Sony ILCE-5000 manual Remaining battery level indicator shows an incorrect level

Models: ILCE-5000

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Depending on the product and battery pack temperature, the product may turn off automatically to protect itself. In this case, a message is displayed on the product screen before the product turns off.

Troubleshooting

Troubleshooting

Battery pack and power

The remaining battery level indicator shows an incorrect level.

This phenomenon occurs when you use the product in an extremely hot or cold location. Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one.

Troubleshooting

Troubleshooting

Battery pack and power

The charge lamp on the product flashes when charging the battery pack.

This phenomenon occurs when you charge the battery pack in an extremely hot or cold location. The optimum temperature for charging the battery pack is between 10 °C and 30 °C (50 °F and 86 °F).

Troubleshooting

Troubleshooting

Battery pack and power

The battery pack has not been charged even if the charge lamp on the product has turned off.

Make sure that the battery is NP-FW50.

Batteries which have not been used for more than a year may have deteriorated.

Troubleshooting

Troubleshooting

Battery pack and power

Page 166
Image 166
Sony ILCE-5000 manual Remaining battery level indicator shows an incorrect level