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HP
4550
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Models:
4550
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Troubleshooting
Specification
Install
Error messages
Changing the default font
Selecting symbol sets
Indicator Off Flashing
Maintenance
Configuration menu
Media-handling problems
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copyright © 2001
Hewlett-Packard
Company
www.hp.com/support/lj4550
english
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Contents
Learn
Page
Quick access to printer information
World Wide Web links
User guide links
User Guide
Copyright and License
Contents
Common printing tasks
Using color
Printer Interfaces
Contents
Appendix a Dimm Installation
Index
Setting up the printer
Where to look for more information
HP JetDirect Print Server Administrator’s Guide
Accessory and Consumable Installation Guides
Using the printer
Online User Guide
Online Help
How to use this online user guide
Features of Acrobat Reader
Finding topics in the online user guide
Magnifying the page view
Paging through a document
Browsing with thumbnails
Printing the document
Overview
HP Color LaserJet 4550 Series Printer
Performance
Printer features
Optional storage
Factors affecting printer performance
Locating printer components
Page
Controlling print jobs
Select printer settings using the printer control panel
Select printer settings remotely with the embedded
Enter printer commands directly into files
Web server
Modules. Extended data output EDO DIMMs are not supported
Managing memory
Printer software
HP Resource Manager
Printer drivers
Additional drivers
Operating systema PCL 5c
HP JetSend communications
Other components and utilities
Page
Accessory Product Description Additional information Number
Printer supplies and accessories
HP LaserJet Printer Family Paper Specification Guide
Using the printer control panel
When to use the printer control panel
1Printer control panel
Locating printer control panel features
Using the printer online Help system
Using printer control panel keys
Indicator Off Flashing
Interpreting control panel indicator lights
Menu locking
Control panel menus
Menu map
To print a menu map
Interpreting the menu map
Menu item Description
Information menu
Tray 1 MODE=CASSETTE
Paper handling menu
Menu item Values Description
Printing menu
Configuration menu
Menu
Calibration menu
Resets menu
Quick Copy Jobs menu
Hard disk dependent menus
EIO menu
Private/Stored Jobs menu
Printer configuration
To print a printer configuration
Printer information pages
3Printer configuration
Interpreting the printer configuration
Page
To print the supplies status
Supplies status
Interpreting the supplies status
Other supplies information
Printer information
To print the usage
Usage
Interpreting the usage
Event log
To print an event log
Interpreting the event log
Using the printer control panel in shared environments
To change printer control panel configuration settings
Changing printer control panel configuration settings
To change the PowerSave setting
Changing PowerSave settings
To switch printer personality
Switching printer personalities
To set the I/O timeout
Setting the I/O timeout
Disabling the high-speed parallel interface
To disable the high-speed parallel interface
Resetting printer memory
Setting advanced functions
To enable bidirectional parallel communication
To reset printer memory
To reset the printer to factory default settings
Resetting the printer to factory default settings
Common printing tasks
Selecting print media
Tray Supported media Media Capacity Specifications
Supported media weights and sizes
Duplex
Media to avoid
Printing on special media
Transparencies
Glossy paper
Envelopes
Colored paper
Heavy paper
Labels
Preprinted forms and letterhead
Selecting output bins
Selecting media by type
Configuring input trays
Configuring Tray 1 as a cassette
To configure Tray 1 as a cassette
Configuring Trays 2 and 3 by media type
To configure Trays 2 or
Tray priority
Printing from Tray 1 multipurpose tray
Loading media into Tray
To load media into Tray
Page
To load envelopes into Tray
Loading envelopes into Tray
Printing envelopes when Tray 1 MODE=FIRST
Printing envelopes when Tray 1 MODE=CASSETTE
Printing from Tray
Page
2Tray 3 optional 500-sheet paper feeder
Printing from Tray 3 optional 500-sheet paper feeder
Supported media weights and sizes on
JIS B5
Page
Page
3Optional duplex printing accessory
To use the optional duplex printing accessory
To set duplex printing from the printer control panel
Control panel settings for duplex printing
4Binding options
Options for binding duplex printing jobs
Special printing situations
Printing a different first
Printing on custom-size media
To stop the current print job from the printer control
Stopping a print request
Panel
To stop the current print job from your software
Job retention features
Quick copying a job
Printing additional copies of a quick copy job
Deleting a stored quick copy job
Printing the remaining copies of a held job
Proofing and holding a job
Deleting a held job
Printing a private job
Specifying a private job
Releasing a private job
Deleting a private job
Printing a stored job
Storing a print job
