Printer control panel messages (continued)

Message

Description

Recommended action

 

 

 

13.XX PAPER JAM

A jam has occurred. XX specifies

See “Clearing paper jams” on

 

the type of paper jam.

page 178 for instructions.

alternates with:

 

 

 

 

HP LaserJet

Open the rear duplex cover (if

CHECK ALL

4550/4500

REAR DOORS

XX

Description

installed) and remove any

 

1/0 Paper jam in paper feed area

jammed media. Open the

 

5/1 Paper jam in fusing unit area

upper rear door and remove

or

6/2 Paper jam in fusing unit area

any jammed media from the

 

10/3 Paper jam in reversing area

rear paper path and fuser area.

 

11/4 Paper jam in reversing area

Open the middle front drawer

CHECK MIDDLE

12/5 Paper jam in path to

 

duplexer area

and remove any jammed

FRONT DRAWER

 

13/6 Paper jam in path to

media.

 

or

 

duplexer area

 

20/7 Paper jam in paper path area

 

 

Open the front duplex drawer

CHECK FRONT

21/8

Door open jam

23/9

Unexpected media type

and remove any jammed

DUPLEX DRAWER

24/10 Unexpected media type

media.

 

 

25/11 Unexpected media type

 

 

2/12 Paper jam in paper feed area

 

 

 

 

13.XX PAPER JAM

A jam has occurred where XX is

See “Clearing paper jams” on

IN INPUT DEVICE

the location of the media jam.

page 178 for instructions.

alternates with

 

 

 

CHECK TRAY X

 

 

 

AND FRONT DRAWER

 

 

 

 

 

 

13.1 JAM: OPEN

A jam has occurred inside the

Open the middle front drawer

MIDDLE DRAWER

middle front drawer area. The jam

and carefully inspect for any

alternates with

may be located in the fuser area.

media. Be sure to inspect the

CHECK IN REAR

 

 

fusing area You may need to

OF DRAWER

 

 

access the fusing area through

 

 

the rear door. Remove any

 

 

 

 

 

 

jammed media.

 

 

 

20 INSUFFICIENT

More data has been received from

To continue printing, press GO.

MEMORY

the computer than fits in the

Only the amount of data that

alternates with

printer’s internal memory.

fits in the printer’s internal

PRESS GO TO

 

 

memory is printed. Adding

CONTINUE

 

 

more memory should resolve

 

 

this problem.

 

 

 

 

 

 

21 PAGE TOO

The data sent to the printer was too

Press GO to print the

COMPLEX TO PRINT

complex.

transferred data, some data

alternates with

 

 

might be lost. If this message

PRESS GO TO

 

 

persists, call HP Support.

CONTINUE

 

 

 

 

 

 

 

EN

Chapter 8 163

Page 164
Image 164
HP 4550 XX Paper JAM, Check ALL, Rear Doors, Check Middle, Check Front, Duplex Drawer, Input Device, Middle Drawer, Too