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Sony ILCE-5000 manual Product does not work properly, Appears on the screen

Models: ILCE-5000

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product.

Set the date and time again.

The internal rechargeable backup battery has discharged. Insert a charged battery, and set aside for 24 hours or more with the power left off.

Troubleshooting

Troubleshooting

Others

The number of recordable images does not decrease, or decreases two images at a time.

This is because the compression rate and the image size after compression change depending on the image when you shoot a JPEG image.

Troubleshooting

Troubleshooting

Others

The product does not work properly.

Turn off the product. Remove the battery pack and insert it again. If the product is hot, remove the battery pack, and allow it to cool down before trying this corrective procedure. If an AC-PW20 AC Adaptor (sold separately) is used, disconnect the power cord. Connect the power cord and turn on the product again. If the product repeats the same error often or still does not work after trying these solutions, consult your Sony dealer or local authorized Sony service facility.

Troubleshooting

Troubleshooting

Others

“--E-” appears on the screen.

Remove the memory card, and insert it again. If the problem persists even after performing this procedure, format the memory card.

Image 178

Sony ILCE-5000 manual Product does not work properly, Appears on the screen

Contents

Before Use How to UseConfirming the operation method Using shooting functions ShootingAdjusting the focus Selecting a screen display modeSelecting still image size/image quality Taking pictures of yourself by monitoring the screen Adjusting the exposureSelecting a drive mode Continuous shooting/Self-timer Selecting the ISO sensitivitySetting the other functions of this product Adjusting color tonesSelecting an effect mode Recording moviesDeleting images ViewingViewing still images Playing back moviesSetup menu Changing settingsUsing viewing functions PrintingControlling this product using a Smartphone Using Wi-Fi functionsConnecting this product and a Smartphone Transferring images to a SmartphoneAdding applications to the product Precautions/This product Viewing on computersOther information Cleaning this productUsing this product abroad TrademarksTroubleshooting TroubleshootingIf you have problems If you have problemsComputers Wi-FiViewing images Memory cardsMessages Identifying partsSituations this product has difficulty handling When the lens is removed Page Page How to Use Before Use Names of parts P* a S M List of shooting mode icons List of viewing mode iconsList of icons on the screen 10020M / 17M / 10M / 8.4M / 5.0M / 4.2M ±0.0 100-00037500K A5 G5 REC ±0 ±0 ±0Lock-on AF 250ISO400 Using the shoulder strap2014-1-1 1037AM About the shooting advice About the In-Camera GuideUsing the control wheel Using Menu itemsPage Focus indicator Shooting still imagesShooting movies Intelligent Auto List of shooting modesAvailable functions Superior Auto Scene Recognition About Scene RecognitionAdvantages of automatic shooting Image processingProgram Auto Program ShiftSweep Panorama Hint Scene Selection Menu item detailsNight Portrait Night SceneHand-held Twilight Anti Motion BlurShutter Priority Aperture Priority Manual ExposureBulb Movie Zoom Zoom features available with this productOptical zoom range Zoom Setting When Aspect Ratio is Using flashAbout zoom scale Autoflash default setting Flash ModeWhen you do not use the flash Flash OffSlow Sync Switching the screen display ShootingFlash Comp Rear SyncPage Disp Button Image Size still imageQuality still image Default settingAspect Ratio still image 169Standard Fine default settingPanorama Size Standard 3872×2160Focus Mode Panorama DirectionFocus Area Focus-lockManual Focus Direct manual focus DMFMF Assist still image Focus Magnif. Time Sec default settingFocus Magnifier SecPeaking Level Peaking ColorYellow Lock-on AFLock-on AF On OffOn default setting Pre-AF still imageAF Illuminator still image Auto default settingAF Micro Adj AF On Measuring the exact distance to the subjectExposure Comp AE lock Metering ModeMulti default setting SpotAEL w/ shutter still image Zebra Exposure Set. GuideDrive Mode Cont. ShootingSpd Priority Self-timer 10 Sec default setting Self-timerSelf-timerCont Self-timer 2 SecCont. Bracket Single Bracket DRO Bracket White Balance Bracket Lo default settingWB bracket White Balance Bracket HiDRO Bracket Lo default setting Self-portrait/ -timerDRO Bracket Hi Range Optimizer Auto default setting ISO Auto default settingRange Opt. DRO Range Optimizer Lv1 ― D-Range Optimizer Lv5 Auto HDR Exposure Diff. Auto default settingAuto HDR Auto HDR Exposure Diff .0EV ― Auto HDR Exposure Diff .0EVWhite Balance Capturing a basic white color in Custom Setup mode Picture Effect Miniature HDR PaintingRich-tone Mono WatercolorCreative Style To set Contrast, Saturation and SharpnessFile Format movie When File Format is set to MP4 Record Setting movieWhen File Format is set to Avchd Menu items detailsFile Format MP4 1440×1080 12M default setting Audio RecordingWind Noise Reduct Auto Slow Shut. movieMovie Mode Only Custom Key SettingsAlways default setting Movie ButtonFunction of the center button Function of the ? buttonFunction of the left button Function of the down button Function of the right buttonPhoto Creativity Smile/Face Detect On Regist. Faces Face Detection frameTips for capturing smiles more effectively Smile ShutterSoft Skin Effect still image Face Registration New RegistrationFace Registration Delete Face Registration Order ExchangingRed Eye Reduction Auto Obj. Framing still image SteadyShot High ISO NR still imageColor