Actiontec electronic GE344000-01 user manual Unable to get an IP address from Cable/DSL Modem

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Chapter 6 Troubleshooting

Unable to get an IP address from Cable/DSL Modem.

Ensure the Router is properly connected to the computer and is plugged in.

Turn off the cable/DSL modem and wait a few seconds. Turn the modem back on, wait for it to go through its self-test, then check for the IP address.

Verify the modem is DHCP compatible.

Ensure the user name and password are entered for the cable/DSL modem by using to the Router’s Web-based utility (see “Advanced Setup” for more information).

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Contents Cable/DSL Router Table of Contents Specifications Configuring TCP/IPLimited Warranty Sharing Files and PrintersIntroduction1 Package ContentsMinimum System Requirements Router Features Power LEDFront Panel Internet LEDRear Panel Wireless LEDLAN Port Technical Support Connecting Router Ethernet ConnectionUSB Connection Basic Setup Basic SetupPage Basic Setup Page Advanced Setup Accessing Advanced SetupWAN IP Address Obtain an IP Address through PPPoE Idle TimeoutDialout on-demand User Name and Password Obtain an IP Through DhcpWireless Settings Specify a Static IP AddressChannel Wireless Equivalent PrivacyOff Bit WEP Wireless MAC Authentication Accept All ClientsDeny All Clients Exception ListLAN IP Address Dhcp ServerDhcp Server Configuration Services Blocking Website Blocking NetmeetingVPN Pass Through Remote ManagementPort Forwarding DMZ Hosting Firewall Dynamic RoutingStatic Routing MAC Address CloningChanging the Password StatusAdvanced Setup Page Utilities5 Web Activity LogRestore Default Settings Upgrade FirmwareTroubleshooting Cannot Use the InternetPhysical Connection Connection to the RouterLAN Light Windows 95, 98, 98SE, MEWindows 2000, XP XP UsersOther Problems Time out error occurs when entering a URL or IP AddressLAN Connection Failure Cannot Connect to the InternetUnable to get an IP address from Cable/DSL Modem Page General Specifications aGE344000-01 Wireless Operating Range EnvironmentalAppendix a Specifications Page Configuring TCP/IP Windows 95, 98, and MePage Appendix B Configuring TCP/iP Page Appendix B Configuring TCP/iP Windows NT Appendix B Configuring TCP/iP Page Appendix B Configuring TCP/iP Page Appendix B Configuring TCP/iP Page Appendix B Configuring TCP/iP Page Windows Page Appendix B Configuring TCP/iP Page Macintosh ClassicPage Sharing Files Printers File SharingPage Appendix C Sharing Files and Printers Page Appendix C Sharing Files and Printers Page Printer Sharing Windows Macintosh Printer Sharing Windows 95 Finding the MAC AddressWindows Me Windows Glossary ISP Internet Service Provider MAC Media Access Control AddressFirewall GatewayWeca Wireless Ethernet Compatibility Alliance Wlan Wireless Local Area NetworkSubnet Mask TCP/IP Transmission Control Protocol/Internet ProtocolPage Modifications Regulatory Compliance NoticesClass B Equipment Page Limited Warranty Actiontec Electronics, Inc North Mary Avenue Sunnyvale, CA Limited Warranty