Toshiba TECRA M5 Where to write, Outside of Europe Australia Germany & Austria, Canada France

Page 211

Troubleshooting

■Consult the dealer you purchased your computer and/or software from. They are your best sources for current information and support.

Where to write

If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below:

Outside of Europe

In Europe

Australia

Germany & Austria

TOSHIBA Australia Pty. Ltd.

TOSHIBA Europe (I.E.) GmbH

Information Systems Division

Geschäftsbereich,

84-92 Talavera Road

Deutschland-Österreich

North Ryde N.S.W. 2113

Hammfelddamm 8,

Sydney

D-41460 Neuss, Germany

 

 

Canada

France

TOSHIBA of Canada Ltd.

TOSHIBA Systèms France S.A.

191 McNabb Street,

7, Rue Ampère B.P. 131,

Markham, Ontario

92804 Puteaux Cedex

L3R 8H2

 

 

 

China

Netherlands

TOSHIBA Personal Computer &

TOSHIBA Information Systems,

Network (Shanghai) Co., Ltd.

Benelux B.V.

43F, Hong Kong New World Tower,

Rivium Boulevard

No. 300 Huaihai Zhong Road,

41 2909 LK Capelle a/d IJssel

Shanghai, P. R. China 200021

 

 

 

Singapore

Spain

TOSHIBA Singapore Pte. Ltd.

TOSHIBA Information Systems,

438B Alexandra Road #06-01

ESPAÑA

Parque Empresarial San Fernando

Alexandra Technopark

Edificio Europa, la Planta,

Singapore 119968

Escalera A 28830 Madrid

 

 

 

