When you print images at a shop, ask the shop whether they can print the images without cutting off both edges.

Troubleshooting

Troubleshooting

Printing

You cannot print images with the date.

If you want to print images with the date, use [Print Setting] under [Specify Printing].

You can print images with the date superimposed if the printer or the software can recognize Exif information. For compatibility with Exif information, consult the manufacturer of the printer or the software.

Using PlayMemories Home, you can print images with the date without recording the date. When you print images at a shop, images can be printed with the date if you ask them to do so.

Troubleshooting Troubleshooting

The lens gets fogged.

Others

Moisture condensation has occurred. Turn off the product and leave it for about an hour before using it.

Troubleshooting

Troubleshooting

Others

The product becomes warm when you use it for a long time.

This is not a malfunction. Turn off the product and do not use it for a while.

Troubleshooting

Troubleshooting

Others

The Clock Set screen appears when you turn on the

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Sony ILCE-5000 manual You cannot print images with the date, Lens gets fogged, Clock Set screen appears when you turn on