HP Customer Care options worldwide | HP 4550 specs

HP Customer Care options worldwide

In addition to the phone numbers listed below, this guide contains worldwide sales and service addresses and phone numbers for countries/regions not listed here.

HP Customer Care Centers Worldwide

Customer Support and Product Repair Assistance for the U.S. and Canada:

Call 1-208-323-2551 Monday through Friday from 6 am to 6 pm (Mountain Time) free of charge during the warranty period. However, your standard long-distance phone charges still apply. Have your system nearby and your serial number ready when calling.

If you know your printer needs repair, call 1-800-243-9816 to locate your nearest HP-authorized service provider, or call 1-208-323-2551 for HP centralized service dispatch.

Post-warranty telephone assistance is available to answer your product questions. Call 1-900-555-1500 ($2.50* per minute, U.S. only) or call

1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 7 am to 6 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject to change.

European Customer Care Center Language and In-Country Options Available

Open Monday through Friday 8:30 to 18:00 CET

HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per-incident basis. When calling HP, have the following information ready: product number and serial number, date of purchase, and description of the problem.

English	Ireland:	(353) (0) (1)			662-5525	German	Germany	(49)	(0) (180) 525-8143
	U.K.:	(44) (0)	(171) 512-5202				Austria:	(43)	(0)	7114 201080
	International:	(44) (0)	(171) 512-5202			Norwegian	Norway:	(47)	22 11-6299
Dutch	Belgium:	(32) (0)	(2)	626-8806		Danish	Denmark:	(45)	39 29-4099
	Netherlands:	(31) (0)	(20)		606-8751	Finnish	Finland:	(358) (0)			203-47-288
French	France:	(33) (0)	(1)	43-62-3434		Swedish	Sweden:	(46)	(0)	(8)		619-2170
	Belgium:	(32) (0)	(2)	626-8807		Italian	Italy:	(39)	(0)	(2)		264-10350
	Switzerland:	(41) (0)	(84)		880-1111	Spanish	Spain:	(34)	(90)		232-1123
						Portuguese	Portugal:	(351) (0)			(1) 317-6333

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HP 4550 manual HP Customer Care options worldwide