User’s Manual

9-23

Page 210 Page 212
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Page 210 Page 212
Contents Portable Personal Computer User’s ManualDisclaimer CopyrightTrademarks Contact FCC informationFCC notice Declaration of Conformity Information FCC conditionsVcci Class B Information Modem warning notice EU Declaration of ConformityConformity Statement Redial Japan regulationsNetwork Compatibility Statement Region selectionPursuant to FCC CFR 47, Part Disconnection Type of serviceTelephone company procedures If problems ariseInstructions for IC CS-03 certified equipment AT&F AT&W AT%TE=0 ATZ Modem warning notice for AustraliaUser’s Manual Following information is only for EU-member states General conditionsDescription on Laser specification Table of Contents Getting Started Table of Contents Keyboard Power conditionsHW Setup Troubleshooting Legal Footnotes Copy Protection*9 -3 Images*10 Preface Manual contentsKeys ConventionsAbbreviations IconsDisplay Key operationMessages Preface Xxiv User’s Manual Stress injury Heat injury General PrecautionsPressure or impact damage Mobile phone PC card overheatingIntroduction Equipment checklistHardware Microsoft Windows XP Professional FeaturesSoftware DocumentationLegal Footnote General Main Memory*2 ProcessorLegal Footnote CPU*1 MemoryLegal Footnote HDD Drive Capacity*4 PowerLegal Footnote Battery Life*3 DisksCD-ROM drive Optical disk driveDVD-R DVD-RW DVD-RAM DVD-R DL DVD+R DVD+RW DVD+R DL Keyboard DisplayLegal Footnote LCD*5 Legal Footnote Graphics Processor Unit GPU*6Slots PortsMultimedia Communications BluetoothModem Wireless LAN Legal Footnote Wireless LAN*7Security Special features Low battery Intelligent powerBattery save mode Panel power on/offUtilities Toshiba , point to Utilities and click Fn-esse Bluetooth Stack forToshiba Wireless Fn-esseToshiba ConfigFree Memory Boot UtilityPoint to Utilities and click SD Memory Boot Diagnostic ToolToshiba Dual Pointing Device utility SettingsToshiba Password AccessibilityOptions Slim Select Bay options Introduction User’s Manual Legal Footnote Non-applicable Icons*8 System indicatorsMicrophone Display latchExpressCard eject Cooling vents Cooling vents help CPU keep from overheatingPort ExpressCard slotUSB 2.0 ports Ports complies with the USB 2.0 standard SD card slotSerial port Right sideModem jack DC in 15V jackGreen Link indicatorLAN active indicator LAN jackDocking port Battery lockBattery release latch NotchesScrew Hard disk drive HDD pack coverCover Stereo speakers Display hingeFingerprint Sensor Display screenLCD Sensor switch Power buttonTouch Pad Power System indicatorsBattery Caps Lock Keyboard indicatorsFloppy disk slot Arrow modeNumeric mode USB floppy disk driveCDs Optical disk drivesRegion codes for DVD drives and media Writable discsDVD read Speed maximum CD read DVDsFormats CD readDVD read Speed maximum CD read CD-R write CD-RW write DVD-ROM&CD-R/RW drive11 The AC adaptor 2-pin plug AC adaptorGrand Tour Grand Tour User’s Manual Getting Started Setting up your work spaceGetting Started Placement of the computer Posture and positioning of the computer Seating and postureWork habits LightingStrategic Rest Breaks Connecting the AC adaptorOther Things to Note Connect the power cord to the AC adaptor Opening the display Connecting the power cord to the AC adaptor 3-pin plugOpening the LCD display panel Turning on the powerStarting up for the first time Turning off the powerShut Down mode Boot mode Standby ModeExecuting standby Benefits of standbyClick start, click Turn Off Computer and click Stand By Standby limitations Hibernation ModeStarting Hibernation Mode Benefits of Hibernation ModeAutomatic Hibernation Data save in Hibernation Mode Create Optical Recovery DiscsRestarting the computer Restoring the preinstalled software from the Recovery HDD Menu appears, follow the on-screen instructions Operating Basics Using the Touch PadToshiba Dual Pointing Device Double-click Tap twice Using the AccuPointAccuPoint precautions Replacing the capUsing the Fingerprint Sensor How to Delete the Fingerprint Data Points to note about the Fingerprint Utility Hints for Fingerprint Enrollment screen is displayed Set Up ProcedureWindow Logon via Fingerprint Authentication Fingerprint RegistrationGeneral Fingerprint Authentication ProcedureFingerprint Single Sign-on Feature Fingerprint utility limitations How to Swipe the FingerConnecting USB floppy disk drive Using the USB floppy disk driveDisconnecting USB floppy disk drive Removing a module Changing Slim Select Bay modulesUsing optical disk drives Pressing the eject button