Product does not work properly | Sony ILCE-5000 specs

product.

Set the date and time again.

The internal rechargeable backup battery has discharged. Insert a charged battery, and set aside for 24 hours or more with the power left off.

Troubleshooting

Troubleshooting

Others

The number of recordable images does not decrease, or decreases two images at a time.

This is because the compression rate and the image size after compression change depending on the image when you shoot a JPEG image.

Troubleshooting

Troubleshooting

Others

The product does not work properly.

Turn off the product. Remove the battery pack and insert it again. If the product is hot, remove the battery pack, and allow it to cool down before trying this corrective procedure. If an AC-PW20 AC Adaptor (sold separately) is used, disconnect the power cord. Connect the power cord and turn on the product again. If the product repeats the same error often or still does not work after trying these solutions, consult your Sony dealer or local authorized Sony service facility.

Troubleshooting

Troubleshooting

Others

“--E-” appears on the screen.

Remove the memory card, and insert it again. If the problem persists even after performing this procedure, format the memory card.

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Sony ILCE-5000 manual Product does not work properly, Appears on the screen

Contents

Before Use How to UseConfirming the operation method Using shooting functions Shooting Adjusting the focus Selecting a screen display modeSelecting still image size/image quality Taking pictures of yourself by monitoring the screen Adjusting the exposureSelecting a drive mode Continuous shooting/Self-timer Selecting the ISO sensitivity Setting the other functions of this product Adjusting color tonesSelecting an effect mode Recording movies Deleting images ViewingViewing still images Playing back movies Setup menu Changing settingsUsing viewing functions Printing Controlling this product using a Smartphone Using Wi-Fi functionsConnecting this product and a Smartphone Transferring images to a Smartphone Adding applications to the product Precautions/This product Viewing on computers Other information Cleaning this productUsing this product abroad Trademarks Troubleshooting TroubleshootingIf you have problems If you have problems Computers Wi-FiViewing images Memory cards Messages Identifying partsSituations this product has difficulty handling When the lens is removed Page Page How to Use Before Use Names of parts P* a S M List of shooting mode icons List of viewing mode iconsList of icons on the screen 100 20M / 17M / 10M / 8.4M / 5.0M / 4.2M ±0.0 100-00037500K A5 G5 REC ±0 ±0 ±0Lock-on AF 250 ISO400 Using the shoulder strap2014-1-1 1037AM About the shooting advice About the In-Camera Guide Using the control wheel Using Menu itemsPage Focus indicator Shooting still images Shooting movies Intelligent Auto List of shooting modesAvailable functions Superior Auto Scene Recognition About Scene RecognitionAdvantages of automatic shooting Image processing Program Auto Program Shift Sweep Panorama Hint Scene Selection Menu item details Night Portrait Night SceneHand-held Twilight Anti Motion Blur Shutter Priority Aperture Priority Manual Exposure Bulb Movie Zoom Zoom features available with this productOptical zoom range Zoom Setting When Aspect Ratio is Using flashAbout zoom scale Autoflash default setting Flash ModeWhen you do not use the flash Flash Off Slow Sync Switching the screen display ShootingFlash Comp Rear SyncPage Disp Button Image Size still image Quality still image Default settingAspect Ratio still image 169 Standard Fine default settingPanorama Size Standard 3872×2160 Focus Mode Panorama Direction Focus Area Focus-lock Manual Focus Direct manual focus DMF MF Assist still image Focus Magnif. Time Sec default settingFocus Magnifier Sec Peaking Level Peaking Color Yellow Lock-on AFLock-on AF On Off On default setting Pre-AF still image AF Illuminator still image Auto default settingAF Micro Adj AF On Measuring the exact distance to the subject Exposure Comp AE lock Metering ModeMulti default setting Spot AEL w/ shutter still image Zebra Exposure Set. Guide Drive Mode Cont. Shooting Spd Priority Self-timer 10 Sec default setting Self-timerSelf-timerCont Self-timer 2 Sec Cont. Bracket Single Bracket DRO Bracket White Balance Bracket Lo default settingWB bracket White Balance Bracket Hi DRO Bracket Lo default setting Self-portrait/ -timerDRO Bracket Hi Range Optimizer Auto default setting ISO Auto default settingRange Opt. DRO Range Optimizer Lv1 ― D-Range Optimizer Lv5 Auto HDR Exposure Diff. Auto default settingAuto HDR Auto HDR Exposure Diff .0EV ― Auto HDR Exposure Diff .0EV White Balance Capturing a basic white color in Custom Setup mode Picture Effect Miniature HDR PaintingRich-tone Mono Watercolor Creative Style To set Contrast, Saturation and Sharpness File Format movie When File Format is set to MP4 Record Setting movieWhen File Format is set to Avchd Menu items details File Format MP4 1440×1080 12M default setting Audio Recording Wind Noise Reduct Auto Slow Shut. movie Movie Mode Only Custom Key SettingsAlways default setting Movie Button Function of the center button Function of the ? buttonFunction of the left button Function of the down button Function of the right buttonPhoto Creativity Smile/Face Detect On Regist. Faces Face Detection frameTips for capturing smiles more effectively Smile Shutter Soft Skin Effect still image Face Registration New Registration Face Registration Delete Face Registration Order ExchangingRed Eye Reduction Auto Obj. Framing still image SteadyShot High ISO NR still image Color Space still image Normal default settingSRGB default