Apple MC812LL/A, MD096LL/A manual AppleCare Service and Support, Onscreen Help, System Information

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Onscreen Help

You can often find answers to your questions, as well as instructions and troubleshooting information, in Help Center. Choose Help > Help Center.

System Information

To get information about your iMac, use System Information. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Information, choose Apple () > About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your iMac comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed below.

If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and basic troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your iMac serial number ready when you call.

Note: Your 90 days of complimentary telephone support begins on the date of purchase and telephone fees may apply.

Chapter 4 Problem, Meet Solution

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Contents Congratulations, you and your iMac Were made for each other Welcome to your iMac OS X Lion Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go What’s in the Box Setting Up Your iMac Ready, Set Up, Go Turn on your wireless keyboard and mouse Ready, Set Up, Go To set up your iMac Configure your iMacCustomize your desktop and set your preferences To wake your iMac from sleep, do one of the following Putting Your iMac to Sleep or Shutting It DownPutting Your iMac to Sleep To put your iMac to sleep, do one of the followingShutting Down Your iMac Page Life with Your iMac Basic Features of Your iMac Built-in ambient light sensor Ports on Your iMac Ethernet port 10/100/1000Base-T Other Components of Your iMac Power port Features of the Apple Wireless Keyboard and Magic Mouse Apple Wireless Keyboard About the Indicator Light Using the Apple Wireless KeyboardTo customize your keyboard Pairing Your Apple Wireless Keyboard with Your iMacUsing Your Apple Wireless Keyboard To pair your wireless keyboardUsing the Apple Magic Mouse Pairing Your Apple Magic Mouse with Your iMac Using Your Apple Magic MouseTo pair your mouse To use your remote Using the Apple RemoteTo pair your remote Pairing Your Apple RemoteReplacing the Battery To replace the batteryGetting Answers More InformationTo get help from Help Center System Preferences by choosing Apple K System Downloading Mac software Boost Your Memory Boost Your Memory To install memory Installing MemoryRemove the memory access door and set it aside Untuck the tabs Pull the tab Memory modules Raise stand Memory access door Phillips screwdriver Making Sure Your iMac Recognizes the New Memory To check the memory installed in your iMacProblem, Meet Solution Problem, Meet Solution Problems That Prevent You from Using Your iMac An Ounce of PreventionIf your iMac won’t respond or the pointer won’t move Problem, Meet Solution If you have trouble inserting a disc If your iMac won’t turn on or start upIf you have trouble scrolling with your mouse Repairing, Restoring, or Reinstalling Mac OS X SoftwareIf your date and time settings get lost repeatedly If you have trouble ejecting a discProblem, Meet Solution Repairing a Disk with Disk Utility To connect by using a Wi-Fi networkTo open the Mac OS X Utilities application Reinstalling Mac OS X and Apple Applications Restoring Information Using a Time Machine BackupRestoring Your Computer to Its Factory Settings To use Apple Hardware Test Checking for a Hardware ProblemReplacing the Batteries To replace the batteries in the Apple Wireless Keyboard To replace the batteries in the Apple Magic Mouse Problems with Your Internet ConnectionCable Modem, DSL Modem, and LAN Internet Connections To use Network DiagnosticsPPPoE Connections To enter PPPoE settingsProblems with Wireless Communication Learning More, Service, and Support Keeping Your Software Up to DateOnline Resources AppleCare Service and Support Onscreen HelpSystem Information Country Phone Website Locating Your Product Serial NumberLast, but Not Least Important Safety Information Last, but Not Least Mouse Class 1 Laser Information Power specificationsDo Not Make Repairs Yourself Laser Information for Optical Disc DrivesÂÂ Maximum operating altitude 10,000 feet 3048 meters Important Handling InformationCleaning Your iMac Cleaning Your iMac DisplayTo clean your iMac display, do the following Mouse Cleaning Your MouseUnderstanding Ergonomics KeyboardDisplay Chair Apple and the EnvironmentRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Korea Warning Statements Japan Vcci Class B Statement Taiwan Battery Statement Chinese Battery Statement Page Looking for Something? Index Looking for Something? Parameter RAM, resetting 49 ports Force an application to quit Page Simultaneously published in the United States and Canada