Toshiba W30DT-A-100 Toshiba support, Bluetooth, Before you call, Toshiba technical support

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Bluetooth

Problem

Procedure

Cannot access

Check to ensure the computer's Wireless

Bluetooth device

Communication function is on.

 

Check to ensure the Bluetooth Manager

 

application is running on the computer and that

 

power to the external Bluetooth device is turned

 

on.

 

Check to ensure that no optional Bluetooth Adaptor

 

is installed in the computer - the built-in Bluetooth

 

hardware cannot operate simultaneously with

 

another Bluetooth controller.

 

If you are still unable to resolve the problem,

 

contact TOSHIBA Support.

 

 

TOSHIBA support

If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance.

Before you call

Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first. Before contacting TOSHIBA, try the following:

Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.

If a problem occurs when you are running software applications, consult the software documentation for troubleshooting suggestions and consider calling the software company's technical support department for assistance.

Consult the reseller or dealer from where you purchased your computer and/or software - they are your best resource for current information and support.

TOSHIBA technical support

If you are still unable to solve the problem and suspect that it is hardware related, visit TOSHIBA technical support website http://www.toshiba.co.jp/ worldwide/.

User's Manual

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Contents Satellite W30t-A/W30Dt-A Satellite Click Series Table of Contents Troubleshooting Page Copyright, Disclaimer and Trademarks CopyrightDisclaimer TrademarksRegulatory Information FCC informationFCC notice Declaration of Conformity Information EU Declaration of Conformity FCC conditionsContact CE complianceWorking environment Vcci Class B Information Japan Only Canadian regulatory information Canada onlyFollowing information is only valid for EU-member States Disposal of productsReach Compliance Statement Following information is only for TurkeyDisposal of batteries and/or accumulators Video Standard Notice OpenSSL Toolkit License Issues Following information is only for IndiaPage Page Energy Star Program General Precautions Disposing of the computer and the computers batteriesProvide adequate ventilation Creating a computer-friendly environmentCleaning the computer Stress injury Heat injuryPressure or impact damage Safety Icons Moving the computerMobile phones Page Equipment checklist ConventionsHardware DocumentationDual operating mode Using your computer for the first time Connecting Toshiba Keyboard DockHook Docking connector Page Connecting the AC adaptor Removing the computer from the keyboard dockConnect the power cord to the AC adaptor Turning on the power Connecting the DC output plug to the computer laptop modeInitial setup Volume cannot be adjusted during Windows SetupGetting to know Windows Start screenCharms TilesTurning off the power Shut Down ModeWindows Store Sign-in optionsSleep Mode Restarting the computerHibernation Mode Benefits of Sleep ModeExecuting Sleep Mode Sleep Mode limitationsBenefits of Hibernation Mode Starting Hibernation ModeAutomatic Hibernation Mode Data save in Hibernation Mode DC IN/Battery IndicatorFront with the display closed Left side Cooling ventsDC in 19V jack Stereo speakersRight side Back Back of the computerUnderside Front with the display openWireless Communication Wireless LAN/Bluetooth antennas AntennasMicrophone Web Camera LEDAmbient light sensor Display screenTouch Pad Touch Pad controlInternal Hardware Components Page Intel Display Power Saving Technology Click Off under Display Power Saving TechnologyClear the Display Power Saving Technology check box Power Condition Descriptions Power conditionsDC IN/Battery indicator Power indicator WhiteNo light Blinking whiteOperating in Tablet Mode Changing the screen orientationUsing the Touch Screen Using the Touch Pad Swipe to selectSwipe from edge Keyboard indicator KeyboardTwo-Finger Scroll SwipeSpecial Standard F1 Function Function mode F12 mode Function KeyWindows special keys Touch keyboardBattery Battery typesCare and use of the battery pack Battery packProcedures Tablet mode Battery type Power off Power onLaptop mode Battery type Power off Power on Charging the batteriesMonitoring battery capacity Battery charging noticeMaximizing battery operating time Tablet mode Battery type Sleep Mode Shut Down ModeLaptop mode Batteries exhausted timeExtending battery life Battery type Sleep Mode Shut Down ModeMemory media Memory media Memory media formatMedia care Points to note about microSD/SDHC/SDXC memory cardsInserting memory media Inserting memory mediaConnecting an external display External displayRemoving memory media Hdmi portSettings for display video on Hdmi Optional Toshiba Accessories Sound System and Video modeChanging the display settings Volume Mixer Microphone LevelAudio Enhancements Realtek HD Audio ManagerPower Management Speaker ConfigurationDefault Format DTS SoundVideo mode DTS Studio SoundUtilities and Advanced Usage Utilities and ApplicationsSize becomes smaller. When the scaling is You can install Split Screen utility by yourselfSplit Screen utility enables you to create multiple This feature is only provided with some modelsAssist Tools & Utilities eco Utility Assist Support & Recovery Service Station Assist Support & Recovery PC Health MonitorAssist Tools & Utilities Function Key Special features Display automatic power off *1Desktop Assist Media & Entertainment Audio Enhancement Intelligent power supply *1 Battery save mode *1Panel power on/off *1 Low batteryToshiba Password Utility User PasswordHeat dispersal *1 Supervisor Password Owner Stringtext boxToshiba System Settings Starting the computer using a passwordPassword= CancelUSB Charge USB Sleep and ChargePage Function under Battery Mode EnabledDisabled System on CDP ChargeToshiba Media Player by sMedio TrueLink+ Toshiba PC Health Monitor Opening Toshiba Media Player by sMedio TrueLink+ ManualToshiba Setup Utility Desktop Assist Support & Recovery PC Health MonitorStarting the Toshiba PC Health Monitor System Recovery Creating Recovery MediaNavigating the utility Button Key FunctionPage Page Select Troubleshoot Select Reset your PC Problem solving process Preliminary checklistAnalyzing the problem SoftwareYour computer does not respond to the keyboard commands If something goes wrongHardware Your program stops respondingHardware and system checklist Computer will not load advanced options during startupAdvanced option Key & button operations F12Power Overheating power downProblem Procedure AC powerProblemProcedure KeyboardReal Time Clock Internal display panel Hard Disk DriveMemory Media Card Pointing deviceTouch Pad Problem USB deviceUSB mouse Sound system External monitorWireless LAN Bluetooth Toshiba supportBefore you call Toshiba technical supportSpecifications Physical DimensionsPower Requirements Environmental RequirementsAC Power Cord and Connectors Certification agenciesInformation for Wireless Devices Wireless Technology InteroperabilityBS approved Australia EuropeWireless Devices and your health Wireless LAN TechnologyCard Specifications Radio CharacteristicsSecurity Bluetooth wireless technology Radio FrequencyRadio Frequency Interference Requirements Worldwide operationRadio Regulatory Information Radio linksEurope Limited R.p 100mW. Permitted to use Canada Industry Canada IC USA-Federal Communications Commission FCCUsing this equipment in Japan TaiwanArticle Australia and New Zealand regulatory compliance5GHz Wireless LAN supports W52/W53/W56 Channel Device Authorization Radio approvals for wireless devicesLegal Footnotes Non-applicable IconsBattery Life Memory Main SystemHard Disk Drive HDD Capacity Bit ComputingGlossary Graphics Processing Unit GPUCopy Protection BpsGBps HD+MBps Www Index Index-2 Web Camera Wireless communication