Solving Network Problems

Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling.

Wake-on-LAN feature is not functioning.

Cause

Solution

 

 

S5 Maximum Power Saving feature (some models) is enabled

Disable the S5 Maximum Power Saving option in Computer

in Computer Setup.

Setup.

 

 

S5 Wake on LAN is disabled.

Enable the S5 Wake on LAN option in Computer Setup.

 

 

Wake-on-LAN is not enabled.

To enable Wake-on-LAN in Windows Vista:

 

1.

Select Start > Control Panel.

 

2.

Under Network and Internet, select View

 

 

network status and tasks.

 

3.

In the Tasks list, select Manage network

 

 

connections.

 

4.

Double-clickLocal Area Connection.

 

5.

Click the Properties button.

 

6.

Click the Configure button.

 

7.

Click the Power Management tab, then select the

 

 

check box to Allow this device to wake the

 

 

computer.

 

To enable Wake-on-LAN in Windows 7:

 

1.

Select Start > Control Panel.

 

2.

Under Network and Internet, select View

 

 

network status and tasks.

 

3.

Click Local Area Connection.

 

4.

Click the Properties button.

 

5.

Click the Configure button.

 

6.

Click the Power Management tab, then select the

 

 

check box to Allow this device to wake the

 

 

computer.

 

 

 

Solving Network Problems 167