab Port TriggeringPort Triggering Forwarded Range Applications & Gaming Tab DMZ DMZApplications & Gaming Tab QoS IP QoS20 QoS Create Rule Local Router Access Administration Tab ManagementRouter Password UPnPAdministration Tab Log LogAdministration Tab Factory Defaults Factory DefaultsTraceroute Test Administration Tab DiagnosticsPing Test Status Tab Router InformationClick the Refresh button to update the on-screen information Status Tab Local Network Local NetworkLine2 Status Status Tab VoiceLine1 Status Voice Tab 31 Voice TabConfiguring the Router Appendix a Troubleshooting Common Problems and SolutionsFor Windows 98 and Millennium Need to set a static IP address on a PCFor Windows For Windows XPWant to test my Internet connection For Windows XP Configuring the Router for details Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router Application Start and End Protocol IP Address Enabled TCPCan’t get the Internet game, server, or application to work Broadband Router with 2 Phone Ports For Netscape 4.7 or higher To start over, I need to set the Router to factory defaultFor Microsoft Internet Explorer 5.0 or higher My DSL service’s PPPoE is always disconnecting Need to use port triggering Can I make calls if my Internet connection is down? Frequently Asked QuestionsHow do I make a phone call? Can I make calls while I’m browsing the Internet?Where is the Router installed on the network? Does the Router support IPX or AppleTalk?How can I block corrupted FTP downloads? Will the Router function in a Macintosh environment? If all else fails in the installation, what can I do?What is DMZ Hosting? Which modems are compatible with the Router? What is a MAC Address?How many ports can be simultaneously forwarded? How can I check whether I have static or Dhcp IP addresses?How do I reset the Router? Figure B-1 IP Configuration Screen Windows 98 or Me InstructionsWindows 2000 or XP Instructions For the Router’s Web-based UtilityNetwork Neighborhood/My Network Places Appendix C Windows HelpShared Resources Appendix C Windows Help Appendix D Glossary Appendix D Glossary Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Appendix E Specifications Warranty Year Limited Storage HumidityAppendix F Warranty Information Limited WarrantyAppendix F Warranty Information Appendix G Regulatory Information FCC StatementIndustry Canada Statement Appendix H Contact Information Appendix H Contact Information