You cannot turn on the product | Sony ILCE-5000 manual

1.Check the items under “Troubleshooting”, then check the product.

2.Remove the battery pack, wait for about one minute, re-insert the battery pack, then turn on the power.

3.Initialize the settings.

4.Consult your dealer or local authorized service facility. Additional information on this product and answers to frequently asked questions can be found at our Customer Support Website.

http://www.sony.net/

Troubleshooting

Troubleshooting

Battery pack and power

You cannot insert the battery pack into the product.

Make sure the direction of the battery pack is correct, and insert it until the lock lever is locked.

Troubleshooting

Troubleshooting

Battery pack and power

You cannot turn on the product.

After inserting the battery pack into the product, it may take a few moments for the product to power up.

Make sure that the battery pack is inserted correctly.

The battery pack will discharge by itself even if you do not use it. Charge the battery pack before use.

Make sure that the battery is NP-FW50.

Troubleshooting

Troubleshooting

Battery pack and power

The power turns off suddenly.

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Sony ILCE-5000 manual You cannot insert the battery pack into the product, You cannot turn on the product

Contents

How to Use Before UseConfirming the operation method Shooting Using shooting functions Selecting a screen display mode Adjusting the focusSelecting still image size/image quality Selecting a drive mode Continuous shooting/Self-timer Adjusting the exposureTaking pictures of yourself by monitoring the screen Selecting the ISO sensitivity Selecting an effect mode Adjusting color tonesSetting the other functions of this product Recording movies Viewing still images ViewingDeleting images Playing back movies Using viewing functions Changing settingsSetup menu Printing Connecting this product and a Smartphone Using Wi-Fi functionsControlling this product using a Smartphone Transferring images to a Smartphone Adding applications to the product Viewing on computers Precautions/This product Using this product abroad Cleaning this productOther information Trademarks If you have problems TroubleshootingTroubleshooting If you have problems Viewing images Wi-FiComputers Memory cards Identifying parts MessagesSituations this product has difficulty handling When the lens is removed Page Page How to Use Before Use Names of parts List of icons on the screen List of shooting mode icons List of viewing mode iconsP* a S M 100 20M / 17M / 10M / 8.4M / 5.0M / 4.2M 100-0003 ±0.07500K A5 G5 Lock-on AF ±0 ±0 ±0REC 250 Using the shoulder strap ISO4002014-1-1 1037AM About the In-Camera Guide About the shooting advice Using Menu items Using the control wheelPage Shooting still images Focus indicator Shooting movies List of shooting modes Intelligent AutoAvailable functions Superior Auto Advantages of automatic shooting About Scene RecognitionScene Recognition Image processing Program Shift Program Auto Sweep Panorama Hint Menu item details Scene Selection Hand-held Twilight Night SceneNight Portrait Anti Motion Blur Shutter Priority Manual Exposure Aperture Priority Bulb Movie Zoom features available with this product ZoomOptical zoom range Zoom Setting Using flash When Aspect Ratio isAbout zoom scale When you do not use the flash Flash ModeAutoflash default setting Flash Off Flash Comp Switching the screen display ShootingSlow Sync Rear SyncPage Image Size still image Disp Button Aspect Ratio still image Default settingQuality still image 169 Panorama Size Fine default settingStandard Standard 3872×2160 Panorama Direction Focus Mode Focus-lock Focus Area Direct manual focus DMF Manual Focus MF Assist still image Focus Magnifier Sec default settingFocus Magnif. Time Sec Peaking Color Peaking Level Lock-on AF On Lock-on AFYellow Off Pre-AF still image On default setting Auto default setting AF Illuminator still imageAF Micro Adj Measuring the exact distance to the subject AF On Exposure Comp Multi default setting Metering ModeAE lock Spot AEL w/ shutter still image Exposure Set. Guide Zebra Cont. Shooting Drive Mode Spd Priority Self-timerCont Self-timerSelf-timer 10 Sec default setting Self-timer 2 Sec Cont. Bracket Single Bracket WB bracket White Balance Bracket Lo default settingDRO Bracket White Balance Bracket Hi Self-portrait/ -timer DRO Bracket Lo default settingDRO Bracket Hi ISO Auto default setting Range Optimizer Auto default settingRange Opt. DRO Auto HDR Auto HDR Exposure Diff. Auto default settingRange Optimizer Lv1 ― D-Range Optimizer Lv5 Auto HDR Exposure Diff .0EV ― Auto HDR Exposure Diff .0EV White Balance Capturing a basic white color in Custom Setup mode Picture Effect Rich-tone Mono HDR PaintingMiniature Watercolor To set Contrast, Saturation and Sharpness Creative Style File Format movie When File Format is set to Avchd Record Setting movieWhen File Format is set to MP4 Menu items details Audio Recording File Format MP4 1440×1080 12M default setting Auto Slow Shut. movie Wind Noise Reduct Always default setting Custom Key SettingsMovie Mode Only Movie Button Function of the ? button Function of the center buttonFunction of the left button Function of the right button Function of the down buttonPhoto Creativity Smile/Face Detect Tips for capturing smiles more effectively Face Detection frameOn Regist. Faces Smile Shutter Face Registration New Registration Soft Skin Effect still image Face Registration Order Exchanging Face Registration DeleteRed Eye Reduction Auto Obj. Framing still image High ISO NR still image SteadyShot SRGB default setting Normal default settingColor Space still image Grid Line Auto