Contents

Learn Page World Wide Web links Quick access to printer informationUser guide links User Guide Copyright and License Contents Common printing tasks Using color Printer Interfaces Contents Appendix a Dimm Installation Index Setting up the printer Where to look for more informationHP JetDirect Print Server Administrator’s Guide Accessory and Consumable Installation Guides Online User Guide Using the printerOnline Help Features of Acrobat Reader How to use this online user guideFinding topics in the online user guide Magnifying the page view Browsing with thumbnails Paging through a documentPrinting the document Overview HP Color LaserJet 4550 Series Printer Performance Printer features Optional storage Factors affecting printer performance Locating printer components Page Controlling print jobs Select printer settings using the printer control panel Enter printer commands directly into files Select printer settings remotely with the embeddedWeb server Modules. Extended data output EDO DIMMs are not supported Managing memory Printer software HP Resource Manager Additional drivers Printer driversOperating systema PCL 5c HP JetSend communications Other components and utilitiesPage Accessory Product Description Additional information Number Printer supplies and accessories HP LaserJet Printer Family Paper Specification Guide Using the printer control panel When to use the printer control panel 1Printer control panel Locating printer control panel features Using the printer online Help system Using printer control panel keys Indicator Off Flashing Interpreting control panel indicator lights Menu locking Control panel menusMenu map To print a menu map Interpreting the menu map Menu item Description Information menu Tray 1 MODE=CASSETTE Paper handling menu Menu item Values Description Printing menu Configuration menu Menu Calibration menu Resets menu Quick Copy Jobs menu Hard disk dependent menus EIO menu Private/Stored Jobs menu To print a printer configuration Printer configurationPrinter information pages 3Printer configuration Interpreting the printer configurationPage To print the supplies status Supplies status Other supplies information Interpreting the supplies statusPrinter information To print the usage Usage Interpreting the usage To print an event log Event logInterpreting the event log Using the printer control panel in shared environments To change printer control panel configuration settings Changing printer control panel configuration settings To change the PowerSave setting Changing PowerSave settings To switch printer personality Switching printer personalities To set the I/O timeout Setting the I/O timeout Disabling the high-speed parallel interface To disable the high-speed parallel interface Resetting printer memory Setting advanced functionsTo enable bidirectional parallel communication To reset printer memory To reset the printer to factory default settings Resetting the printer to factory default settings Common printing tasks Selecting print media Tray Supported media Media Capacity Specifications Supported media weights and sizes Duplex Media to avoid Transparencies Printing on special mediaGlossy paper Envelopes Colored paper Heavy paper Labels Preprinted forms and letterhead Selecting output bins Selecting media by type Configuring Tray 1 as a cassette Configuring input traysTo configure Tray 1 as a cassette To configure Trays 2 or Configuring Trays 2 and 3 by media typeTray priority Loading media into Tray Printing from Tray 1 multipurpose trayTo load media into Tray Page To load envelopes into Tray Loading envelopes into Tray Printing envelopes when Tray 1 MODE=FIRST Printing envelopes when Tray 1 MODE=CASSETTE Printing from Tray Page 2Tray 3 optional 500-sheet paper feeder Printing from Tray 3 optional 500-sheet paper feeder Supported media weights and sizes on JIS B5 Page Page 3Optional duplex printing accessory To use the optional duplex printing accessory To set duplex printing from the printer control panel Control panel settings for duplex printing 4Binding options Options for binding duplex printing jobs Printing a different first Special printing situationsPrinting on custom-size media To stop the current print job from the printer control Stopping a print requestPanel To stop the current print job from your software Quick copying a job Job retention featuresPrinting additional copies of a quick copy job Deleting a stored quick copy job Printing the remaining copies of a held job Proofing and holding a job Deleting a held job Specifying a private job Printing a private jobReleasing a private job Deleting a private job Printing a stored job Storing a print job Deleting a stored job Printing with the optional HP Fast InfraRed Receiver Setting up to print with Windows 9x/NTPrinting a job Interrupting and resuming printing Using color Matching colors HP ColorSmart Automatic color adjustmentColor management options Print in Grayscale Halftone options Manual color adjustmentPage Four-color printing Cmyk Automatic Pantone * calibration Matching Pantone * colors To turn off Automatic Pantone * calibration FeaturesPage Over 945 Pantone * colors in the Pantone * Matching System Using fonts Using internal TrueType fonts Changing the default font Understanding printer default fontsSelecting a font other than the default Font selection priority Symbol set availability Selecting symbol setsEntering symbols into text Selecting fonts Selecting PCL fonts through the printer control panel Internal Soft To print a list of available fonts Printing a list of available printer fonts Interpreting the font lists Using fonts in PostScript Emulation Guidelines for printing with different fonts Using fonts on a network Using special type effects Adding support for accessory fonts to a printer driver Hewlett-Packard custom font services Printer Interfaces Parallel cable C connector Parallel configuration HP JetDirect print servers Enhanced I/O EIO configuration NetWare networks Available enhanced I/O interfacesWindows and Windows NT networks LocalTalk network configuration LocalTalk configurationAppleTalk Networks Macintosh DIN-8 cable UNIX/Linux networks Setting network security on the printer Parameters Configuring Novell NetWare