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When you print images at a shop, ask the shop whether they can print the images without cutting off both edges.
Troubleshooting
Troubleshooting
Printing
You cannot print images with the date.
If you want to print images with the date, use [Print Setting] under [Specify Printing].
You can print images with the date superimposed if the printer or the software can recognize Exif information. For compatibility with Exif information, consult the manufacturer of the printer or the software.
Using PlayMemories Home, you can print images with the date without recording the date. When you print images at a shop, images can be printed with the date if you ask them to do so.
Troubleshooting Troubleshooting
The lens gets fogged.
Others
Moisture condensation has occurred. Turn off the product and leave it for about an hour before using it.
Troubleshooting
Troubleshooting
Others
The product becomes warm when you use it for a long time.
This is not a malfunction. Turn off the product and do not use it for a while.
Troubleshooting
Troubleshooting
Others