Zebra Technologies Z6Mplus manual LCD Error Conditions and Warnings, Ribbon OUT, Paper OUT

Troubleshooting

LCD Error Conditions and Warnings

LCD Error Conditions and Warnings

The LCD displays error condition messages and warnings if the printer detects a problem. The messages, along with their causes and solutions, are listed in Table 12.

Table 12 • Error Conditions and Warnings

Error Potential Problem Recommended Solution

RIBBON OUT	In thermal transfer mode, the
	ribbon is not loaded or loaded
	incorrectly.

Load the ribbon correctly. See Load the Ribbon on page 40.

In thermal transfer mode, the ribbon sensor is not sensing correctly loaded ribbon.

Perform the media and ribbon sensor calibration (see Media and Ribbon Sensor Calibration (Manual Calibration)

on page 63).

RIBBON	IN	In direct thermal mode, when	Remove the ribbon and set the printer to
		ribbon is not used:	direct thermal mode. See Selecting Print
			Method on page 59.
			Ensure that the printer driver or software
			settings are correctly set.
PAPER	OUT	The media is not loaded or	Reload the media. See Load Roll Media
		loaded incorrectly.	on page 25.
		The media sensor is not	Check the position of the reflective sensor.
		positioned properly.	See Position the Label Sensor on page 84.
		The printer is set for	Either load the correct media or set the
		non-continuous media, but	printer for the correct media type via the
		continuous media is loaded.	front panel.
			Ensure that the printer driver or software
			settings are correctly set.
			Calibrate the printer (see Media and Ribbon
			Sensor Calibration (Manual Calibration)
			on page 63).
		The incorrect media sensor is	Via the front panel, locate the SENSOR
		being used.	SELECT menu item (see Selecting Sensor
			on page 59) and manually select the correct
			sensing method.

88 Z4Mplus/Z6Mplus User Guide 13163L Rev. 3 5/20/2004