Review 10 Sec/5 Sec/2 Sec default settingRule of 3rds Grid Square Grid Setting Effect OFF Setting Effect on default settingLive View Display Release w/o Lens Enable Disable default settingAuto Img. Extract Shading Comp Chro. Aber. CompDistortion Comp Playing back images Playback zoomAuto Image Index Images default setting/30 ImagesTo return to single-image playback Displaying a desired image quickly Switching the screen display during playback Deleting a displayed imageDeleting multiple selected images Available operations during movie playback Playing back moviesMultiple Img All in this Folder Specify Printing Playing back panoramic images View Mode Display Rotation Slide ShowTo quit the slideshow in the middle of playback Protect Rotate Cancel All in this Folder Cancel All with this date4K Still Image PB Viewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Sunny Weather Monitor Brightness Audio signals Volume SettingsUpload SettingsEye-Fi Adjusting the volume during playback Communication status screen display Delete confirm Tile MenuPwr Save Start Time Delete first PAL/NTSC Selector Demo Mode Hdmi Resolution 1080p1080i Mass Storage USB Connection Language USB LUN SettingPC Remote Single Date/Time Setup Area SettingFormat Reset Series default settingFile Number Select REC Folder New Folder Standard Form default settingFolder Name Date Form Display Media Info Recover Image DBVersion Certification Logo Overseas model only Camera Settings Reset Setting ResetPlayMemories Mobile Initialize Connecting the product to an iPhone or iPad Connecting an Android smartphone to this productPage Smart Remote Embedded Calling up an application using One-touchNFC One-touch connection with an NFC-enabled Android About NFC Smartphone NFC One-touch remote Send to Smartphone Select on This DeviceSelect on Smartphone Page About NFC Send to Computer View on TV Airplane Mode Slideshow settingsWPS Push Access Point Set For example If you want to enter abd How to use the keyboard Other setting items Edit Device NameDisp MAC Address SSID/PW Reset Reset Network SetPlayMemories Camera Apps Opening a service account Recommended computer environmentDownloading applications Launching the downloaded application Uninstalling applications How to launch the applications fasterChanging the order of applications PlayMemories Home Installing PlayMemories Home Wireless Auto Import Installing Image Data ConverterSoftware for Mac computers Image Data Converter Installing Remote Camera Control Accessing Image Data Converter GuideRemote Camera Control Windows Accessing Remote Camera Control Help Guide Connecting the product to a computerWindows Mac Importing images to the computer Disconnecting the product from the computer High-definition image quality HD Disc typeHigh-definition image quality HD Avchd recording disc Standard definition image quality STD Creates a disc with high-definition image quality HD Selecting the disc creation method Creating Blu-ray Discs Creating a disc with a device other than a computerBlu-ray recorder HDD recorder, etc Precautions On the functions available with the product On image data compatibilityOn the monitor and lens Charging method of the internal rechargeable battery On the internal rechargeable battery Charging the battery pack Effective use of the battery packCharging time Full charge Remaining battery indicator How to store the battery packOn battery life Memory card Charging the battery packMemory card Memory Stick PRO Duo mediaPage Cleaning the lens and flash On cleaningCleaning the lens Cleaning the flash Cleaning the camera body Cleaning the image sensorCleaning the product surface Cleaning the monitor Number of still images Recordable time of movies Page On TV color systems Plug adaptor LA-EA1 Mount Adaptor Mount Adaptor LA-EA2 Mount Adaptor Available focus areaAvailable focus area Wide LA-EA4 Mount Adaptor LA-EA3 Mount Adaptor License Avchd format On GNU GPL/LGPL applied software Trademarks Troubleshooting You cannot insert the battery pack into the product Power turns off suddenlyYou cannot turn on the product Remaining battery level indicator shows an incorrect level You cannot record images Battery pack is not chargedRecording takes a long time Image is out of focus Flash does not work Recording date and time are not displayed on the screenDate and time are recorded incorrectly Aperture value and/or shutter speed flashes Image colors are not correctEyes of the subject come out red Dots appear and remain on the screen You cannot shoot images continuouslyCorners of the picture are too dark LCD screen darkens after a short period of time passed Image is blurredFlash takes too long to recharge Images cannot be played back Image cannot be deleted Date and time are not displayedImage was deleted by mistake Dpof mark cannot be put Send to Computer is canceled halfway You cannot find the wireless access point to be connectedWPS Push does not work You cannot send movies to a smartphone You cannot use One-Touch connection NFC You cannot import images Computer does not recognize this product You cannot print images Formatted the memory card by mistakeColor of the image is strange Images are printed with both edges cut off Clock Set screen appears when you turn on Product becomes warm when you use it for a long timeYou cannot print images with the date Lens gets fogged Product Product does not work properlyAppears on the screen Set Area/Date/Time Memory Card ErrorUnable to use memory card. Format? Unable to read memory card. Reinsert memory card System Error Camera Error. Turn power off then on Image DataBase File errorUnable to print Internal temp. high. Allow it to cool Situations this product has difficulty handling