Internet takes too long to download Web sites.

Cause

Solution

 

 

Modem is not set up properly.

Verify that the modem is connected and communicating

 

properly.

 

Windows Vista

 

1.

Select Start > Control Panel.

 

2.

Click on System and Maintenance.

 

3.

Click on System.

 

4.

In the Tasks list, select Device Manager.

 

5.

Double-click Modems.

 

6.

Double-click your modem.

 

7.

On the General tab, click Diagnostics.

 

8.

Click Query Modem. A “Success” response indicates

 

 

the modem is connected and working properly.

 

Windows 7

 

1.

Select Start > Control Panel.

 

2.

Click on Hardware and Sound.

 

3.

Click on Device Manager.

 

4.

Double-click Modems.

 

5.

Double-click your modem.

 

6.

On the General tab, click Diagnostics.

 

7.

Click Query Modem. A “Success” response indicates

 

 

the modem is connected and working properly.

 

 

 

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Chapter 9 Troubleshooting Without Diagnostics