Printer control panel messages (continued)
Message | Description | Recommended action | ||
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13.XX PAPER JAM | A jam has occurred. XX specifies | See “Clearing paper jams” on | ||
| the type of paper jam. | page 178 for instructions. | ||
alternates with: |
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| HP LaserJet | Open the rear duplex cover (if | ||
CHECK ALL | 4550/4500 | |||
REAR DOORS | XX | Description | installed) and remove any | |
| 1/0 Paper jam in paper feed area | jammed media. Open the | ||
| 5/1 Paper jam in fusing unit area | upper rear door and remove | ||
or | 6/2 Paper jam in fusing unit area | any jammed media from the | ||
| 10/3 Paper jam in reversing area | rear paper path and fuser area. | ||
| 11/4 Paper jam in reversing area | Open the middle front drawer | ||
CHECK MIDDLE | 12/5 Paper jam in path to | |||
| duplexer area | and remove any jammed | ||
FRONT DRAWER |
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13/6 Paper jam in path to | media. | |||
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or |
| duplexer area |
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20/7 Paper jam in paper path area |
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| Open the front duplex drawer | |||
CHECK FRONT | 21/8 | Door open jam | ||
23/9 | Unexpected media type | and remove any jammed | ||
DUPLEX DRAWER | ||||
24/10 Unexpected media type | media. | |||
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| 25/11 Unexpected media type |
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| 2/12 Paper jam in paper feed area |
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13.XX PAPER JAM | A jam has occurred where XX is | See “Clearing paper jams” on | ||
IN INPUT DEVICE | the location of the media jam. | page 178 for instructions. | ||
alternates with |
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CHECK TRAY X |
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AND FRONT DRAWER |
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13.1 JAM: OPEN | A jam has occurred inside the | Open the middle front drawer | ||
MIDDLE DRAWER | middle front drawer area. The jam | and carefully inspect for any | ||
alternates with | may be located in the fuser area. | media. Be sure to inspect the | ||
CHECK IN REAR |
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| fusing area You may need to | |
OF DRAWER |
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| access the fusing area through | |
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| the rear door. Remove any | ||
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| jammed media. | |
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20 INSUFFICIENT | More data has been received from | To continue printing, press GO. | ||
MEMORY | the computer than fits in the | Only the amount of data that | ||
alternates with | printer’s internal memory. | fits in the printer’s internal | ||
PRESS GO TO |
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| memory is printed. Adding | |
CONTINUE |
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| more memory should resolve | |
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| this problem. | ||
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21 PAGE TOO | The data sent to the printer was too | Press GO to print the | ||
COMPLEX TO PRINT | complex. | transferred data, some data | ||
alternates with |
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| might be lost. If this message | |
PRESS GO TO |
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| persists, call HP Support. | |
CONTINUE |
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EN
Chapter 8 163