setting Grid Line Rule of 3rds Grid 10 Sec/5 Sec/2 Sec default settingAuto Review Square Grid Live View Display Setting Effect on default settingSetting Effect OFF Release w/o Lens Disable default setting EnableAuto Img. Extract Chro. Aber. Comp Shading CompDistortion Comp Playback zoom Playing back imagesAuto To return to single-image playback Images default setting/30 ImagesImage Index Displaying a desired image quickly Deleting a displayed image Switching the screen display during playbackDeleting multiple selected images Multiple Img Playing back moviesAvailable operations during movie playback All in this Folder Playing back panoramic images Specify Printing View Mode Slide Show Display RotationTo quit the slideshow in the middle of playback Rotate Protect Cancel All with this date Cancel All in this Folder4K Still Image PB Viewing images on an HD TV Viewing images on a Bravia Sync-compatible TV Monitor Brightness Sunny Weather Upload SettingsEye-Fi Volume SettingsAudio signals Adjusting the volume during playback Communication status screen display Pwr Save Start Time Tile MenuDelete confirm Delete first Demo Mode PAL/NTSC Selector 1080p Hdmi Resolution1080i USB Connection Mass Storage PC Remote USB LUN SettingLanguage Single Area Setting Date/Time SetupFormat File Number Series default settingReset Select REC Folder Folder Name Standard Form default settingNew Folder Date Form Version Recover Image DBDisplay Media Info Certification Logo Overseas model only PlayMemories Mobile Setting ResetCamera Settings Reset Initialize Connecting an Android smartphone to this product Connecting the product to an iPhone or iPadPage Calling up an application using One-touchNFC Smart Remote Embedded One-touch connection with an NFC-enabled Android Smartphone NFC One-touch remote About NFC Select on This Device Send to SmartphoneSelect on Smartphone Page Send to Computer About NFC View on TV Slideshow settings Airplane ModeWPS Push Access Point Set How to use the keyboard For example If you want to enter abd Edit Device Name Other setting itemsDisp MAC Address Reset Network Set SSID/PW ResetPlayMemories Camera Apps Recommended computer environment Opening a service accountDownloading applications Launching the downloaded application How to launch the applications faster Uninstalling applicationsChanging the order of applications PlayMemories Home Installing PlayMemories Home Software for Mac computers Installing Image Data ConverterWireless Auto Import Image Data Converter Remote Camera Control Accessing Image Data Converter GuideInstalling Remote Camera Control Windows Connecting the product to a computer Accessing Remote Camera Control Help GuideWindows Mac Disconnecting the product from the computer Importing images to the computer High-definition image quality HD Avchd recording disc Disc typeHigh-definition image quality HD Standard definition image quality STD Selecting the disc creation method Creates a disc with high-definition image quality HD Blu-ray recorder Creating a disc with a device other than a computerCreating Blu-ray Discs HDD recorder, etc Precautions On image data compatibility On the functions available with the productOn the monitor and lens On the internal rechargeable battery Charging method of the internal rechargeable battery Effective use of the battery pack Charging the battery packCharging time Full charge How to store the battery pack Remaining battery indicatorOn battery life Memory card Charging the battery packMemory card Memory Stick PRO Duo mediaPage Cleaning the lens On cleaningCleaning the lens and flash Cleaning the flash Cleaning the product surface Cleaning the image sensorCleaning the camera body Cleaning the monitor Number of still images Recordable time of movies Page Plug adaptor On TV color systems Mount Adaptor LA-EA1 Mount Adaptor Available focus area LA-EA2 Mount AdaptorAvailable focus area Wide LA-EA3 Mount Adaptor LA-EA4 Mount Adaptor Avchd format License Trademarks On GNU GPL/LGPL applied software Troubleshooting Power turns off suddenly You cannot insert the battery pack into the productYou cannot turn on the product Remaining battery level indicator shows an incorrect level Recording takes a long time Battery pack is not chargedYou cannot record images Image is out of focus Recording date and time are not displayed on the screen Flash does not workDate and time are recorded incorrectly Image colors are not correct Aperture value and/or shutter speed flashesEyes of the subject come out red You cannot shoot images continuously Dots appear and remain on the screenCorners of the picture are too dark Flash takes too long to recharge Image is blurredLCD screen darkens after a short period of time passed Images cannot be played back Image was deleted by mistake Date and time are not displayedImage cannot be deleted Dpof mark cannot be put WPS Push does not work You cannot find the wireless access point to be connectedSend to Computer is canceled halfway You cannot send movies to a smartphone You cannot use One-Touch connection NFC Computer does not recognize this product You cannot import images Color of the image is strange Formatted the memory card by mistakeYou cannot print images Images are printed with both edges cut off You cannot print images with the date Product becomes warm when you use it for a long timeClock Set screen appears when you turn on Lens gets fogged Product does not work properly ProductAppears on the screen Unable to use memory card. Format? Memory Card ErrorSet Area/Date/Time Unable to read memory card. Reinsert memory card Unable to print Image DataBase File errorSystem Error Camera Error. Turn power off then on Internal temp. high. Allow it to cool Situations this product has difficulty handling