Loading discsLay the CD/DVD, label side up, in the disc tray Closing the CD/DVD disc tray Removing discsWriting CDs on DVD-ROM&CD-R/RW drive How to remove CD/DVD when the disc tray will not openMulti-Speed and High-Speed CD-RW Before writing or rewritingUltra-Speed CD-RW Writing CD/DVDs on DVD Super Multi drive When writing or rewritingLegal Footnotes Important messageCD-RW Multi-Speed and High-Speed CD-RW Ultra-Speed DVD Specifications for Recordable Disc for General VersionOperating Basics RecordNow! Basic for Toshiba Data Verification DLA for Toshiba When using WinDVD Creator PlatinumHow to learn more about InterVideo WinDVD Creator How to make a DVD-VideoImportant information for use Operating Basics CD/DVDs Media careFloppy disks Microphone level Volume ControlVolume control Sound systemGraphic equalizer Audio power managementModem Toshiba Mic EffectProperties menu SettingModem Selection ConnectingDialing Properties Disconnecting Wireless communicationsSecurity Wireless LANRadio links Bluetooth wireless technologyBluetoothTM Stack for Windows by Toshiba Worldwide operationWireless communication Indicator Wireless communication switchIndicator status Indication LAN cable types Connecting LAN cableDisconnecting LAN cable Cleaning the computerMoving the computer Using the Hard Disk Drive HDD ProtectionTaskbar Icon HDD Protection is disabledHDD Protection Toshiba HDD Protection PropertiesDetection Level Detection Level Amplification DetailsHDD Protection Message Heat dispersal Typewriter keys KeyboardSoft keys Fn key combinations Function keys F1 … F12Emulating keys on enhanced keyboard Hot keys Keyboard Keyboard Fn Sticky key Turning on the overlays Arrow modeWindows special keys Keypad overlayTemporarily using overlay overlay off Temporarily using normal keyboard overlay onNumeric mode Temporarily changing modes Generating Ascii charactersKeyboard User’s Manual Connected Power and Power-Up ModesPower conditions Power on Power off No operationNot LED 2nd Battery DC in greenLED 2nd Battery off LED 2nd Battery off DC in greenPower on Power off Power indicatorsLED 2nd Battery Flashing orange Battery indicatorDC in indicator Power indicatorBattery pack Battery types2nd battery pack option High capacity battery pack option Care and use of the battery packReal Time Clock RTC battery Safety precautions Power and Power-Up Modes Charging the batteries Battery charging notice ProceduresTime Maximizing battery operating time Monitoring battery capacityRetention time Retaining data with power offExtending battery life Replacing the battery packReleasing the battery pack Start All Programs Toshiba Utilities -Password Utility Toshiba Password UtilityUser Password User Password fieldOwner String text box Start All Programs Toshiba Utilities SD Memory Card Format Supervisor PasswordDisable button User Token fieldStarting the computer by password Power-up modesHot keys Panel power on/offSystem Auto Off Windows utilitiesAccessing HW Setup HW SetupHW Setup window Setup Boot Priority Options Boot PriorityBar will appear only under the selected device HDD Priority Options External Keyboard Fn key No Fn key equivalent DefaultCPU Parallel/Printer Device ConfigStarting and Ending the Bios Setup Program Configuring the Execute-Disable Bit CapabilityStarting the Bios Setup Program Ending the Bios Setup Program Execute-Disable Bit CapabilityEnding the Bios Setup Program Halfway Security controller Diagnostic ModeDiagnostic test is disabled Diagnostic test is enabledHW Setup User’s Manual Peripheral devices Power devicesOptional Devices Cards/memoryInserting a PC card PC cardRemoving a PC card ExpressCardInserting an ExpressCard Inserting the ExpressCard Removing an ExpressCardFormatting an SD memory card SD cardInserting an SD card Removing an SD card Removing an SD cardMemory expansion Creation of a boot diskSD card care Installing memory module Removing the memory module cover Be sure that the cover is closed firmly Removing memory moduleGrasp the module by the sides and pull it out Battery packHard disk drive pack Battery chargerRemoving the hard disk drive pack 12 Removing the hard disk drive pack Installing the hard disk drive pack14 Opening the lid Slim Select Bay HDD adaptor16 Closing the lid External monitor18 Connecting the S-Video cable to the Video-out jack Select the Quadro NVS 110M tab Changing the resolutionDisplaying movies on a TV or CRT Open the Control Panel and click Appearance and ThemesLink IEEE1394 PrecautionsPoint to i.LINK IEEE1394 device and click 19 Connecting the i.LINK IEEE1394 cable into the computerAdvanced Port