Apple LC 580 manual Take your time

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Take your time

When you see an error message, you don’t have to take action immediately. The message stays on the screen until you click the OK button or turn off the Macintosh.

To help diagnose and correct the problem, gather as much information on the situation as you can before starting over.

mMake a note of exactly what you were doing when the problem occurred. Write down the message on the screen and its ID number (if any). Also list the programs you were using and the names of any items you know have been added to the System Folder since the system software was installed. This information will help a service person diagnose the problem. (It is helpful to keep a printed copy of the items in your System Folder. For

instructions on printing the contents of a folder, see the “Printing & Fonts” topic of Macintosh Guide, available in the Guide [h] menu.)

mCheck the screen for any clues. Is a menu selected? What programs and document icons are open? Note anything else that seems relevant.

mIf you were typing text and were not able to save it before the problem occurred, you can write down the parts of the text still visible on the screen so that some of your work will be easy to replace.

mAsk other Macintosh users about the problem you’re having; they may have a solution for it.

If you need repair service, consult the service and support information that came with your computer for instructions on how to contact an Apple- authorized service provider or Apple for assistance.

40Chapter 5

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Contents User’s Guide Apple Computer, Inc Contents Troubleshooting Expanding Your Computer and Using Special FeaturesAppendix a Health, Safety, and Maintenance Tips IndexFCC statement Radio and television interferenceDOC statement Vcci statement CD-ROM driveKeyboard Computer power cord Mouse Optional security screws Macintosh computer Keyboard cableGetting Started Plugging in the computerWhen you are ready to begin, follow these steps Installing an expansion card Connecting the mouse and keyboard Connecting a keyboard with a separate cableConnecting other equipment Connecting a keyboard with a built-in cableTurning the computer on for the first time Hard disk icon Macintosh desktop Problems starting up? What’s next? Learning the basics Slide your mouse along your mouse pad or deskReviewing the basics Guide h menuTurning the computer off Turning the computer on You can also shut down your computer from the keyboardClick Shut Down Where to find answers This bookGuide menu Other manualsGetting Help Getting answers to your questions Getting answers with the Topics button Macintosh Guide window, click the Topics buttonClick Setting Options in the list of topics Small window appears with instructions for you to followNow continue with the next section Read and follow the instructions in this windowGetting answers with the Index button Macintosh Guide window, click the Index buttonRead and follow the instructions in the window Getting answers with the Look For button Macintosh Guide window, click the Look For buttonIf you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Learning useful shortcuts Main Macintosh Shortcuts window appearsClick one of the category buttons Expanding Your Computer Your computer at a glance Built-in microphone Sound control buttons¸ Screen control Buttons Stereo speakersConnecting additional equipment Using the sound control buttons on your computer Using the screen control buttons on your computer Using the built-in microphone Doing so may damage your equipmentConnecting to a network Installing internal drives Expanding memoryInstalling and Using Application Programs Installing application programs Switching programs Working with several programs at a timeFinding out which programs are open Backing up your files Hiding and showing windows on the desktopWhen you have questions When you run into troubleTake your time Start over Rebuild your desktop regularly Click OKSolutions to common problems Computer is turned on but the screen is darkComputer’s clock keeps time inaccurately Chapter Sad Macintosh icon appears and the computer won’t start up Hard disk icon does not appear on the desktopIcons do not appear correctly on your screen Your Macintosh can’t read a floppy diskPointer 8 freezes on the screen Pointer 8 doesn’t move when you move the mouse Dialog box with a bomb appearsTyping on the keyboard produces nothing on the screen Chapter Troubleshooting You see a message that an application program can’t be found You experience problems using a document from a DOS computer When do you need to initialize a hard disk? Initializing a hard diskStarting up from a CD-ROM disc Starting up from a floppy disk CD-ROM disc will remain in the CD-ROM driveShut down your computer Turn on the computerWhen initialization is complete, click Done Reinitializing your computer’s internal hard diskDouble-click the Internal HD Format icon to open it Type a name for your disk in the Name boxOpen the Apple HD SC Setup icon Initializing an external Scsi hard diskClick Drive until the disk you want to initialize appears Click Init to initialize the hard disk Repairing a damaged disk When do you need to repair a disk?Try these suggestions first Disks can become damaged by repeated use and handlingTesting an external Scsi hard disk Checking for damage on your internal hard diskOpen the Internal HD Format icon Choose Scan All Blocks from the Functions menuClick Drive until the disk you want appears How to repair a hard disk or floppy disk Open the Disk First Aid iconClick the icon of the disk you want to test If Disk First Aid cannot correct the problem Click Repair to begin testing and repairing the diskInstalling or reinstalling system software When should you install system software?When should you reinstall system software? Installing system software Open the Apple HD SC Setup programFind and open the Disk First Aid icon Easy Install dialog box appears Doing a clean installation of system software To do a clean installation, follow these steps Find and open the Apple HD SC Setup iconHold down Shift-x-K to start the clean installation Click the Install New System Folder button and click OKFollowing dialog box appears Click ContinueIt takes a few minutes to complete the installation Click Clean InstallDoing a custom installation Choose Custom Install from the pop-up menuRestart your Macintosh Appendix a Health, Safety, and Maintenance Tips Health-related information about computer useMusculoskeletal discomfort Eye fatigue Arranging your officeShoulders relaxed Avoiding fatigue What about electromagnetic emissions?Safety instructions Handling your computer equipment Handling the built-in monitor Handling the keyboardHandling floppy disks Ejecting a diskPower supply If you can’t eject a floppy diskCleaning your equipment Cleaning the computer caseCleaning the monitor Cleaning the mouseRotate the rollers to clean all around them Locking and unlocking the mouse Recessed area on ring Recessed area surrounding ringTo unlock the mouse, follow these steps Appendix B Installing an Expansion Card Opening the computer Installing an Expansion Card Remove the two retainer screws from the vertical plate Installing a processor-direct slot PDS card Remove the plastic access cover from the vertical plateAlign the card over the processor-direct slot Installing a communication card Communication slot is the rightmost slot on the logic boardRemove the communication card from its static-proof bag Align the card over the communication slotClosing the computer Press the reset button Reinsert the two retainer screws into the vertical plate Replace the back panel of the computer Caps Lock key Clear key Command key Special keys on Apple keyboards Arrow keysPower key Return key Control keyDelete key Enter keyIndex Index Index Index Index Index Index Apple Publishing System