Warranty Information

Printhead

Warranty Period

Bar code label and receipt printer printheads

6 months

Plastic card printer printheads

12 months

To qualify for this warranty, the printhead must be returned to the factory or to an authorized service center. Customers are not required to purchase Genuine Zebra Supplies (media and/or ribbons) for warranty qualification.

However, if it is determined that the use of inappropriate or inferior supplies has caused any defect in the printhead for which a warranty claim is made, the user is responsible for Zebra’s labor and material charges required to repair the defect. The warranty becomes void if the printhead is physically worn or damaged; also if it is determined that failure to follow the preventive maintenance schedule listed in the User Guide has caused defect in the thermal printhead for which a warranty claim is made.

Related Hardware Items

Products are warranted to be free of defects in material and workmanship from the date of purchase according to this chart:

Product

Warranty Period

Accessories

1 month

Batteries

3 months

 

 

Cables

1 month

Chargers/Power Supplies

1 year

 

 

Hardware Keys

1 year

 

 

Keyboard Display Units

6 months

Parts

3 months

 

 

Pocket Eye®

1 year

Software

1 month

ZebraNet® Print Servers

3 years

Defective product must be returned to Zebra for evaluation. In the event of notification of defect within the warranty period, Zebra will replace the defective item provided there had not been damage resulting from user abuse, modification, improper installation or use, or damage in shipping or by accident or neglect.

Supplies Products

Supplies are warranted to be free from defect in material and workmanship for a period of six (6) months for media and twelve (12) months for ribbon from the date of shipment by Zebra. This is provided the user has complied with storage guidelines, handling, and usage of the supplies in Zebra printers.

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Z4Mplus/Z6Mplus User Guide

13163L Rev. 3 5/20/2004

Page 12
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Zebra Technologies Z6Mplus manual Related Hardware Items, Supplies Products