Linksys WRT54GP2 manual Appendix a Troubleshooting Common Problems and Solutions

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send the data to whichever PC or network device you set for DMZ hosting.) hosting:

Wireless-G Broadband Router with 2 Phone Ports Follow these steps to set DMZ

A.Access the Router’s Web-based Utility by going to http://192.168.15.1 or the IP address of the Router. Go to the Applications & Gaming => Port Range Forwarding tab.

B.Disable or remove the entries you have entered for forwarding. Keep this information in case you want to use it at a later time.

C.Click the DMZ tab.

D.Enter the Ethernet adapter’s IP address of the computer you want exposed to the Internet. This will bypass the NAT security for that computer. Please refer to “Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter” for details on getting an IP address.

Once completed with the configuration, click the Save Settings button.

11.I forgot my password, or the password prompt always appears when saving settings to the Router. Reset the Router to factory default by pressing the Reset button for 30 seconds and then releasing it. If you are still getting prompted for a password when saving settings, then perform the following steps:

A.Access the Router’s web interface by going to http://192.168.15.1 or the IP address of the Router. Enter the default password admin, and click the Administration => Management tab.

B.Enter a different password in the Router Password field, and enter the same password in the second field to confirm the password.

C.Click the Save Settings button.

12.I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.

If you have proxy settings, you need to disable these on your computer. Because the Router is the gateway for the Internet connection, the computer does not need any proxy settings to gain access. Please follow

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents

Wireless- G Page Word definition How to Use this GuideCopyright and Trademarks Wireless-G Broadband Router with 2 Phone Ports Table of Contents Vonage Linksys Appendix C Finding the MAC AddressList of Figures Wireless Security WEPWireless Network Access 39 Status Tab Local Network Welcome IntroductionWhat’s in this Guide? Introduction What’s in this Guide? Wireless-G Broadband Router with 2 Phone Ports Network Topology Planning Your Wireless NetworkAd-Hoc versus Infrastructure Mode Ssid your wireless network’s nameNetwork Layout Back Panel Getting to Know the RouterWlan Front PanelOverview Connecting the RouterConnect a PC Connection InstructionsConfiguring the Router Security SetupWireless Applications & Gaming AdministrationVoice Status How to Access the Web-based UtilityObtain an IP automatically Setup Tab Basic SetupInternet Setup Internet Connection TypeStatic IP PPPoE Pptp Heart Beat Signal Packet a unit of data sent over a network Network SetupOptional Settings Router IPNetwork Address Server Settings Dhcp Time Setting Setup Tab DdnsTZO.com DynDNS.orgMAC Clone Setup Tab MAC Address CloneAdvanced Routing Setup Tab Advanced Routing13 Routing Table Entry List Wireless Tab Basic Wireless Settings 15 Wireless Tab Wireless Security WPA Pre-Shared Key Wireless Tab Wireless Security16 Wireless Tab Wireless Security WPA Radius 18 Wireless Tab Wireless Network Access Wireless Tab Wireless Network Access20 Advanced Wireless Settings Wireless Tab Advanced Wireless SettingsWireless-G Broadband Router with 2 Phone Ports Filter MAC Address Security Tab FilterFilter IP Address Range Filter Port RangeInternet requests Block WAN RequestsVPN Passthrough Security Tab VPN PassthroughPort Range Voice TabApplications & Gaming Tab Port Range Forwarding Port Range Forwarding26 Applications & Gaming Tab Port Triggering Forwarded Range Applications & Gaming Tab UPnP ForwardingUPnP Forwarding Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports DMZ Applications & Gaming Tab DMZApplication-based QoS Applications & Gaming Tab QoSSpecific Port# fields Port-based QoSVoice QoS Remote Router Access Administration Tab ManagementRouter Password Local Router AccessUPnP Backup and RestoreLog Administration Tab LogFirmware with a newer version Administration Tab Factory DefaultsAdministration Tab Firmware Upgrade Runs a networking deviceLine2 Status Status Tab VoiceInformation Line1 Status38 Status Tab Router Status Tab RouterLocal Network Status Tab Local NetworkStatus Tab Wireless Common Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC For Windows 98 and MillenniumFor Windows XP For WindowsWant to test my Internet connection For Windows XP Wireless-G Broadband Router with 2 Phone Ports Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router TCP Application Start and End Protocol IP Address EnabledCan’t get the Internet game, server, or application to work Appendix a Troubleshooting Common Problems and Solutions For Netscape 4.7 or higher To start over, I need to set the Router to factory defaultMy DSL service’s PPPoE is always disconnecting For Microsoft Internet Explorer 5.0 or higherWireless-G Broadband Router with 2 Phone Ports Go through this checklist until your problem is solved Frequently Asked Questions What is Network Address Translation and what is it used for? How can I block corrupted FTP downloads? Will the Router function in a Macintosh environment? If all else fails in the installation, what can I do?What is DMZ Hosting? How can I check whether I have static or Dhcp IP addresses? Is the Router cross-platform compatible?How many ports can be simultaneously forwarded? Which modems are compatible with the Router?What Ieee 802.11b features are supported? What is the Ieee 802.11b standard?What is the Ieee 802.11g standard? What is roaming? What Ieee 802.11g features are supported?What is ad-hoc mode? What is infrastructure mode?What is Spread Spectrum? What is ISM band?What is a MAC Address? What is DSSS? What is FHSS? And what are their differences?What is WEP? What is WPA?How many channels/frequencies are available with the Router? Have excellent signal strength, but I cannot see my networkSecurity Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Windows 98 or Me Instructions Figure C-1 IP Configuration ScreenFor the Router’s Web-based Utility Windows 2000 or XP InstructionsNetwork Neighborhood/My Network Places Appendix D Windows HelpShared Resources Appendix D Windows Help Appendix E Glossary Appendix E Glossary Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports UPnP able/cert Certified Appendix F SpecificationsModel Voice ProtocolDimensions 32 x 1.89 x H x D Limited Warranty Appendix G Warranty InformationAppendix G Warranty Information FCC Statement Appendix H Regulatory InformationSafety Notices Hour 1-VONAGE-HELP VonageLinksys Need to contact Vonage?Linksys

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