Acer G500 manual Questions & Troubleshooting, General System Problems

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Questions & Troubleshooting

This section attempts to answer some frequently asked questions regarding your Aspire computer system, as well as offering tips for troubleshooting problems.

General System Problems

Refer to the online help file for additional information about your Aspire computer system. Also, see the iTouch configuration for help with setting up and using the keyboard, and the mouse configuration for help with using the mouse.

Q:My monitor displays a blank screen, my corded mouse/keyboard does not function, or my speakers do not emit sound. How can I make them work?

A:If a system component does not perform correctly, first check that it is plugged in and turned on (if necessary) and connected to the computer correctly. Refer to the OOBE poster for help with checking the connections.

For specific questions and problems relating to the monitor and speakers, refer to the documentation provided with those components.

Q:My monitor is turned on and connected correctly but the screen is still blank. What is the problem?

A:Check the brightness and contrast controls on the monitor. Also, move the mouse or tap a key on the keyboard to make sure that the monitor is not in power-saving mode.

Q:My mouse cursor movement is erratic. How can I get better con- trol?

A:Your Aspire computer system features an optical mouse providing greater freedom of use. However, highly reflective surfaces, such as glass or metal, can distort the optical light signal and cause tracking problems. If you wish to operate your mouse on a reflective surface you should first cover the surface with a non-reflective object, such as a book or a sheet of paper.

If you are using a cordless mouse, see the section below for help with establishing good radio communication between the mouse and the receiver.

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Contents Page Copyright Contents Page Major Benefits WelcomeBefore You Start Safety InstructionsPlacement Tips Setting Up The SystemViii Computer Front View System OverviewEnglish Computer Rear View Aspire G500 System Components Mouse System ComponentsCordless Mouse Corded MouseKeyboard Corded Keyboard Cordless Keyboard Speakers Monitor English Audio DJ Multimedia Card MMC CD Storage UnitIn-1 Flash Card Readers Memory StickSD Card Using Flash CardsWatching TV TV Tuner OptionalRecording Time-shifting Playback Opening The Case Upgrading Your SystemSlide the cover panel off Installing New Components English General System Problems Questions & TroubleshootingMy floppy drive FDD is unable to read my diskette? My system freezes. How can I restore normal operation?What frequencies do my cordless mouse and keyboard use? Cordless Keyboard/Mouse ProblemsWhat kind of battery life can I expect? What type of batteries should I use?How many cordless devices can I use in one area? English English