Apple Mac mini Using Apple Hardware Test, If your date and time settings get lost repeatedly

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ÂSee “Troubleshooting Your Connection” on page 86 for more information if you have problems with your Internet connection.

If you have a problem using your computer or working with the Mac OS

ÂIf the answers to your questions are not in this manual, look in Mac Help for instructions and troubleshooting information. Choose Help > Mac Help.

ÂCheck the Apple Service & Support website at www.apple.com/support/ for the latest troubleshooting information and software updates.

If your date and time settings get lost repeatedly

ÂYou may need to have the internal backup battery replaced. See the service and support information that came with your Mac mini for more information.

Using Apple Hardware Test

You can use Apple Hardware Test to help determine if there is a problem with your Mac mini hardware.

To use Apple Hardware Test:

1Disconnect all external devices from your Mac mini, except the keyboard and mouse. If you have an Ethernet cable connected, disconnect it.

2Insert the Mac OS X Install Disc 1 that came with your Mac mini.

3Restart your Mac mini and hold down the “D” key as it starts up.

4When the Apple Hardware Test language chooser screen appears, select the language appropriate for your location.

5Press the Return key or click the right arrow button.

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Chapter 4 Troubleshooting

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Contents Mac mini User’s GuidePage Page Page Contents Troubleshooting Using Your Mac miniAppendix a Specifications Appendix C Connecting to the Internet Appendix B Safety, Use, and Care InformationIndex Page Getting Started What’s in the Box Setting up Your Mac mini To access the Internet, connect an Ethernet cable Connect the USB cable from your keyboard and mouse Getting Started Connect the DVI cable from your display to the video port Getting Started Next Steps Transferring Information to Your Mac miniSetting Up Your Mac mini for the Internet Put Your Mac mini to Sleep Putting Your Mac mini to Sleep or Shutting It DownShut Down Your Mac mini Page Getting to Know Your Mac mini For the Latest InformationSlot-loading Power Optical drive What’s on the Front of Your Mac miniBuilt-in infrared IR receiver What’s on the Back of Your Mac mini USB Audio PortsSecurity slot Headphone out/optical digital audio out port Learning About Mac OS Getting Answers Using Mac Help To open Mac HelpCustomizing Your Desktop and Setting Your Preferences To set up a printer Connecting a PrinterMonitoring Printing To check for updated software Keeping Your Software Up to DateConnecting to a Network Using the InternetTransferring Files to Another Computer When an Application Doesn’t Respond Using ApplicationsTo force an application to quit Page Using Your Mac mini Here are some of your computer’s features and capabilitiesDVI to VGA Adapter Connecting a Display or Video DeviceDVI to Video Adapter Using the Apple Remote and Front Row Your Apple Remote canVolume/Menu Up button IR window Previous/Rewind button Pairing Your Apple Remote Turning Off IR ReceptionTo pair your Apple Remote with your Mac mini To turn off IR receptionTo replace the battery Replacing the Apple Remote BatteryMore Information About the Apple Remote Using USB Using USB DevicesUsing Multiple USB Devices at the Same Time For More Information About USBConnecting with FireWire These are some of the things you can do with FireWireUsing FireWire Devices FireWire Target Disk ModeUnderstanding AirPort Extreme Wireless Networking For More Information About FireWireHow AirPort Provides Wireless Internet Access Using Bluetooth Wireless Technology More Information About AirPortSetting Up a Bluetooth Device More Information About Bluetooth Wireless TechnologyTo set up a Bluetooth device To delete a pairing with a deviceConnecting to an Ethernet Network For More Information About Using EthernetConnecting Audio Devices Headphone Out/Optical Digital Audio Out PortFor More Information About Using Audio Audio In/Optical Digital Audio In PortUsing Your Optical Drive Ejecting a Disc Inserting a CD or DVD DiscPlaying DVD Discs To burn music to a CD-R or CD-RW disc using iTunes Recording CD-R and CD-RW DiscsRecording Information on a DVD To record data to a DVD-R disc using the FinderFor More Information Securing Your Mac mini Troubleshooting4 Problems That Prevent You from Using Your Computer If your computer won’t respond or the pointer won’t moveIf your computer won’t turn on or start up Installing Mac OS Reinstalling the Software That Came with Your ComputerTo install Mac OS Other Problems Installing Applications To install the applications that came with your computer If you have trouble opening an applicationIf you have a problem with an application If you have trouble using AirPort wireless communicationIf you have problems with your Internet connection If you have trouble ejecting a discIf your date and time settings get lost repeatedly Using Apple Hardware TestTo use Apple Hardware Test Learning More, Service, and Support Online Resources Onscreen HelpAppleCare Service and Support Information System ProfilerLocating Your Product Serial Number Country Phone WebsitePage Specifications AppendixPage Safety, Use, and Care Information Safety Instructions for Setting Up and Using Your ComputerAppendix B Safety, Use, and Care Information Using Connectors and Ports Do Not Make Repairs YourselfUsing the Power Adapter Laser Information Cleaning Your Mac mini High-Risk Activities WarningMoving Your Mac mini DisplayChair Keyboard MouseFor More Information Page Connecting to the Internet There are four ways to connect to the InternetTo find the settings on a Windows PC To find the settings on a Mac OS X computerBefore you can connect to the Internet, you need to Gathering the Information You Need PPP Using Network Setup Assistant to Connect To use Network Setup AssistantTroubleshooting Your Connection Network DiagnosticsTo use Network Diagnostics Turn the modem on and off and reset the modem hardwareCheck System Preferences settings PPPoE ConnectionsNetwork Connections Communications Regulation Information Industry Canada Statement Taiwan Wireless Statements Taiwan Index NumericsDVD Index VGA

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