Product Support Information
Presales Inquiries and Applications Support
Please contact your local distributor, ADTRAN Applications Engineering, or ADTRAN Sales:
Applications Engineering | (800) | |
Sales | (800) |
Post-Sale Support
Please contact your local distributor first. If your local distributor cannot help, please contact ADT- RAN Technical Support and have the unit serial number available.
Technical Support | (888) 4ADTRAN |
Repair and Return
If ADTRAN Technical Support determines that a repair is needed, Technical Support will coordi- nate with the Customer and Product Service (CAPS) department to issue an RMA number. For information regarding equipment currently in house or possible fees associated with repair, contact CAPS directly at the following number:
CAPS Department | (256) |
Identify the RMA number clearly on the package (below address), and return to the following ad- dress:
ADTRAN Customer and Product Service
6767 Old Madison Pike
Building #6 Suite 690
Huntsville, Alabama 35807
RMA # _____________________