Dots appear and remain on the screen | Sony ILCE-5000 manual

Shoot the subject at a distance closer than the flash range using the flash. Light the room and shoot the subject.

Troubleshooting

Troubleshooting

Shooting still images/movies

Dots appear and remain on the screen.

This is not a malfunction. These dots are not recorded.

Troubleshooting

Troubleshooting

Shooting still images/movies

You cannot shoot images continuously.

The memory card is full. Delete unnecessary images. The battery level is low. Insert a charged battery pack.

Troubleshooting

Troubleshooting

Shooting still images/movies

The image is whitish (Flare)./Blurring of light appears on the image (Ghosting).

The picture was taken under backlit conditions, and excessive light has entered the lens. Attach a lens hood.

Troubleshooting

Troubleshooting

Shooting still images/movies

The corners of the picture are too dark.

If any filter or hood is used, take it off and try shooting again. Depending on the thickness of the filter and improper attachment of the hood, the filter or the hood may partially appear in the image. The optical properties of some lenses may cause the periphery of the image to appear too dark (insufficient light). You may compensate for this phenomenon with [Shading

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Sony ILCE-5000 manual Dots appear and remain on the screen, You cannot shoot images continuously

Contents

Confirming the operation method How to UseBefore Use Using shooting functions Shooting Selecting still image size/image quality Selecting a screen display modeAdjusting the focus Taking pictures of yourself by monitoring the screen Adjusting the exposureSelecting a drive mode Continuous shooting/Self-timer Selecting the ISO sensitivity Setting the other functions of this product Adjusting color tonesSelecting an effect mode Recording movies Deleting images ViewingViewing still images Playing back movies Setup menu Changing settingsUsing viewing functions Printing Controlling this product using a Smartphone Using Wi-Fi functionsConnecting this product and a Smartphone Transferring images to a Smartphone Adding applications to the product Precautions/This product Viewing on computers Other information Cleaning this productUsing this product abroad Trademarks Troubleshooting TroubleshootingIf you have problems If you have problems Computers Wi-FiViewing images Memory cards Situations this product has difficulty handling Identifying partsMessages When the lens is removed Page Page How to Use Before Use Names of parts P* a S M List of shooting mode icons List of viewing mode iconsList of icons on the screen 100 20M / 17M / 10M / 8.4M / 5.0M / 4.2M 7500K A5 G5 100-0003±0.0 REC ±0 ±0 ±0Lock-on AF 250 2014-1-1 1037AM Using the shoulder strapISO400 About the shooting advice About the In-Camera Guide Using the control wheel Using Menu itemsPage Focus indicator Shooting still images Shooting movies Available functions List of shooting modesIntelligent Auto Superior Auto Scene Recognition About Scene RecognitionAdvantages of automatic shooting Image processing Program Auto Program Shift Sweep Panorama Hint Scene Selection Menu item details Night Portrait Night SceneHand-held Twilight Anti Motion Blur Shutter Priority Aperture Priority Manual Exposure Bulb Movie Optical zoom range Zoom features available with this productZoom Zoom Setting About zoom scale Using flashWhen Aspect Ratio is Autoflash default setting Flash ModeWhen you do not use the flash Flash Off Slow Sync Switching the screen display ShootingFlash Comp Rear SyncPage Disp Button Image Size still image Quality still image Default settingAspect Ratio still image 169 Standard Fine default settingPanorama Size Standard 3872×2160 Focus Mode Panorama Direction Focus Area Focus-lock Manual Focus Direct manual focus DMF MF Assist still image Focus Magnif. Time Sec default settingFocus Magnifier Sec Peaking Level Peaking Color Yellow Lock-on AFLock-on AF On Off On default setting Pre-AF still image AF Micro Adj Auto default settingAF Illuminator still image AF On Measuring the exact distance to the subject Exposure Comp AE lock Metering ModeMulti default setting Spot AEL w/ shutter still image Zebra Exposure Set. Guide Drive Mode Cont. Shooting Spd Priority Self-timer 10 Sec default setting Self-timerSelf-timerCont Self-timer 2 Sec Cont. Bracket Single Bracket DRO Bracket White Balance Bracket Lo default settingWB bracket White Balance Bracket Hi DRO Bracket Hi Self-portrait/ -timerDRO Bracket Lo default setting Range Opt. DRO ISO Auto default settingRange Optimizer Auto default setting Range Optimizer Lv1 ― D-Range Optimizer Lv5 Auto HDR Exposure Diff. Auto default settingAuto HDR Auto HDR Exposure Diff .0EV ― Auto HDR Exposure Diff .0EV White Balance Capturing a basic white color in Custom Setup mode Picture Effect Miniature HDR PaintingRich-tone Mono Watercolor Creative Style To set Contrast, Saturation and Sharpness File Format movie When File Format is set to MP4 Record Setting movieWhen File Format is set to Avchd Menu items details File Format MP4 1440×1080 12M default setting Audio Recording Wind Noise Reduct Auto Slow Shut. movie Movie Mode Only Custom Key SettingsAlways default setting Movie Button Function of the left button Function of the ? buttonFunction of the center button Photo Creativity Function of the right buttonFunction of the down button Smile/Face Detect On Regist. Faces Face Detection frameTips for capturing smiles more effectively Smile Shutter Soft Skin Effect still image Face Registration New Registration Red Eye Reduction Face Registration Order ExchangingFace Registration Delete Auto Obj. Framing still image SteadyShot High ISO NR still image Color Space still image Normal