Alienware Aurora manual Appendix B Contacting Alienware, Websites

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APPENDIX B: CONTACTING ALIENWARE

NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area.

To contact Dell for sales, technical support, or customer service issues:

1.Visit www.dell.com/contactdell.

2.Select your country or region.

3.Select the appropriate service or support link based on your need.

4.Choose the method of contacting Dell that is convenient for you.

Websites

You can learn about Alienware products and services on the following websites:

www.dell.com

www.dell.com/ap (Asian/Pacific countries only)

www.dell.com/jp (Japan only)

www.euro.dell.com (Europe only)

www.dell.com/la (Latin American and Caribbean countries)

www.dell.ca (Canada only)

You can access Alienware Support through the following websites:

support.dell.com

support.jp.dell.com (Japan only)

support.euro.dell.com (Europe only)

support.la.dell.com (Argentina, Brazil, Chile, Mexico)

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APPENDIX B: CONTACTING ALIENWARE

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Contents Alienware Desktop Manual Page Contents Page Page Page Setting UP Your Desktop Before Setting Up Your Desktop Product Documentation and MediaPlacing Your Desktop Connect the Display Connect the Keyboard and Mouse Connect the Power Cable Press the Power Button Setting Up a Wireless Connection Set Up Microsoft WindowsSetting Up a Wired Connection Connect to the Internet OptionalSetting Up Your Internet Connection Setting UP Your Desktop Getting to Know Front View Features Back View Features Back Light Button Back Panel Connectors Connecting External Speakers Top View Features Accessing the Top Panel ConnectorsTop Panel Connectors Using Your Desktop AlienFX Alienware Command CenterWorking With RAID AlienFusionRAID Level RAID 1+0 Using Software Performance TuningUsing System Setup Optimizing PerformanceEntering System Setup Configuring the BiosSystem Setup System Setup ScreensSystem Setup Options Cache L3Acpi Apic USB Functions CPU IOH Change Supervisor Password Installing Additional or Replacement Components Before You Begin Turning Off Your DesktopBefore Working Inside Your Desktop Removing and Replacing the Side Panel Memory modules Graphics cards Optical drives Hard drives Installing Additional or Replacement Components Memory module connector Tab Notch Removing and Replacing Hard Drives Hard drive Release tabsHard drive Hard-drive bracket Removing and Replacing Expansion Cards Shroud Shroud buttonPCI Express x16 card Securing tab Connector Installing Additional or Replacement Components Troubleshooting Backup and General Maintenance Basic Hints and TipsSoftware Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics From the Resource DVDComputer Problems Computer fails the PostComputer stops responding or a solid blue screen appears Program stops responding or crashes repeatedlyOther software problems Hard Drive Problems MemoryDisplay Power Troubleshooting System Recovery Dell DataSafe Local Backup Specifications Mm to 447 mm 16.77 inches to 17.59 inches MHz and I333 MHz USB Grms Computer Setup Computer UseElectrostatic Discharge ESD Warning When Should You Contact Alienware? Replacement Components or AccessoriesAppendix B Contacting Alienware WebsitesAppendix C Important Information Nvidia GeForce GTX 295 Graphics Cards0JYTRGA00