Click the Diagnostic link | HP E1Y97UT 11.6' E1Y97UT#ABA specs

7.Click the Diagnostic link.

8.Click the Hewlett-Packard Vision Diagnostics link.

9.Click the Download button.

NOTE: The download includes instructions on how to create the bootable CD.

Protecting the Software

To protect software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on the hard drive. See the operating system or backup utility documentation for instructions on making backup copies of data files.

Protecting the Software 143

Image 153

HP E1Y97UT 11.6' E1Y97UT#ABA manual Click the Diagnostic link, Click the Download button

Contents

Maintenance & Service Guide Maintenance & Service Guide Iii About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Page Restore and Recovery 133 Ethernet BNC 187 General Requirements 192 Japanese Power Cord Requirements Minitower models 194 Small form factor models 195 Country-Specific Requirements 193 Installing the Operating System Installing and Customizing the Software Downloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systemsAccessing Disk Image ISO Files Protecting the Software Computer setup utility differs for the different models HP Pro 2110 Computer Setup F10 Utilities HP Pro 2110 Computer Setup F10 Utilities Using Computer Setup F10 Utilities Computer Setup-Main Computer Setup F10 Utility2Computer Setup-Main 3Computer Setup-Advanced Computer Setup-Advanced 4Computer Setup-Boot Computer Setup-Boot 5Computer Setup-Power Computer Setup-Power Computer Setup-Exit Computer Setup-PC Health6Computer Setup-PC Health 7Computer Setup-Exit HP Pro 3120 Computer Setup F10 Utilities Option Description System Time 8Computer Setup-MainSystem Date Language 2nd Drive 1st Drive3rd Drive 4th Drive 9Computer Setup-Advanced 10Computer Setup-Power 11Computer Setup-Boot Boot PriorityPriority 12Computer Setup-Exit HP Pro 3125 Computer Setup F10 Utilities 13Computer Setup-Main 1st Drive 14Computer Setup-Advanced Password Onboard AudioSATA1 Controller 16Computer Setup-Boot 15Computer Setup-PowerNX No Execute Technology 17Computer Setup-Exit Computer Setup-Boot HP Pro 3130 Computer Setup F10 Utilities 18Computer Setup-Main 1st Drive Password 19Computer Setup-Advanced Onboard Video 20Computer Setup-PowerMemory Size Onboard F10 Setup 21Computer Setup-Boot 22Computer Setup-Exit Sata Hard Drives Serial ATA Hard Drive CharacteristicsSata Hard Drive Cables Sata Data Cable Hard Drive Capacities Smart ATA DrivesPage Chassis Designation MinitowerMinitower and small form factor chassis are available Small Form Factor Generating Static Electrostatic Discharge InformationPreventing Electrostatic Damage to Equipment Relative Humidity Event 55% 40% 10% Grounding the Work Area Personal Grounding Methods and EquipmentStatic Shielding Protection Levels Method Voltage Recommended Materials and Equipment Operating Guidelines Cleaning the Computer Case General Cleaning Safety PrecautionsCleaning the Keyboard Routine Care Cleaning the Monitor Service ConsiderationsCleaning the Mouse Power Supply Fan Tools and Software Requirements Cables and ConnectorsScrews Hard Drives Lithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures Minitower MT Chassis Access Panel Front Bezel Memory Bezel BlanksDDR3-SDRAM DIMMs Model Number Maximum MemoryPage Dimm Socket Locations HP Pro Populating Dimm Sockets Description Socket Color Insertion Order Dimm Socket Locations HP Pro 5DIMM Socket Locations HP Pro Memory Dimm Socket Locations HP Pro 6DIMM Socket Locations HP Pro Installing Memory Modules Page Expansion Slot Locations Expansion Cards 9Expansion Slot Locations HP Pro Expansion Slot Locations 13Removing a PCI Express x1 Expansion Card Expansion Cards Page Page Cable Management Cable Connections Connector Name Connector Color Description ATX1 Drive Positions Drives Installing Additional Drives 5System Board Drive Connections HP Pro System Board Connector System Board Label Color 6System Board Drive Connections HP Pro 19System Board Drive Connections HP Pro 7System Board Drive Connections HP Pro 20System Board Drive Connections HP Pro Removing an Optical Drive Removing an Internal 3.5-inch Hard Drive Page 27Removing the Hard Drive Drives Front I/O and USB Panel Housing Assembly Remove the optical drive Removing an Optical Drive on Power Switch/LED Assembly System Fan Heat sink assembly Processor Page Page 8Model 3120 power supply cable connections Power Supply9Model 3125 power supply cable connections 10Model 3130 power supply cable connections 10Model 3130 power supply cable connections Country Voltage setting Country power supply settings System Board 11Country power supply settingsPage Battery Type 2 Battery Holder Type 1 Battery Holder Type 3 Battery Holder Preparation for Disassembly Access Panel Front Bezel DIMMs Installing Additional Memory 3DIMM Socket Locations HP Pro 4DIMM Socket Locations HP Pro Dimm Socket Locations HP Pro 5DIMM Socket Locations HP Pro Installing DIMMs Page 7Expansion Slot Locations HP Pro Expansion Cards 8Expansion Slot Locations HP Pro 4Expansion Slot Locations 12Removing a PCI or PCI Express x1 Expansion Card 100 Page Page System Fan Cable Management Atxpower 106 Optical Drive Eject Button Page 5Drive Positions 19Drive Positions Installing and Removing Drives SATA3 not used 112 21System Board Drive Connections HP Pro 8System Board Drive Connections HP Pro 22System Board Drive Connections HP Pro Removing the Hard Drive Remove the optical drive Removing the Optical Drive on 28Hard drive screws Front I/O Assembly Page Power Switch/LED Assembly 34Removing the power switch 120 Page Heat