Linksys E3000 Appendix a Troubleshooting, Select Tools Internet Options, Click Advanced Settings

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Linksys E3000

Appendix A: Troubleshooting

Your computer cannot connect to the Internet.

Follow these instructions until your computer can connect to the Internet:

•• Make sure that the Router is powered on.. The Power LED should be green and not flashing..

•• If the Power LED is flashing, then power off all of your network devices, including the modem, Router, and computers.. Then power on each device in the following order:

1.Cable or DSL modem

2.Router

3.Computer

•• Check the cable connections.. The computer should be connected to one of the ports numbered 1-4 on the Router, and the modem must be connected to the Internet port on the Router..

The modem does not have an Ethernet port.

The modem is a dial-up modem for traditional dial-up service.. To use the Router, you need a cable/DSL modem and high-speed Internet connection..

You cannot use the DSL service to connect manually to the Internet.

After you have installed the Router, it will automatically connect to your Internet Service Provider (ISP), so you no longer need to connect manually..

The DSL telephone line does not fit into the Router’s Internet port.

The Router does not replace your modem.. You still need your DSL modem in order to use the Router.. Connect the telephone line to the DSL modem, and then insert the setup CD into your computer.. Click Set up your Linksys Router and follow the onscreen instructions..

When you double-click the web browser, you are prompted for a username and password. If you want to get rid of the prompt, follow these instructions.

Launch the web browser and perform the following steps (these steps are specific to Internet Explorer but are similar for other browsers):

1.Select Tools > Internet Options..

2.Click the Connections tab..

3.Select Never dial a connection..

4.Click OK..

Appendix A: Troubleshooting

The Router does not have a coaxial port for the cable connection.

The Router does not replace your modem.. You still need your cable modem in order to use the Router.. Connect your cable connection to the cable modem, and then insert the setup CD into your computer.. Click Set up your Linksys Router and follow the onscreen instructions..

The computer cannot connect wirelessly to the network.

Make sure the wireless network name or SSID is the same on both the computer and the Router.. If you have enabled wireless security, then make sure the same security method and key are used by both the computer and the Router..

You need to modify the settings on the Router.

Router settings can be modified using the Cisco Connect software, refer to How to Access Cisco Connect, page 12.. To modify the advanced settings, go to Advanced Settings.. Refer to Advanced Settings, page 12..

You want to access the browser-based utility from Cisco Connect.

To enter the browser-based utility from Cisco Connect, follow these steps:

1.Open Cisco Connect..

2.On the Main Menu, click Router Settings..

3.Click Advanced Settings..

4.Write down the username and password that are displayed.. (To help protect your password, you can copy it to the Clipboard by clicking Copy Password..)

5.Click OK..

6.Your web browser automatically opens.. Enter the username and password, and then click OK.. (If you copied the password to the Clipboard in step 4, press Ctrl-Vto paste it into the Password field..)

When you try to log into the browser-based utility, your password does not work.

Your wireless security password also serves as the browser- based utility’s login password.. To see this password:

1.Open Cisco Connect..

2.On the Main Menu, click Router Settings..

3.The Password is displayed on the left side of the screen..