Space still image Normal default settingSRGB default setting Grid LineRule of 3rds Grid 10 Sec/5 Sec/2 Sec default settingAuto Review Square GridLive View Display Setting Effect on default settingSetting Effect OFF Release w/o LensDisable default setting EnableAuto Img. Extract Chro. Aber. Comp Shading CompDistortion Comp Playback zoom Playing back imagesAuto To return to single-image playback Images default setting/30 ImagesImage Index Displaying a desired image quicklyDeleting a displayed image Switching the screen display during playbackDeleting multiple selected images Multiple Img Playing back moviesAvailable operations during movie playback All in this FolderPlaying back panoramic images Specify PrintingView Mode Slide Show Display RotationTo quit the slideshow in the middle of playback Rotate ProtectCancel All with this date Cancel All in this Folder4K Still Image PB Viewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Monitor Brightness Sunny WeatherUpload SettingsEye-Fi Volume SettingsAudio signals Adjusting the volume during playbackCommunication status screen display Pwr Save Start Time Tile MenuDelete confirm Delete firstDemo Mode PAL/NTSC Selector1080p Hdmi Resolution1080i USB Connection Mass StoragePC Remote USB LUN SettingLanguage SingleArea Setting Date/Time SetupFormat File Number Series default settingReset Select REC FolderFolder Name Standard Form default settingNew Folder Date FormVersion Recover Image DBDisplay Media Info Certification Logo Overseas model onlyPlayMemories Mobile Setting ResetCamera Settings Reset InitializeConnecting an Android smartphone to this product Connecting the product to an iPhone or iPadPage Calling up an application using One-touchNFC Smart Remote EmbeddedOne-touch connection with an NFC-enabled Android Smartphone NFC One-touch remote About NFCSelect on This Device Send to SmartphoneSelect on Smartphone Page Send to Computer About NFCView on TV Slideshow settings Airplane ModeWPS Push Access Point Set How to use the keyboard For example If you want to enter abdEdit Device Name Other setting itemsDisp MAC Address Reset Network Set SSID/PW ResetPlayMemories Camera Apps Recommended computer environment Opening a service accountDownloading applications Launching the downloaded application How to launch the applications faster Uninstalling applicationsChanging the order of applications PlayMemories Home Installing PlayMemories Home Software for Mac computers Installing Image Data ConverterWireless Auto Import Image Data ConverterRemote Camera Control Accessing Image Data Converter GuideInstalling Remote Camera Control WindowsConnecting the product to a computer Accessing Remote Camera Control Help GuideWindows Mac Disconnecting the product from the computer Importing images to the computerHigh-definition image quality HD Avchd recording disc Disc typeHigh-definition image quality HD Standard definition image quality STDSelecting the disc creation method Creates a disc with high-definition image quality HDBlu-ray recorder Creating a disc with a device other than a computerCreating Blu-ray Discs HDD recorder, etcPrecautions On image data compatibility On the functions available with the productOn the monitor and lens On the internal rechargeable battery Charging method of the internal rechargeable batteryEffective use of the battery pack Charging the battery packCharging time Full charge How to store the battery pack Remaining battery indicatorOn battery life Memory card Charging the battery packMemory card Memory Stick PRO Duo mediaPage Cleaning the lens On cleaningCleaning the lens and flash Cleaning the flashCleaning the product surface Cleaning the image sensorCleaning the camera body Cleaning the monitorNumber of still images Recordable time of movies Page Plug adaptor On TV color systemsMount Adaptor LA-EA1 Mount AdaptorAvailable focus area LA-EA2 Mount AdaptorAvailable focus area Wide LA-EA3 Mount Adaptor LA-EA4 Mount AdaptorAvchd format LicenseTrademarks On GNU GPL/LGPL applied softwareTroubleshooting Power turns off suddenly You cannot insert the battery pack into the productYou cannot turn on the product Remaining battery level indicator shows an incorrect level Recording takes a long time Battery pack is not chargedYou cannot record images Image is out of focusRecording date and time are not displayed on the screen Flash does not workDate and time are recorded incorrectly Image colors are not correct Aperture value and/or shutter speed flashesEyes of the subject come out red You cannot shoot images continuously Dots appear and remain on the screenCorners of the picture are too dark Flash takes too long to recharge Image is blurredLCD screen darkens after a short period of time passed Images cannot be played backImage was deleted by mistake Date and time are not displayedImage cannot be deleted Dpof mark cannot be putWPS Push does not work You cannot find the wireless access point to be connectedSend to Computer is canceled halfway You cannot send movies to a smartphoneYou cannot use One-Touch connection NFC Computer does not recognize this product You cannot import imagesColor of the image is strange Formatted the memory card by mistakeYou cannot print images Images are printed with both edges cut offYou cannot print images with the date Product becomes warm when you use it for a long timeClock Set screen appears when you turn on Lens gets foggedProduct does not work properly ProductAppears on the screen Unable to use memory card. Format? Memory Card ErrorSet Area/Date/Time Unable to read memory card. Reinsert memory cardUnable to print Image DataBase File errorSystem Error Camera Error. Turn power off then on Internal temp. high. Allow it to coolSituations this product has difficulty handling