Apple Mac mini manual Troubleshooting4

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Troubleshooting4

If you have any difficulties while working with your Mac mini, try the solutions in this chapter.

This chapter contains solutions to problems that prevent you from working with your Mac mini, such as a system freeze or a computer that doesn’t start up. You can find more troubleshooting information in Mac Help or on the Apple Service & Support website at www.apple.com/support/.

If you have a problem with your computer, there is usually a simple and quick solution. When you encounter a problem, try to make a note of what you did before the problem occurred. This can help you narrow down the possible causes of the problem and then find the answers you need. Things to note include:

ÂThe applications you were using when the problem occurred. Problems that occur only with a specific application may indicate that the application is not compatible with the Mac OS version installed on your computer.

ÂAny software that you recently installed.

ÂAny new hardware that you connected.

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Contents User’s Guide Mac miniPage Page Page Contents Using Your Mac mini TroubleshootingAppendix a Specifications Appendix B Safety, Use, and Care Information Appendix C Connecting to the InternetIndex Page Getting Started What’s in the Box Setting up Your Mac mini To access the Internet, connect an Ethernet cable Connect the USB cable from your keyboard and mouse Getting Started Connect the DVI cable from your display to the video port Getting Started Transferring Information to Your Mac mini Next StepsSetting Up Your Mac mini for the Internet Putting Your Mac mini to Sleep or Shutting It Down Put Your Mac mini to SleepShut Down Your Mac mini Page For the Latest Information Getting to Know Your Mac miniWhat’s on the Front of Your Mac mini Slot-loading Power Optical driveBuilt-in infrared IR receiver USB Audio Ports What’s on the Back of Your Mac miniSecurity slot Headphone out/optical digital audio out port Learning About Mac OS To open Mac Help Getting Answers Using Mac HelpCustomizing Your Desktop and Setting Your Preferences Connecting a Printer To set up a printerMonitoring Printing Keeping Your Software Up to Date To check for updated softwareUsing the Internet Connecting to a NetworkTransferring Files to Another Computer Using Applications When an Application Doesn’t RespondTo force an application to quit Page Here are some of your computer’s features and capabilities Using Your Mac miniConnecting a Display or Video Device DVI to VGA AdapterDVI to Video Adapter Your Apple Remote can Using the Apple Remote and Front RowVolume/Menu Up button IR window Previous/Rewind button Turning Off IR Reception Pairing Your Apple RemoteTo pair your Apple Remote with your Mac mini To turn off IR receptionReplacing the Apple Remote Battery To replace the batteryMore Information About the Apple Remote Using USB Devices Using USBFor More Information About USB Using Multiple USB Devices at the Same TimeThese are some of the things you can do with FireWire Connecting with FireWireFireWire Target Disk Mode Using FireWire DevicesFor More Information About FireWire Understanding AirPort Extreme Wireless NetworkingHow AirPort Provides Wireless Internet Access More Information About AirPort Using Bluetooth Wireless TechnologyMore Information About Bluetooth Wireless Technology Setting Up a Bluetooth DeviceTo set up a Bluetooth device To delete a pairing with a deviceFor More Information About Using Ethernet Connecting to an Ethernet NetworkHeadphone Out/Optical Digital Audio Out Port Connecting Audio DevicesAudio In/Optical Digital Audio In Port For More Information About Using AudioUsing Your Optical Drive Inserting a CD or DVD Disc Ejecting a DiscPlaying DVD Discs Recording CD-R and CD-RW Discs To burn music to a CD-R or CD-RW disc using iTunesTo record data to a DVD-R disc using the Finder Recording Information on a DVDFor More Information Securing Your Mac mini Troubleshooting4 If your computer won’t respond or the pointer won’t move Problems That Prevent You from Using Your ComputerIf your computer won’t turn on or start up Reinstalling the Software That Came with Your Computer Installing Mac OSTo install Mac OS Installing Applications Other ProblemsTo install the applications that came with your computer If you have trouble opening an applicationIf you have trouble using AirPort wireless communication If you have a problem with an applicationIf you have trouble ejecting a disc If you have problems with your Internet connectionUsing Apple Hardware Test If your date and time settings get lost repeatedlyTo use Apple Hardware Test Online Resources Onscreen Help Learning More, Service, and SupportSystem Profiler AppleCare Service and Support InformationCountry Phone Website Locating Your Product Serial NumberPage Appendix SpecificationsPage Safety Instructions for Setting Up and Using Your Computer Safety, Use, and Care InformationAppendix B Safety, Use, and Care Information Do Not Make Repairs Yourself Using Connectors and PortsUsing the Power Adapter Laser Information High-Risk Activities Warning Cleaning Your Mac miniDisplay Moving Your Mac miniChair Mouse KeyboardFor More Information Page There are four ways to connect to the Internet Connecting to the InternetTo find the settings on a Mac OS X computer To find the settings on a Windows PCBefore you can connect to the Internet, you need to Gathering the Information You Need PPP To use Network Setup Assistant Using Network Setup Assistant to ConnectNetwork Diagnostics Troubleshooting Your ConnectionTo use Network Diagnostics Turn the modem on and off and reset the modem hardwarePPPoE Connections Check System Preferences settingsNetwork Connections Communications Regulation Information Industry Canada Statement Taiwan Wireless Statements Taiwan Numerics IndexDVD Index VGA

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