Acer 5020 System Check Procedures, External Diskette Drive Check, External CD-ROM Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if FDD Test is passed as the program runs to FDD Test.

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer:

Numeric keypad

External keyboard

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Chapter 4

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Contents Service Guide Aspire 3020/5020 SeriesDate Chapter Updates Revision HistoryCopyright Conventions Preface Page System Specifications FeaturesAudio System Block Diagram Bolsena Block DiagramBoard Layout Top ViewCRT Bottom ViewPcmcia Bluetooth Switch FAN Connector Wireless Switch Front View An Aspire tourIcon Description Closed Front View Left View Right ViewRear Panel Indicators Bottom PanelLaunch Keys Icon Function DescriptionTouchpad Launch key Default applicationTouchpad Basics Page Using the Keyboard Desired Access Num Lock On Num Lock OffLock Keys and embedded mumeric keypad Windows KeysHot Keys Key Icon DescriptionSpecial Key Hot Key Icon Function DescriptionEuro symbol Hardware Specifications and Configurations ProcessorSecond Level Cache System MemoryMemory Combinations LAN InterfaceIR Interface 0MBBluetooth Interface Wireless Module 802.11b/g optional deviceWireless Module 802.11a/b/g optional device Modem InterfaceCombo Drive Interface DVD-Dual InterfaceRPM ATA/ATAPI-6 ATA-6 ATA/ATA-6 ATA-6Audio Interface Video InterfaceVideo Memory USB PortIeee 1394 Port Pcmcia PortBattery KeyboardLCD 15 inch QDILCD 15 inch and 15.4 inch Chimei N154I1LCD Inverter System Power ManagementAC Adaptor Chapter Bios Setup Utility ChapterNavigating the Bios Utility Information Parameter DescriptionAdvanced Security Boot Exit MainParameter Description Format/Option Advanced Parameter Description OptionsIRQ3/IRQ5 DMA3/DMA1Chapter Boot Exit SecurityClear or Set Parameter Description OptionChanging a Password Page Boot +Hard DriveInfo Main Advanced Security Boot ExitBios Flash Utility Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart Screw List Removing the Battery Pack Removing the Wireless LAN Card Removing the Memory and the HDD ModuleRemoving the ODD Module Removing the LCD ModuleChapter Disassembling the Upper Case Assembly Disassembling the Main UnitDisassembling the Lower Case Assembly Page Chapter Disassembling the LCD Module Disassembling the External Modules Disassembling the HDD ModuleTroubleshooting Symptoms Verified Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkCheck the Power Adapter Check the Battery Pack Touchpad CheckPower-On Self-Test Post Error Message Index of Error Messages Error Code ListError Message List Error Codes Error MessagesCmos Dimm CPU IDNo beep Error Messages FRU/Action in Sequence Phoenix Bios Beep Codes Code Beeps Post Routine DescriptionChapter Code Beeps Post Routine Description Code Beeps Index of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem-Related Symptoms Intermittent Problems Undetermined Problems DimmJumper and Connector Locations Top ViewMini PCI LAN PHY RTL8201CPBottom View Chapter FRU Field Replaceable Unit List Battery Pack LI+ 8CELL 2.2MAH Sanyo Battery Pack LI+ 8CELL 2.2MAHWireless LAN Board 802.11BG Adapter 90W Liteon PA-1900Cover Switch Cable Power Cable 16A 250V 3PIN EURPower Cord 220V 3PIN EUR Power Cord 10A 125V 3PIN USUpper Case W/COVER Switch IO Bracket LeftLower Case W/SPEAKER Speaker LEFT/RIGHTOptical Bracket DVD-RW 8X Dual Liteon Sosw833S W/BEZEL DVD-RW Module 8X Dual DVD-RW 8X Toshiba TS-L532AHDD 40GB Hitachi HDD 40GB Toshiba MK4025GASHDD 40GB 4200PRM Seagate HDD 60GB HitachiKeyboard Darfon NSK-H3M0D Danish Keyboard Darfon NSK-H3M0TTurkish Keyboard Darfon NSK-H3M0L Greek Keyboard Darfon NSK-H3M0RWireless Antenna RTC BatteryLCD Panel W/HINGE Hinge Pack 15.4IN. LEFT/RIGHTSdimm 256M Nanya Sdimm 256M InfineonSdimm 256M Hynix Sdimm 256M SamsungScrw M2*4 Wafer NI Scrw M2.5*3 Wafer NIChapter