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Q: My floppy drive (FDD) is unable to read my diskette?
A:First, eject the disk, and then reinsert it before trying to read it again. If you are still unable to read the diskette, check that it is a disk drive problem by inserting and attempting to read other diskettes. You might have a defective diskette, or your diskette might need formatting.
If you believe that there is a problem with the drive, take your computer in for servicing.
Q: My system freezes. How can I restore normal operation?
A:Sometimes Windows experiences problems that cause the operating system to “hang”. Usually these problems arise from conflicts with the application software you are running. Press the
If an application continually causes problems, see its online help file for advice. You might need to uninstall and then reinstall the software using the program’s Uninstall utility or, if it does not have one, by using the Windows Add/Remove Programs facility. See the Windows online help file for more information.
Q:Windows continually “hangs” or “crashes”. How can I use my computer normally again?
A:If your operating system has become corrupted you might need to return your computer to a previous “clean” configuration. See the Windows online help for advice on returning your system settings to a previous configuration.
In extreme cases, you might want to return your computer to the factory default settings. The included recovery CD allows you to restore the software to the state it was in when you first purchased your Aspire computer system. However, all your additional programs, data and settings will be lost when you use the recovery CD.
To restore the factory defaults, follow the instructions on the recovery CD. Back up your data on another drive before you begin this procedure.
Q:I’ve tried the suggestions provided in this user guide, but I am still unable to get my Aspire computer system to work normally. What can I do now?