3Com 3CRWDR200B-75, 3CRWDR200A-75, WL-553 manual 3Com Warranty and Support Services

Page 109

3Com Warranty and Support Services 109

Warranty support:

■Requestor contact details

■3C part number

■Firmware or software version of the 3Com product and operating system used

■Description of the problem or failure

■Serial number of the product

■Ship-to address, with on-site contact (required for Return Materials Authorizations)

Contract services:

■The same information as requested above for Warranty support

■Your 3Com GSO Master Contract Number

OR your 3Com GSO Site-Specific Contract Number

Any service requested will be validated according to the specific entitlements of the product warranty or 3Com service contract.

For the most up-to-date World Wide 3Com Service contact information (telephone numbers, URLs, or email address) for your region, please visit:

http://csoweb4.3com.com/contactus/

If your product came with a Safety and Support brochure, you can also refer to the Support section for 3Com regional contact numbers, URLs, and email address.

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Contents OfficeConnect 3Com Corporation Campus Drive Marlborough, MA USA Contents Running the Setup Wizard WAN Using Discovery END User Software License Agreement Page Conventions About this GuideText Conventions Configure your RouterIntroducing the Router Example Network Without a Firewall Router Advantages Firewall RouterFront Panel Minimum System Component RequirementsOperations Power LED Green Socket Rear PanelPower Adapter OK LED Introducing the Router Introduction Safety InformationPositioning the Router Wall Mounting Using the RubberFeet Stacking the RouterIP Address Subnet Mask Default Router address DNS address Page Connecting the Router Hardware Installation Obtaining an IP Details on how to obtain an IP address automaticallyAddress AutomaticallyLocal Area Properties Screen Restart your computerObtaining an IP Address Automatically Pptp Client Disabling PPPoESoftware MacintoshProxy Disabling WebUse Proxy Server option is unchecked Setting UP Your Computers Wizard AccessingCountry Selection Screen Welcome Welcome Screen Wizard Screen Password Change Administration Password Screen Click Next to display the Time Zone setup screen WAN Settings Internet Settings Screen PPPoE Screen PPPoE ModePPPoA Screen PPPoA ModeDynamic/Fixed IP in Bridge Mode Dynamic/Fixed IP in 1483 Bridge ModeIP over ATM Screen IP over ATM ModeIPoABridging Mode Screen Bridging ModeDhcp Server Setup Screen Accessing the Wizard Summary Configuration Summary Screen Navigating ConfigurationThrough the Router PagesGetting Help Changing the Administration Password For information on how to run the wizard LAN SettingsLAN Settings menu provides the following options Unit ConfigurationLAN Settings Static Dhcp Dhcp Lease Table Dhcp Lease Table Screen Wireless Mode Enable Wireless NetworkingCountry Domain Please select your country from the drop-down listEnable Broadcast Ssid Service Area Name/SSIDProfile Support for NICs WEP To enable WEP, select WEP from the Encryption TypeTo enable WPA, select WPA-PSKor WPA2-PSKfrom the Encryption Click Save to save the settingType WPA with RadiusEnter the Radius Port number Enter the Radius Server IP addressEdca AP Paramenters Txop Transmission Opportunity WMM Wireless MultimediaEdca STA Parameters Connection Control Screen Client List Screen Client ListAdvanced Wireless Settings Screen Wireless Settings Router Configuration WDS Screen PPPoA PPP over ATMPPPoE FirewallIPoA IP over ATM Virtual Servers Screen Virtual ServerSpecial Applications Special Applications Screen Single DMZ Click Apply to save the configuration and apply the changesMultiple DMZ SPI Screen PC Privileges PC Privileges Screen Router Configuration Schedule Rules Screen Content Filter Screen Make sure the Enable Content Filter check box is checkedURL Filter Screen To enable the URL Filtering, please do the followingSystem Tools Items Restart, Time Zone, Configuration, and UpgradeRestart Restart Screen Time Zone Time Zone Screen Restore Configuration Data Backup ConfigurationReset to Factory Default Upgrade Upgrade Screen Advanced Service, ProxyARP, Port Mapping, and IPSecRIP screen Setting Up RIPDdns screen TZO.comNOIP.com Quality of Service QoS ScreenProxy ARP Screen IPSec Screen Port Mapping Screen Management Check Enable System Log box Snmp Screen UPnP Screen Check UPnP Enabled to activate UPnPRemote Management Screen Disable Remote Administration This option is set as defaultDiagnostics Device Info Diagnostics ScreenSummary The Summary Screen Statistics The Statistics Screen ARP screen is used to display the ARP status Support Support Screen Feedback Feedback Screen Router Configuration Basic Connection Browsing to the Router Configuration ScreensChecks Forgotten Password Connecting toReset to Factory DefaultsNetworking WirelessTroubleshooting Power Adapter OK Power LED orLED Not Lit Fault with the hardware. Remove power from the Router, wait Recovering fromSeconds and then re-apply power. If the Alert LED comes on Further adviceHow do I reset the Router to Factory Defaults? Frequently Asked QuestionsHttp//knowledgebase.3com.com 3Com Warranty and Support Services3Com Warranty and Support Services Troubleshooting Running Windows Installation 95/98/2000/Me/NT/ XPDiscovery ApplicationDiscovered Router Screen Managing the Router over the Network Protocol SuiteInternet protocol suite consists of a well-defined set TCP working together. TCP/IP is an internationally adoptedType Two Type OneHow does a Device Obtain an IP Address and Subnet Mask? Appendix B IP Addressing Interfaces Adsl Wireless 11g 108Mbps Firewall RouterWlan Interfaces Power Operating TemperatureDimensions WeightMaximum cable length of 100m 327.86 ft System Requirements Operating SystemsAppendix C Technical Specifications Important Safety Information Safety InformationWichtige Sicherheitshinweise Consignes importantes de sécurité Appendix D Safety Information Agreement Appendix E END User Software License Agreement Glossary Chapter Glossary Ethernet Address See MAC address Half Duplex RouterHub IP AddressNetwork MAC AddressCard NIC ProtocolChapter Glossary Traffic The movement of data packets on a network Area Index Index Regulatory Including interference that may cause undesired operation Ycanada IC Power Eirp is not more than that required for successful That the Industry Canada technical specifications were metInstalled outdoors is subject to licensing Même si ce brouillage est susceptible de compromettre le141 142 Page USA

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