Dots appear and remain on the screen.

You cannot shoot images continuously.

The image is whitish (Flare)./Blurring of light appears on the image (Ghosting).

The corners of the picture are too dark.

The image is blurred.

The LCD screen darkens after a short period of time passed. The flash takes too long to recharge.

Viewing images

Images cannot be played back.

The date and time are not displayed.

The image cannot be deleted.

The image was deleted by mistake.

A DPOF mark cannot be put.

Wi-Fi

You cannot find the wireless access point to be connected.

[WPS Push] does not work.

[Send to Computer] is canceled halfway.

You cannot send movies to a smartphone.

[Smart Remote Embedded] or [Send to Smartphone] is canceled halfway.

The shooting screen for [Smart Remote Embedded] is not displayed smoothly./The connection between this product and the smartphone is disconnected.

You cannot use One-Touch connection (NFC).

Computers

The computer does not recognize this product.

You cannot import images.

The image and sound are interrupted by noise when viewing a movie on a computer. Images exported from a computer cannot be viewed on this product.

Memory cards

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Sony ILCE-5000 manual Viewing images, Wi-Fi, Computers, Memory cards