Troubleshooting

Messages

Messages

Warning messages

Set Area/Date/Time.

Set the area, date and time. If you have not used the product for a long time, charge the internal rechargeable backup battery.

Unable to use memory card. Format?

The memory card was formatted on a computer and the file format was modified. Select [Enter], and then format the memory card. You can use the memory card again, however, all previous data in the memory card is erased. It may take some time to complete the format. If the message still appears, change the memory card.

Memory Card Error

An incompatible memory card is inserted.

Formatting has failed. Format the memory card again.

Unable to read memory card. Reinsert memory card.

An incompatible memory card is inserted.

The memory card is damaged.

The terminal section of the memory card is dirty.

This memory card may not be capable of recording and playing normally.

An incompatible memory card is inserted.

Processing...

When performing noise reduction, the reduction process takes place. You cannot do any further shooting during this reduction process.

Unable to display.

Images recorded with other products or images modified with a computer may not be displayed.

Cannot recognize lens. Attach it properly.

The lens is not attached properly, or the lens is not attached. If the message appears when a lens is attached, reattach the lens. If the message appears frequently, check whether the contacts of the lens and product are clean or not.

When attaching the product to an astronomical telescope or something similar, set [Release w/o Lens] to [Enable].

The SteadyShot function does not work. You can continue to shoot but the SteadyShot

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Sony ILCE-5000 Set Area/Date/Time, Unable to use memory card. Format?, Memory Card Error, Processing, Unable to display