Radio Shack Troubleshooting Tips for Your Scanner Not Working

20-508.fm Page 36 Wednesday, August 4, 1999 1:50 PM

TROUBLESHOOTING

If you have problems, here are some suggestions that might help. If none of these suggestions help, take your scanner to your local Radio Shack store for assistance.

PROBLEM	POSSIBLE CAUSE	REMEDY
Keys do not work or	Undetermined error.	Reset the scanner (see
display changes at		“Resetting the Scanner”).
random.
Scanner is on but	The SQUELCH control is	Adjust SQUELCH clockwise.
will not scan.	not correctly adjusted.
	No power.	• Check the batteries, or
		make sure the scanner
		is plugged into a working
		AC or DC outlet.
Scanner is totally		• Recharge the recharge-
		able batteries or replace
inoperative.		the non-rechargeable
		batteries.
	The optional AC or DC	Be sure the adapter is fully
	power adapter is not	inserted into the DC 12V
	connected.	jack.
The scanner’s dis-	Batteries are not cor-	Make sure the batteries’ +
	rectly installed.	and – terminals are proper-
play dims or the		ly aligned.
scanner sounds a
	Batteries need to be	Insert new batteries or re-
tone every 15-30
	replaced.	charge rechargeable bat-
seconds.
		teries.
	Environment is not suit-	Relocate the scanner and
	able for reception by the	try again.
Poor or no recep-	scanner. Batteries are
	weak or dead.
tion.
	Improperly connected	Be sure the antenna is
	antenna.	properly connected.

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