Zebra Technologies Z6Mplus manual Head Open, Head Under Temp, Cutter JAM

					Troubleshooting
					LCD Error Conditions and Warnings
		Table 12 • Error Conditions and Warnings (Continued)
Error			Potential Problem		Recommended Solution
HEAD	OPEN		The printhead is not fully closed.		Close the printhead.
			The ribbon is loaded incorrectly;		Correctly align the ribbon with the guide
			it is covering the head open		mark on the strip plate before closing the
			sensor.		printhead assembly. See Position the Label
					Sensor on page 84.
			Print method is incorrectly set.		Via the front panel, locate the PRINT
					METHOD menu item and select thermal
					transfer mode. See Selecting Print Method
					on page 59.
					Ensure that the printer driver and/or
					software settings are correctly set.
			The ribbon is loaded.		Remove the ribbon and set the printer to
					direct thermal mode. See Selecting Print
					Method on page 59.
					Ensure that the printer driver and/or
					software settings are correctly set.
HEAD	OVER TEMP			Caution • The printhead is hot and can cause severe burns.
				Allow the printhead to cool.
			The printhead is over		Allow the printer to cool. Printing
			temperature.		automatically resumes when the printhead
					elements cool to an acceptable operating
					temperature.

HEAD UNDER TEMP		Caution • An improperly connected printhead data or power
		cable can cause this error message. The printhead can still be
		hot enough to cause severe burns. Allow the printhead to cool.
	The printhead is under		Continue printing while the printhead
	temperature.		reaches the correct operating temperature.
			The environment may be too cold for proper
			printing. Relocate the printer to a warmer
			area.
CUTTER JAM		Caution • The cutter blade is sharp. Do not touch or rub the blade
		with your fingers.

Cutter blade is in the media path. Turn off the printer power and unplug the printer. Inspect the cutter module for debris and clean as needed following the cleaning instructions in Clean the Cutter Module on page 82.

13163L Rev. 3 5/20/2004 Z4Mplus/Z6Mplus User Guide 89