High Performance Wireless-N Router

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Contents User Guide Contents Appendix E Regulatory Information Appendix C Specifications Appendix D Warranty InformationAppendix F Software End User License Agreement Top Product OverviewBack Horizontal Placement Wall-Mounting PlacementInstallation Cisco ConnectMain Menu Main Menu Router Settings Local Access versus Guest AccessMain Menu Guest Access Main Menu Computers and DevicesComputers and Other Devices Connect with the Easy Setup KeyComputer Create or Update the Easy Setup Key Wireless PrinterConnect Manually First-Time Access of Parental Controls Parental ControlsRestrict Internet Access List Set Up Parental ControlsChange Parental Controls Password Guest AccessRouter Settings PersonalizeOther Options Easy Setup KeyChange Router Name or Password Router DetailsAdvanced Settings How to Exit Cisco ConnectHow to Access Cisco Connect WindowsSetup Basic Setup Advanced ConfigurationHow to Access the Browser-Based Utility Internet SetupStatic IP Automatic Configuration DhcpPPPoE Optional Settings Telstra CableRouter Address Network SetupDhcp Server Settings Dhcp ReservationDdns Service Setup DdnsTime Settings DynDNS..orgMAC Address Clone Setup MAC Address CloneSetup Advanced Routing Advanced RoutingSimultaneous Networks Wireless Basic Wireless SettingsGHz or 2.4 GHz Wireless Security, Static RoutingWireless Configuration Manual GHz Wireless SettingsWi-Fi Protected Setup Security Mode Wireless Wireless SecurityGHz or 2..4 GHz Wireless Security Personal OptionsWPA Personal WEPWireless MAC Filter Wireless Wireless MAC FilterWireless Advanced Wireless Settings GHz and 2..4 GHz Advanced WirelessLinksys E3000 Firewall Security FirewallSecurity VPN Passthrough Web FiltersDisk Management Storage DiskCreate Share Shared Folder Shared Folder AccessShared Folder Edit Format Disk SetupStorage Media Server DatabaseAdd a Media Folder AccessStorage FTP Server Media FolderCreate or Edit an FTP Folder Storage AdministrationInformation CreateCreate or Edit a User Account User ManagementGroup Management Create or Edit a Group AccountInternet Access Policy SummaryApplications and Gaming Port Range Forwarding Applications and Gaming Single Port ForwardingSingle Port Forwarding Port Range Forwarding Applications & Gaming Port Range TriggeringApplications and Gaming DMZ Port Range TriggeringApplications and Gaming QoS QoSMAC Address Online GamesAdd a New Game Voice DeviceRouter Password Administration ManagementSummary Diagnostics Administration LogAdministration Diagnostics LogFactory Defaults Administration Factory DefaultsAdministration Firmware Upgrade Firmware UpgradeStatus Router Status Local NetworkStatus Wireless Network 5GHz/2..4GHz Wireless NetworkSelect Tools Internet Options Appendix a TroubleshootingClick Advanced Settings Select Never dial a connectionGo to Start Control Panel Firewall Click Save SettingsSelect UPnP Framework Access the USB Storage Device Appendix B How to Install and Access USB StorageInstall the USB Storage Device OverviewMap a Drive Windows ExplorerAccess Mapped Drive Windows VistaOn your desktop, double-click the Network icon Windows XP On your desktop, double-click the My Computer icon Map Network Drive Mac OS Click Connect As Display Shared Folder on the DesktopGo to Finder Preferences Check Connected Servers Add to Startup Login Items Select Login ItemsAccess the Browser-Based Utility Advanced Configuration Advanced Users OnlyCreate a Shared Folder Create a User Group Account Create a User AccountAppendix C Specifications EnvironmentalLimited Warranty Appendix D Warranty InformationExclusions and Limitations Obtaining Warranty Service Technical SupportFCC Statement Safety Notices Industry Canada StatementAppendix E Regulatory Information FCC Radiation Exposure StatementAvis d’Industrie Canada Wireless DisclaimerRestrictions dans la bande 5 GHz Linksys E3000 Software Licenses Appendix F Software End User License AgreementCisco Products Schedule Cisco Software License AgreementLinksys E3000 Appendix F Software End User License Agreement Linksys E3000 Appendix F Software End User License Agreement Linksys E3000 Appendix F Software End User License Agreement Schedule 2-A Schedule Open Source and Third Party LicensesPreamble Linksys E3000 Appendix F Software End User License Agreement No Warranty Schedule 2-B GNU Lesser General Public LicenseLinksys E3000 Appendix F Software End User License Agreement Linksys E3000 Appendix F Software End User License Agreement Linksys E3000 Appendix F Software End User License Agreement END of Terms and Conditions END of Schedule 2-B Schedule 2-C Openssl LicenseEND of Schedule 2-C 10012110NC-RR