Printer control panel messages (continued)
Message | Description | Recommended action |
|
|
|
66.00.XX | A failure has occurred in an external | Make sure the cables from the |
SERVICE ERROR | paper handling output device. | external paper handling output |
alternates with |
| device are securely plugged |
CHECK CABLES |
| into the printer. Clear the error |
AND CYCLE POWER |
| by turning the printer off and |
| then on. | |
|
| |
|
|
|
68 NVRAM ERROR | One or more settings saved in the | Check printer settings to |
CHECK SETTINGS | determine which values have | |
alternates with | invalid. Some settings may have | changed. Clear the message |
PRESS GO TO | been reset to factory defaults. | by pressing GO. If the problem |
CONTINUE |
| persists, call HP Support. |
|
| |
|
|
|
68 NVRAM FULL | Indicates that a | Check printer settings to |
CHECK SETTINGS | device is full. Some settings may | determine which values have |
alternates with | have been reset to factory defaults. | changed. Clear the message |
PRESS GO TO |
| by pressing GO. If the problem |
CONTINUE |
| persists, call HP Support. |
|
| |
|
|
|
69.X | An error has occurred in X, where | Clear the error by turning the |
PRINTER ERROR | X is: | printer off and then on. If the |
alternates with | X Description | problem persists, call |
CYCLE POWER TO | 0 Duplex mechanism has failed | HP Support. |
CONTINUE | 1 Duplexer slide adjust has failed |
|
|
|
|
79.XXXX | The printer has detected an error. | Turn the printer off, and then |
PRINTER ERROR | The numbers (XXXX) indicate the | on. Try printing a job from a |
| specific type of error. | different software application. If |
|
| the job prints, go back to the |
|
| first application and try printing |
|
| a different file. If the message |
|
| appears with a specific |
|
| software application or print |
|
| job, contact the software |
|
| vendor for assistance. If the |
|
| message persists with different |
|
| software applications and print |
|
| jobs, record the numbers that |
|
| appear for XXXX, and call |
|
| HP Support. |
|
|
|
8X.YYYY | The EIO accessory card in slot X | Record the numbers that |
EIO ERROR | has encountered a critical error as | appear for YYYY, and call |
| specified by YYYY. | HP Support. |
|
|
|
EN
Chapter 8 169