HP E1Y97UT 11.6' E1Y97UT#ABA Solving Hard Drive Problems, Hard drive error occurs Cause Solution

Solving Hard Drive Problems

Hard drive error occurs.

Cause	Solution
Hard disk has bad sectors or has failed.	1. In Microsoft Windows Vista and Windows 7, right-click
	Start, click Explore, and right-click on a drive. Select
	Properties then select the Tools tab. Under Error-
	checking click Check Now.
	2. Use a utility to locate and block usage of bad sectors. If
	necessary, reformat the hard disk.
Disk transaction problem.
Cause	Solution
Either the directory structure is bad or there is a problem with	In Microsoft Windows Vista and Windows 7, right-click
a file.	Start, click Explore, and right-click on a drive. Select
	Properties then select the Tools tab. Under Error-
	checking click Check Now.
Drive not found (identified).
Cause	Solution
Cable could be loose.	Check cable connections.
The system may not have automatically recognized a newly	See reconfiguration directions in Solving Hardware
installed device.	Installation Problems on page 165. If the system still does not
	recognize the new device, check to see if the device is listed
	within Computer Setup. If it is listed, the probable cause is a
	driver problem. If it is not listed, the probable cause is a
	hardware problem.

The device is attached to a SATA port that has been disabled in Computer Setup.

Run the Computer Setup utility and ensure that the SATA ports are enabled.

Computer will not boot from hard drive.

Cause	Solution
The device is attached to a SATA port that has been disabled	Run the Computer Setup utility and ensure that the SATA ports
in Computer Setup.	are enabled.
Boot order is not correct.	Run the Computer Setup utility and change the boot sequence.
Hard drive is damaged.	If any beeps are heard, see POST Error Messages
	on page 181 to determine possible causes for the beep
	codes.
	See the Worldwide Limited Warranty for terms and
	conditions.

Solving Hard Drive Problems 153