Sound from headphones is not clear or muffled.

Cause

Solution

Headphones are plugged into the rear audio output connector. The rear audio output connector is for powered audio devices and is not designed for headphone use.

Plug the headphones into the headphone connector on the front of the computer.

Computer appears to be locked up while recording audio.

Cause

Solution

The hard disk may be full.

Before recording, make sure there is enough free space on the hard disk. You can also try recording the audio file in a compressed format.

Line-in jack is not functioning properly.

Cause

Solution

Jack has been reconfigured in the audio driver or application software.

In the audio driver or application software, reconfigure the jack or set the jack to its default value.

Sound cuts in and out.

Cause

Solution

Processor resources are being used by other open applications.

Shut down all open processor-intensive applications.

Codec error messages appear when certain audio files are played.

Cause

Solution

Windows Media Player is not configured to automatically download codecs.

Open the file in Windows Media Player. Ensure Windows Media Player is configured to automatically download codecs.

●If the correct codec is available, the file will play. Note that you must be connected to the Internet to download the codec file.

●If the correct codec is not available, check to see if there is an update available for Windows Media Player.

●For more information, open Windows Media Player Help, and then search the online Help for codec.

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Chapter 9 Troubleshooting Without Diagnostics

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HP E1Y97UT 11.6' E1Y97UT#ABA Troubleshooting Without Diagnostics, Line-in jack is not functioning properly Cause Solution
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