default settingSRGB default setting Grid Line Rule of 3rds Grid 10 Sec/5 Sec/2 Sec default settingAuto Review Square Grid Live View Display Setting Effect on default settingSetting Effect OFF Release w/o Lens Auto Img. Extract EnableDisable default setting Distortion Comp Shading CompChro. Aber. Comp Auto Playing back imagesPlayback zoom To return to single-image playback Images default setting/30 ImagesImage Index Displaying a desired image quickly Deleting multiple selected images Switching the screen display during playbackDeleting a displayed image Multiple Img Playing back moviesAvailable operations during movie playback All in this Folder Playing back panoramic images Specify Printing View Mode To quit the slideshow in the middle of playback Display RotationSlide Show Rotate Protect 4K Still Image PB Cancel All in this FolderCancel All with this date Viewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Monitor Brightness Sunny Weather Upload SettingsEye-Fi Volume SettingsAudio signals Adjusting the volume during playback Communication status screen display Pwr Save Start Time Tile MenuDelete confirm Delete first Demo Mode PAL/NTSC Selector 1080i Hdmi Resolution1080p USB Connection Mass Storage PC Remote USB LUN SettingLanguage Single Format Date/Time SetupArea Setting File Number Series default settingReset Select REC Folder Folder Name Standard Form default settingNew Folder Date Form Version Recover Image DBDisplay Media Info Certification Logo Overseas model only PlayMemories Mobile Setting ResetCamera Settings Reset Initialize Connecting an Android smartphone to this product Connecting the product to an iPhone or iPadPage Calling up an application using One-touchNFC Smart Remote Embedded One-touch connection with an NFC-enabled Android Smartphone NFC One-touch remote About NFC Select on Smartphone Send to SmartphoneSelect on This Device Page Send to Computer About NFC View on TV WPS Push Airplane ModeSlideshow settings Access Point Set How to use the keyboard For example If you want to enter abd Disp MAC Address Other setting itemsEdit Device Name PlayMemories Camera Apps SSID/PW ResetReset Network Set Downloading applications Opening a service accountRecommended computer environment Launching the downloaded application Changing the order of applications Uninstalling applicationsHow to launch the applications faster PlayMemories Home Installing PlayMemories Home Software for Mac computers Installing Image Data ConverterWireless Auto Import Image Data Converter Remote Camera Control Accessing Image Data Converter GuideInstalling Remote Camera Control Windows Windows Mac Accessing Remote Camera Control Help GuideConnecting the product to a computer Disconnecting the product from the computer Importing images to the computer High-definition image quality HD Avchd recording disc Disc typeHigh-definition image quality HD Standard definition image quality STD Selecting the disc creation method Creates a disc with high-definition image quality HD Blu-ray recorder Creating a disc with a device other than a computerCreating Blu-ray Discs HDD recorder, etc Precautions On the monitor and lens On the functions available with the productOn image data compatibility On the internal rechargeable battery Charging method of the internal rechargeable battery Charging time Full charge Charging the battery packEffective use of the battery pack On battery life Remaining battery indicatorHow to store the battery pack Memory card Charging the battery packMemory card Memory Stick PRO Duo mediaPage Cleaning the lens On cleaningCleaning the lens and flash Cleaning the flash Cleaning the product surface Cleaning the image sensorCleaning the camera body Cleaning the monitor Number of still images Recordable time of movies Page Plug adaptor On TV color systems Mount Adaptor LA-EA1 Mount Adaptor Available focus area Wide LA-EA2 Mount AdaptorAvailable focus area LA-EA3 Mount Adaptor LA-EA4 Mount Adaptor Avchd format License Trademarks On GNU GPL/LGPL applied software Troubleshooting You cannot turn on the product You cannot insert the battery pack into the productPower turns off suddenly Remaining battery level indicator shows an incorrect level Recording takes a long time Battery pack is not chargedYou cannot record images Image is out of focus Date and time are recorded incorrectly Flash does not workRecording date and time are not displayed on the screen Eyes of the subject come out red Aperture value and/or shutter speed flashesImage colors are not correct Corners of the picture are too dark Dots appear and remain on the screenYou cannot shoot images continuously Flash takes too long to recharge Image is blurredLCD screen darkens after a short period of time passed Images cannot be played back Image was deleted by mistake Date and time are not displayedImage cannot be deleted Dpof mark cannot be put WPS Push does not work You cannot find the wireless access point to be connectedSend to Computer is canceled halfway You cannot send movies to a smartphone You cannot use One-Touch connection NFC Computer does not recognize this product You cannot import images Color of the image is strange Formatted the memory card by mistakeYou cannot print images Images are printed with both edges cut off You cannot print images with the date Product becomes warm when you use it for a long timeClock Set screen appears when you turn on Lens gets fogged Appears on the screen ProductProduct does not work properly Unable to use memory card. Format? Memory Card ErrorSet Area/Date/Time Unable to read memory card. Reinsert memory card Unable to print Image DataBase File errorSystem Error Camera Error. Turn power off then on Internal temp. high. Allow it to cool Situations this product has difficulty handling