Alienware Aurora manual Computer stops responding or a solid blue screen appears

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The computer stops responding or a solid blue screen appears

CAUTION: You might lose data if you are unable to perform an operating system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 6 seconds until the computer turns off, then restart your computer.

A program stops responding or crashes repeatedly

End the program:

1.Press <Ctrl><Shift><Esc> simultaneously.

2.Click the Applications tab and select the program that is no longer responding.

3.Click End Task.

Check the software documentation.

If necessary, uninstall and then reinstall the program.

A program is designed for an earlier version of Microsoft® Windows®

Run the Program Compatibility Wizard:

The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows operating system environment.

1.Click Start Control PanelProgramsPrograms and FeaturesRun programs made or previous versions of Windows..

2.In the welcome screen, click Next.

3.Follow the instructions on the screen.

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CHAPTER 6: TROUBLESHOOTING

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Contents Alienware Desktop Manual Page Contents Page Page Page Setting UP Your Desktop Product Documentation and Media Before Setting Up Your DesktopPlacing Your Desktop Connect the Display Connect the Keyboard and Mouse Connect the Power Cable Press the Power Button Set Up Microsoft Windows Setting Up a Wired ConnectionSetting Up a Wireless Connection Connect to the Internet OptionalSetting Up Your Internet Connection Setting UP Your Desktop Getting to Know Front View Features Back View Features Back Light Button Back Panel Connectors Connecting External Speakers Top View Features Accessing the Top Panel ConnectorsTop Panel Connectors Using Your Desktop Alienware Command Center Working With RAIDAlienFX AlienFusionRAID Level RAID 1+0 Performance Tuning Using System SetupUsing Software Optimizing PerformanceConfiguring the Bios System SetupEntering System Setup System Setup ScreensSystem Setup Options Cache L3Acpi Apic USB Functions CPU IOH Change Supervisor Password Installing Additional or Replacement Components Before You Begin Turning Off Your DesktopBefore Working Inside Your Desktop Removing and Replacing the Side Panel Memory modules Graphics cards Optical drives Hard drives Installing Additional or Replacement Components Memory module connector Tab Notch Removing and Replacing Hard Drives Hard drive Release tabsHard drive Hard-drive bracket Removing and Replacing Expansion Cards Shroud Shroud buttonPCI Express x16 card Securing tab Connector Installing Additional or Replacement Components Troubleshooting Backup and General Maintenance Basic Hints and TipsSoftware Diagnostic Tools Pre-Boot System Assessment PSAAlienware Diagnostics Starting Alienware Diagnostics From the Resource DVDComputer Problems Computer fails the PostComputer stops responding or a solid blue screen appears Program stops responding or crashes repeatedlyOther software problems Memory Hard Drive ProblemsDisplay Power Troubleshooting System Recovery Dell DataSafe Local Backup Specifications Mm to 447 mm 16.77 inches to 17.59 inches MHz and I333 MHz USB Grms Computer Use Computer SetupElectrostatic Discharge ESD Warning When Should You Contact Alienware? Replacement Components or AccessoriesAppendix B Contacting Alienware WebsitesAppendix C Important Information Nvidia GeForce GTX 295 Graphics Cards0JYTRGA00