Linksys AG241 manual Appendix a Troubleshooting

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Appendix A

Troubleshooting

Appendix A:

Troubleshooting

I can’t connect to the Internet.

1.Verify the proper LEDs are lit on the Gateway.

•• Make sure the Power LED has a steady green light and is not flashing.

•• Verify the Ethernet LED has a fairly steady green light. It will flash occasionally, indicating activity.

•• Verify the Signal Strength LEDs are lit.

2.Power down everything, and power on each device in the following order:

•• Gateway

•• PC

I cannot access the web-based utility after my computer goes into sleep mode.

Disconnect the power from the Gateway and reconnect it. You should be able to access the web-based utility once the Gateway has fully booted.

I need to modify the settings on my Gateway.

1.Open your web browser.

2.Type the gateway’s IP address into the address bar (the default IP address is 192.168.1.1).

3.When prompted, type in the user name and password to your router (default is admin).

4.Click on the appropriate tab to change the settings.

WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com

ADSL2 Gateway with 4-Port Switch

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Contents ADSL2 Gateway with 4-Port Switch Icon Descriptions Online ResourcesCopyright and Trademarks Table of Contents Back Panel Front PanelHow to Access the Web-Based Utility Setup Tab Basic SetupInternet Setup IPoA RFC 1483 BridgedDynamic IP Static IPPPPoE Settings Bridged Mode OnlyPPPoA Settings RFC 2516 PPPoEOptional Settings Network SetupNetwork Address Server Settings Dhcp Time SettingSetup Tab Advanced Routing Setup Tab DdnsOperating Mode Advanced RoutingFirewall Security Tab FirewallStatic Routing Additional FiltersVPN Passthrough Security Tab VPNIPSec VPN Tunnel Local Secure Group and Remote Secure GroupPhase Advanced VPN Tunnel SetupKey Management StatusAccess Restrictions Tab Internet Access Internet AccessOther Setting Applications & Gaming Tab Single Port Forwarding Applications & Gaming Tab Port Range Forwarding Applications & Gaming Tab Port TriggeringAdvanced QoS Application-based QoSGateway Access Administration Tab ReportingRemote Gateway Access Email AlertsAdministration Tab Diagnostics Administration Tab Backup & RestorePing Test Parameters Administration Tab Firmware Upgrade Administration Tab RebootStatus Tab Gateway Status Tab DSL Connection Status Tab Local NetworkDSL Status PVC ConnectionAppendix a Troubleshooting Appendix B Specifications Limited Warranty Obtaining Warranty ServiceExclusions and Limitations Technical Support General FCC Statement Safety NoticesIndustry Canada Statement Avis d’Industrie CanadaDansk Danish Miljøinformation for kunder i EU Regulatory Information Norsk Norwegian Miljøinformasjon for kunder i EU Regulatory Information Software in Linksys Products Software LicensesSchedule 1 Linksys Software License Agreement Preamble ScheduleSoftware License Agreement Software License Agreement No Warranty GNU Lesser General Public License Software License Agreement Software License Agreement Software License Agreement No Warranty Original SSLeay License OpenSSL LicenseSoftware License Agreement
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