Blank pages or missing a color
Your software application is sending an extra | ||
command. | ||
• Verify that a separator page is not enabled in the printer driver | ||
by accessing the driver properties. | ||
• Check to verify that an extra page has not been inserted within | ||
the document. | ||
| There is a problem with the network configuration. Some sharing | |
| devices on networks may generate a blank page as a separator. | |
| • Check with the network administrator. | |
| The printer may be feeding two or more pages at once because | |
| the paper is difficult to separate. | |
The sealing tape has been left in the toner cartridge. Remove the | ||
sealing tape from the toner cartridge color that is missing from | ||
the printed image. | ||
The toner cartridge is empty or defective. Replace the toner | ||
cartridge color that is missing from the printed image. | ||
Character voids | ||
Use paper that meets HP paper specifications (see page 67). | ||
• The surface of the media is too rough or the media’s surface is | ||
too smooth for proper toner adhesion. | ||
• The media you are using is to heavy for the printer, and the | ||
toner is not fusing to the media. | ||
• Printing is on the wrong side of the paper. | ||
• The transparencies are not designed for proper toner adhesion. Only use transparencies designed for HP Color LaserJet printers.
• The humidity content of your media is too high or too low. Try a freshly opened ream or try a different type of paper.
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