sink Processor Page Page 9HP Pro 2110, 3120, and 3130 power supply cable connections Page System Board Page Battery 40Removing the battery from a type 2 holder Battery Lift the battery out of its holderPage System Recovery Microsoft System Restore System Recovery from the Windows Start Menu System Recovery Options System Recovery from Recovery Discs System Recovery at System Startup Choosing Recovery Discs Recovery Discs Creating Recovery Discs Accessing HP Vision Diagnostics Hewlett-Packard Vision Diagnostics Survey Tab Status Tab Test Tab History Tab Errors Tab Saving and Printing Information in HP Vision Diagnostics Downloading the Latest Version of HP Vision DiagnosticsHelp Tab Click the Download button Click the Diagnostic link Safety and Comfort Before You Call for Technical Support Troubleshooting Without Diagnostics Helpful Hints Page Solving General Problems Computer will not turn on or start Cause SolutionClick Start Task Manager 148 Troubleshooting Without Diagnostics Computer shuts down automatically Cause SolutionComputer date and time display is incorrect Cause Solution Poor performance is experienced Cause Solution Cannot remove computer cover or access panel Cause Solution 150 Troubleshooting Without Diagnostics Diskette drive light stays on Cause Solution Solving Diskette ProblemsDiskette drive cannot write to a diskette Cause Solution Cannot format diskette Cause Solution Problem has occurred with a disk transaction Cause Solution 152 Troubleshooting Without DiagnosticsDiskette drive cannot read a diskette Cause Solution Invalid system disk message is displayed Cause Solution Hard drive error occurs Cause Solution Solving Hard Drive ProblemsDisk transaction problem Cause Solution Drive not found identified Cause Solution Solving Media Card Reader Problems 154 Troubleshooting Without DiagnosticsCan not write to the media card Cause Solution Computer’s software is used to safely eject the card Solving Media Card Reader Problems 155 Solving Display Problems 156 Troubleshooting Without DiagnosticsBlank screen no video Cause Solution Dim characters Cause Solution Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution 158 Troubleshooting Without Diagnostics Enable digital CD audio for this CD-ROM device is Solving Audio Problems 160 Troubleshooting Without Diagnostics Line-in jack is not functioning properly Cause SolutionSound cuts in and out Cause Solution Printer will not turn on Cause Solution Solving Printer ProblemsPrinter prints garbled information Cause Solution Printer is offline Cause Solution 162 Troubleshooting Without Diagnostics Solving Keyboard and Mouse ProblemsCursor will not move using the arrow keys on the keypad Cause Solution Optical mouse does not track cursor well Cause Solution Solving Keyboard and Mouse Problems 163 Cursor moves too fast or too slow Cause Solution 164 Troubleshooting Without DiagnosticsClick Start Control Panel Hardware Sound Mouse Solving Hardware Installation Problems Solving Hardware Installation Problems 165New device does not work Cause Solution Click Hardware and Sound Click Device Manager 166 Troubleshooting Without Diagnostics Solving Network Problems 168 Troubleshooting Without Diagnostics Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution New network card will not boot Cause Solution 170 Troubleshooting Without Diagnostics Solving Memory ProblemsOut of memory error Cause Solution Memory count during Post is wrong Cause Solution Movie will not play in the DVD drive Cause Solution Solving CD-ROM and DVD Problems Cannot eject compact disc tray-load unit Cause Solution 172 Troubleshooting Without Diagnostics Try a different brand of media. Quality varies widely 174 Troubleshooting Without Diagnostics Solving USB Flash Drive ProblemsUSB flash drive not found identified Cause Solution System will not boot from USB flash drive Cause Solution Solving Front Panel Component Problems 175 Solving Front Panel Component Problems Solving Internet Access Problems 176 Troubleshooting Without DiagnosticsUnable to connect to the Internet Cause Solution Windows Vista Solving Internet Access Problems 177Click Network and Internet Click Internet Options Click on System and Maintenance 178 Troubleshooting Without DiagnosticsClick on Hardware and Sound Click on Device Manager Solving Software Problems Contacting Customer Support Post Text Messages Post Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended action Post Error Messages Interpreting Post Diagnostic Audible Codes2Diagnostic Audible Codes Opened Warning item and select Clear Beep/Pause Type Action Duration of each beep or pause is defined below Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Password Security and Resetting Cmos Connector and Icon 1/8 miniphone Pin Signal Connector and Icon Pin SignalEthernet BNC Microphone Appendix a Connector Pin Assignments Pin Power for CPUHeadphone Line-in Audio Connector Pin PowerPin Signal Signal Pin PCI Express X1, x4, x8, and x16 PCI Express Connector Pin a Signal X1, x4, x8, and x16 PCI Express Connector Pin B Signal General Requirements Japanese Power Cord Requirements Country Accrediting Agency Country-Specific Requirements Minitower models Appendix C Specifications Rated Input Current maximum Small form factor models 193 Country power supply Settings Country power cord setHP Pro 105 106 Cable management System Board 61, 62, 105 System board drive Connectors HP Pro Dimm socket locations Locations Power supply cable ConnectionsLocations 55 Power supply cable Connections 176 Keyboard 162 Media Card Reader 154 Index Sata Resetting