![](/images/new-backgrounds/1140108/140108331x1.webp)
Depending on the product and battery pack temperature, the product may turn off automatically to protect itself. In this case, a message is displayed on the product screen before the product turns off.
Troubleshooting
Troubleshooting
Battery pack and power
The remaining battery level indicator shows an incorrect level.
This phenomenon occurs when you use the product in an extremely hot or cold location. Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one.
Troubleshooting
Troubleshooting
Battery pack and power
The charge lamp on the product flashes when charging the battery pack.
This phenomenon occurs when you charge the battery pack in an extremely hot or cold location. The optimum temperature for charging the battery pack is between 10 °C and 30 °C (50 °F and 86 °F).
Troubleshooting
Troubleshooting
Battery pack and power
The battery pack has not been charged even if the charge lamp on the product has turned off.
Make sure that the battery is
Batteries which have not been used for more than a year may have deteriorated.
Troubleshooting
Troubleshooting
Battery pack and power