Replicator III Plus Security lock Serial portOptional Devices User’s Manual Problem solving process TroubleshootingAnalyzing the problem Preliminary checklistSystem start-up Hardware and system checklistSelf test PowerOverheating power down Problem ProcedureBattery AC powerProblemProcedure Minutes. If the Battery indicator glows after Real Time Clock PasswordProblem KeyboardHard disk drive Internal LCD display panelCD-ROM DVD-ROM, DVD-Video DVD-ROM&CD-R/RW drive DVD Super Multi drive SD card USB floppy disk driveTouch Pad/AccuPoint PC cardExpressCard Dual Pointing DeviceClick the Pointer Options tab USB mousePrinters and Other Hardware and select Mouse iconUSB device Fingerprint SensorSound system Memory expansionLink IEEE1394 device External monitorCarrier ModemLAN BluetoothPrinter TV output signalDisposing of PC and PC batteries Toshiba supportBefore you call China Netherlands Where to writeOutside of Europe Australia Germany & Austria Canada FranceRest of Europe Outside of Europe United States of America United KingdomCPU*1 Legal FootnotesGeneral Main Memory*2 Battery Life*3HDD Drive Capacity*4 Copy Protection*9 Wireless LAN*7Graphics Processor Unit GPU*6 Non-applicable Icons*810-4 Physical Dimensions SpecificationsEnvironmental Requirements Built-in Modem Power RequirementsReceiving level Impedance Error correctingPower supply Transmitting levelSpecifications User’s Manual Display controller Display Controller and ModesVideo modes Pels Video mode Type Resolution Character Colors ScanningVideo modes VGA FrequencyVideo Type Resolution Character Colors Scanning Mode Vertical Video modes XGA modelColors Frequency Hz Vertical 16M/16M Video modes SXGA+ model 64K/64K 100 640 16M/16M Figure B-1 Multiple Monitors and Quadro NVS 110M PowerMizer+++ Escape sequence AT CommandsRepeat last command Answer commandEn Echo command Bn Communication standard settingDn Dial Request ID information Ln Monitor speaker volumeMn Monitor speaker mode Hook controlResult code control Return on-line to data modeNn Modulation handshake Select pulse dialingResult code selection, call progress monitoring Command Dial tone Busy Supported Result Code Detect SignalSelect tone dialing Vn DCE response formatCn Data Carrier Detect DCD control Dial tone detectBusy tone detect Zn Recall stored profilePn Select Pulse Dial Make/Break Ratio WW Load factory settingsGn V.22bis guard tone control Kn Local flow control selection\Nn Error control mode selection Tn Self-test commandsDisplay Current Configuration Store current configurationCn Data compression control \Qn Local flow control selection\Vn Protocol result code View numbers in blacklistResult Codes OK n=0,3 Error Otherwise ATSn? RegistersRegister values S0 Auto answer ring numberS4 Response formatting character user defined S3 Command line termination character user definedS1 Ring counter S2 AT escape character user definedS6 Wait before dialing S5 Command line editing character user definedS7 Connection completion time-out S11 Dtmf dialing speed S8 Comma pause timeS12 Escape guard time S37 Dial line rate Result Code Numeric Description AT command set result codesDELAYED*2 Registers User’s Manual Function Transmission speed ModeConnect 54666 EC Table E-1 Result codes for a V.90 connectionAT Command User’s Manual Card Specifications Wireless LANRadio Characteristics Technique Wireless Ieee 802.11 Channels Sets Revision B and GSupported Frequency Sub-bands Modulation102457*1 Wireless Ieee 802.11 Channels Sets Revision a122467*2 132472*2 5540 Appendix G Bluetooth wireless technology InteroperabilityBluetooth wireless technology Interoperability European Union EU and Efta Bluetooth wireless technology and your HealthRegulatory statements GeneralUSA-Federal Communications Commission FCC Taiwan Using BluetoothTM Card from Toshiba equipment in JapanBluetooth wireless technology Interoperability Japan Approvals Institute for Telecommunications Equipment Device AuthorizationBluetooth wireless technology Interoperability User’s Manual Certification agencies AC Power Cord and ConnectorsEurope Germany SwitzerlandAppendix Toshiba Anti-theft Protection TimerToshiba Anti-theft Protection Timer User’s Manual Abbreviations GlossaryGlossary Ascii Glossary-4 User’s Manual Glossary-5 Erase See delete Glossary-7 Glossary-8 User’s Manual Main board See motherboard Level 2 cache See cacheGlossary-10 User’s Manual Glossary-11 Glossary-12 User’s Manual Glossary-13 Glossary Glossary-14 User’s Manual Index Index Index-3 Index-4 User’s Manual Index-5 Index Index-6 User’s Manual
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