HP E1Y97UT 11.6' E1Y97UT#ABA manual Solving Display Problems, Troubleshooting Without Diagnostics

Solving Display Problems

If you encounter display problems, see the documentation that came with the monitor and to the common causes and solutions listed in the following table.

Screen is blank, and monitor power light is not lit.

Cause	Solution
Power cord is not properly connected.	Unplug and reconnect the power plug on the back of the
	monitor and the wall outlet.
Monitor is not turned on.	Press the power button on the front of the monitor.
Blank screen (no video).
Cause	Solution
Computer is not turned on.	Press the power button on the front of the computer.
Computer is in standby mode.	Press the power button to resume from standby mode.
	CAUTION: When attempting to resume from standby
	mode, do not hold down the power button for more than four
	seconds. Otherwise, the computer will shut down and you will
	lose any unsaved data.
The cable connections are not correct.	Check the cable connection from the monitor to the computer
	and to the electrical outlet.
You may have a screen blanking utility installed or energy	Press any key or click the mouse button and, if set, type your
saver features are enabled.	password.
You are using a fixed-sync monitor and it will not sync at the	Be sure that the monitor can accept the same horizontal scan
resolution chosen.	rate as the resolution chosen.
Monitor cable is plugged into the wrong connector.	If the computer system has both an integrated graphics
	connector and an add-in graphics card connector, plug the
	monitor cable into the graphics card connector on the back of
	the computer.

Monitor settings in the computer are not compatible with the monitor.

1.In Windows Vista or Windows 7 Control Panel, under Appearance and Personalization, select Adjust screen resolution.

2.Use the sliding control to reset the resolution.

Monitor is configured to use an input that is not active.

Use the monitor's on-screen menu controls to select the input that is being driven by the system. Refer to the monitor's user documentation for more information on the on-screen controls and settings.

Bad monitor. Try a different monitor.

156 Chapter 9 Troubleshooting Without Diagnostics