function will not work. Turn the product off and on again. If this icon does not disappear, consult your Sony dealer or local authorized Sony service facility.

The retractable lens with power zoom is retracted. Turn off the product and eject the battery pack, then reinsert the battery pack.

Unable to print.

You tried to mark RAW images with a DPOF mark.

Internal temp. high. Allow it to cool.

The product has become hot because you have been shooting continuously. Turn the power off. Cool the product and wait until the product is ready to shoot again.

You have been recording images for a long time, the product temperature has risen. Stop recording images until the product cools.

Recording is unavailable in this movie format.

Set [File Format] to [MP4].

The number of images exceeds that for which date management in a database file by the product is possible.

Unable to register to the database file. Import all the images to a computer and recover the memory card.

Image DataBase File error

There is something wrong in the Image Database File. Select [Setup] → [Recover Image DB].

System Error

Camera Error. Turn power off then on.

Remove the battery pack, and then re-insert it. If the message appears frequently, consult your Sony dealer or local authorized Sony service facility.

Unable to magnify.

Unable to rotate image.

Images recorded with other products may not be enlarged or rotated.

Troubleshooting

Situations this product has difficulty handling

Situations this product has

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Sony ILCE-5000 manual Unable to print, Internal temp. high. Allow it to cool, Recording is unavailable in this movie format