Actiontec electronic GE344000-01 user manual Other Problems, LAN Connection Failure

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Actiontec Wireless Cable/DSL User Manual

Other Problems

LAN Connection Failure

Ensure the Router is properly installed, the LAN connections are correct, and the power is on.

Confirm the computer and Router are on the same network segment. If unsure, let the computer get the IP address automatically by initiating the DHCP function (see “DHCP Server”), then verify the computer is using an IP address within the default range (192.168.1.2 through 198.168.1.254). If the computer is not using an IP address within the range, it will not connect to the Router.

Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in the “Main Menu” screen.

Cannot Connect to the Internet

Ensure both ends of the power adapter and network cables are properly connected and the status LEDs on the front panel are working properly.

If running Windows 95 or Windows 98, check the computer’s TCP/IP setings. Select Start, Run, enter

winipcfg

in the “Open” text box, then press Enter on the keyboard. The computer should have an IP address in the default range (192.168.1.2 through 198.168.1.254).

Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in the “Main Menu” screen.

Verify the Router’s settings are the same as the computer by clicking Status in the “Main Menu” screen.

Time out error occurs when entering a URL or IP Address.

Verify all the computers are working properly.

Ensure the IP settings are correct.

Ensure the Router is on and connected properly.

Verify the Router’s settings are the same as the computer by clicking Status in the “Main Menu” screen.

Check the cable/DSL modem by attempting to connect to the Internet.

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Contents Cable/DSL Router Table of Contents Sharing Files and Printers SpecificationsConfiguring TCP/IP Limited WarrantyPackage Contents Introduction1Minimum System Requirements Internet LED Router FeaturesPower LED Front PanelWireless LED Rear PanelLAN Port Technical Support Ethernet Connection Connecting RouterUSB Connection Basic Setup Basic SetupPage Basic Setup Page Accessing Advanced Setup Advanced SetupWAN IP Address Idle Timeout Obtain an IP Address through PPPoEDialout on-demand Obtain an IP Through Dhcp User Name and PasswordSpecify a Static IP Address Wireless SettingsWireless Equivalent Privacy ChannelOff Bit WEP Exception List Wireless MAC AuthenticationAccept All Clients Deny All ClientsDhcp Server LAN IP AddressDhcp Server Configuration Services Blocking Netmeeting Website BlockingRemote Management VPN Pass ThroughPort Forwarding DMZ Hosting Dynamic Routing FirewallMAC Address Cloning Static RoutingStatus Changing the PasswordAdvanced Setup Page Web Activity Log Utilities5Upgrade Firmware Restore Default SettingsConnection to the Router TroubleshootingCannot Use the Internet Physical ConnectionWindows 95, 98, 98SE, ME LAN LightXP Users Windows 2000, XPCannot Connect to the Internet Other ProblemsTime out error occurs when entering a URL or IP Address LAN Connection FailureUnable to get an IP address from Cable/DSL Modem Page Specifications a GeneralGE344000-01 Environmental Wireless Operating RangeAppendix a Specifications Page Windows 95, 98, and Me Configuring TCP/IPPage Appendix B Configuring TCP/iP Page Appendix B Configuring TCP/iP Windows NT Appendix B Configuring TCP/iP Page Appendix B Configuring TCP/iP Page Appendix B Configuring TCP/iP Page Appendix B Configuring TCP/iP Page Windows Page Appendix B Configuring TCP/iP Page Classic MacintoshPage File Sharing Sharing Files PrintersPage Appendix C Sharing Files and Printers Page Appendix C Sharing Files and Printers Page Printer Sharing Windows Macintosh Printer Sharing Finding the MAC Address Windows 95Windows Me Windows Glossary Gateway ISP Internet Service ProviderMAC Media Access Control Address FirewallTCP/IP Transmission Control Protocol/Internet Protocol Weca Wireless Ethernet Compatibility AllianceWlan Wireless Local Area Network Subnet MaskPage Regulatory Compliance Notices ModificationsClass B Equipment Page Limited Warranty Actiontec Electronics, Inc North Mary Avenue Sunnyvale, CA Limited Warranty