frame type Frame type Description To configure TCP/IP parameters from the printer Configuring TCP/IP parametersControl panel Page Page Disabling network protocols optional To disable IPX/SPXTo reach network protocols To disable TCP/IP To disable DLC/LLCTo disable Apple AppleTalk Printer Interfaces Consumables and cleaning Making room around the printer for replacing consumables 1Consumable replacement clearance diagram Consumable replacement guidelines Approximate replacement intervals for consumable items 145 2Consumable item locations Locating consumables Environmental collection program Cleaning excess toner from the printer Cleaning the printer To clean the toner density sensor Cleaning the toner density sensorPage Printer control panel messages Message types Critical error messagesStatus messages Printer control panel messages Path Checking PaperChecking Printer Drum Error CleanDuplex Error Power OFF EIO Install Tray Install ColorFile Operation Failed Press GO to Continue No JOB to Cancel Memory SettingsManually Feed Size Print JOB Cancelled Printing Powersave onAccessories Configuration Engine Test DemonstrationFile Directory Font List Resetting ReinstallResetting Values Factory Settings Restore Factory Settings Toner Position Toner Color OUTColor = State Transfer KIT LOW Tray X TYPE= Tray X SIZE=Type Unable to Check ALL XX Paper JAMRear Doors Check Middle Buffer Overflow Printer ErrorPress GO to Continue Parallel I/O Press GO to Continue EIO X BAD Cycle Power ErrorFuser Error Cycle Power to No More Errors 53.XY.ZZ ErrorBase MEM Bank B Dimm a Bank B DC Controller Continue No System FAN Error Nvram Error Service ErrorCheck Settings EIO Error Control panel messages for external devices JOB to Finish TOO Many PagesFinisher Failure Device Failure Printer control panel messages Solving problems with the printer Basic troubleshooting checklist Paper jam locations To enable Paper Jam Recovery Paper jam recovery Common causes of paper jams Cause Solution Clearing jams in the middle front drawer area Clearing paper jamsPage Clearing jams in the Tray 2 area Clearing jams in the optional Tray 3 area Clearing jams in the rear door areas Page Clearing jams in the front duplex drawer area Printer feeds multiple sheets Media-handling problemsPrinter feeds incorrect page size TRAY=CASSETTE Media does not feed from Input Trays 2 or Media does not feed automatically Envelopes jam or will not feed in the printer Transparencies or glossy paper will not feed Printer will not duplex Output is curled or wrinkled No display message Printer response problems Chapter Printer is on, but nothing prints Printer is on, but is not receiving data See Chapter Unable to select the printer from the computer Control panel settings work incorrectly Printer control panel problemsUnable to select Tray 3 optional 500-sheet paper feeder Repetitive image defects Print quality troubleshootingImage defect ruler 195 Image defect table Image defects Background scatter Black lines Banding horizontal Character voids Blank pages or missing a color Dropouts Distorted image Faded print, faded areas, or faded vertical streaks Toner smear Gray streaks Ghosting Non-adhering toner Light, dark, or faded print Random spots Marbled outputSharkskin Sunburn Causes Imaging drum defectsActions WWW Overhead transparency defects Incorrect image on transparencies Dull or dark transparencies Rippled or wavy transparencies Streaking or smudges on transparencies Repetitive defects on transparencies Printing black instead of color Color printing problemsMissing color or incorrect shade Printed colors do not match screen colors Inconsistent colors after loading toner Incorrect printer output Unable to print all characters in a symbol setIncorrect fonts are printed Drifting text between printouts Partial printout Erratic, missing characters or interrupted printout Unable to change system selections through software Software application problemsUnable to select a font from the software Unable to select colors from the software Dimm Installation Figure A-1Do not remove the Dimm in slot #1 Dimm configuration To install a Dimm Installing DIMMsPage Page Verifying Dimm installation Resource saving/permanent resources Installing EIO cards/mass storage PCL commands PJL commands PCL commands Figure B-1Printer command elements Interpreting PCL printer command syntax Combining escape sequences in PCL Printer command syntax Application Escape Character Entry What Appears Entering escape characters Selecting PCL fonts Symbol setFont list Point size PCL Commands Common PCL commands Function Command Options Control Commands Function Command Options Function Command Options Programming Hints PCL Commands PCL commands Volt Models Electrical specifications Acoustic emissions Operating environment specifications Protecting the environment Environmental product stewardship programThis HP LaserJet printer design eliminates This HP LaserJet printer design reduces HP LaserJet printing supplies- In many countries, this HP recycling program informationHP Planet Partners printing supplies environmental Spare Parts and Consumables Availability- Spare parts FCC regulations Regulatory statements Vcci statement Japan Korean EMI statement Canadian DOC regulations According to ISO/IEC Guide 22 and EN Declaration of Conformity Laser safety Safety information Luokan 1 laserlaite Laser Statement for FinlandKlass 1 Laser Apparat Varo Material Safety Data Sheet Msds Support information Hewlett-Packard Warranty Statement Warranty and support information On-site service agreements HP Maintenance Agreements Support information HP Service Information Accessories or suppliesHP Service Agreements HP Customer Care HP direct ordering for HP Customer Care options worldwide Customer Care Centers Worldwide Worldwide Country/Region Sales and Service Offices Czech Republic ColombiaDenmark Finland Japan ItalyKorea Latin American Headquarters Singapore RussiaSpain Sweden Warranty and support information Introduction Embeddedserver Web To access the embedded Web server Using the embedded Web server Home page set Embedded Web server page sets Device page set Networking page set Embedded Web server Index Index Index Index Index See also fonts Page English