Deleting a stored job
Setting up to print with Windows 9x/NT
Printing with the optional HP Fast InfraRed Receiver
Printing a job
Interrupting and resuming printing
Using color
Matching colors
HP ColorSmart
Automatic color adjustment
Color management options
Print in Grayscale
Halftone options
Manual color adjustment
Page
Four-color printing Cmyk
Automatic Pantone * calibration
Matching Pantone * colors
To turn off Automatic Pantone * calibration
Features
Page
Over 945 Pantone * colors in the Pantone * Matching System
Using fonts
Using internal TrueType fonts
Changing the default font
Understanding printer default fonts
Selecting a font other than the default
Font selection priority
Symbol set availability
Selecting symbol sets
Entering symbols into text
Selecting fonts
Selecting PCL fonts through the printer control panel
Internal Soft
To print a list of available fonts
Printing a list of available printer fonts
Interpreting the font lists
Using fonts in PostScript Emulation
Guidelines for printing with different fonts
Using fonts on a network
Using special type effects
Adding support for accessory fonts to a printer driver
Hewlett-Packard custom font services
Printer Interfaces
Parallel cable C connector
Parallel configuration
HP JetDirect print servers
Enhanced I/O EIO configuration
Available enhanced I/O interfaces
NetWare networks
Windows and Windows NT networks
LocalTalk network configuration
LocalTalk configuration
AppleTalk Networks
Macintosh DIN-8 cable
UNIX/Linux networks
Setting network security on the printer
Parameters
Configuring Novell NetWare frame type
Frame type Description
Configuring TCP/IP parameters
To configure TCP/IP parameters from the printer
Control panel
Page
Page
To disable IPX/SPX
Disabling network protocols optional
To reach network protocols
To disable DLC/LLC
To disable TCP/IP
To disable Apple AppleTalk
Printer Interfaces
Consumables and cleaning
Making room around the printer for replacing consumables
1Consumable replacement clearance diagram
Consumable replacement guidelines
Approximate replacement intervals for consumable items
145
2Consumable item locations
Locating consumables
Environmental collection program
Cleaning excess toner from the printer
Cleaning the printer
To clean the toner density sensor
Cleaning the toner density sensor
Page
Printer control panel messages
Critical error messages
Message types
Status messages
Printer control panel messages
Path
Checking Paper
Checking
Printer
Drum Error
Clean
Duplex Error
Power OFF EIO
Install Tray
Install Color
File
Operation Failed
Press GO to Continue No JOB to Cancel
Memory Settings
Manually Feed
Size
Print JOB Cancelled Printing
Powersave on
Accessories
Configuration
Engine Test
Demonstration
File Directory
Font List
Resetting
Reinstall
Resetting Values
Factory Settings Restore Factory Settings
Toner Position
Toner Color OUT
Color = State
Transfer KIT LOW
Tray X TYPE=
Tray X SIZE=
Type
Unable to
Check ALL
XX Paper JAM
Rear Doors
Check Middle
Buffer Overflow
Printer Error
Press GO to Continue Parallel I/O
Press GO to Continue EIO X BAD
Cycle Power
Error
Fuser Error
Cycle Power to
No More Errors
53.XY.ZZ Error
Base MEM Bank B
Dimm a Bank B
DC Controller
Continue No System
FAN Error
Nvram Error
Service Error
Check Settings
EIO Error
Control panel messages for external devices
JOB to Finish
TOO Many Pages
Finisher Failure
Device Failure
Printer control panel messages
Solving problems with the printer
Basic troubleshooting checklist
Paper jam locations
To enable Paper Jam Recovery
Paper jam recovery
Common causes of paper jams
Cause Solution
Clearing jams in the middle front drawer area
Clearing paper jams
Page
Clearing jams in the Tray 2 area
Clearing jams in the optional Tray 3 area
Clearing jams in the rear door areas
Page
Clearing jams in the front duplex drawer area
Printer feeds multiple sheets
Media-handling problems
Printer feeds incorrect page size
TRAY=CASSETTE
Media does not feed from Input Trays 2 or
Media does not feed automatically
Envelopes jam or will not feed in the printer
Transparencies or glossy paper will not feed
Printer will not duplex
Output is curled or wrinkled
No display message
Printer response problems
Chapter
Printer is on, but nothing prints
Printer is on, but is not receiving data
See Chapter
Unable to select the printer from the computer
Printer control panel problems
Control panel settings work incorrectly
Unable to select Tray 3 optional 500-sheet paper feeder
Print quality troubleshooting
Repetitive image defects
Image defect ruler
195
Image defect table
Image defects
Background scatter
Black lines
Banding horizontal
Character voids
Blank pages or missing a color
Dropouts
Distorted image
Faded print, faded areas, or faded vertical streaks
Toner smear
Gray streaks
Ghosting
Non-adhering toner
Light, dark, or faded print
Random spots
Marbled output
Sharkskin
Sunburn
Imaging drum defects
Causes
Actions
WWW
Overhead transparency defects
Incorrect image on transparencies
Dull or dark transparencies Rippled or wavy transparencies
Streaking or smudges on transparencies
Repetitive defects on transparencies
Color printing problems
Printing black instead of color
Missing color or incorrect shade
Printed colors do not match screen colors
Inconsistent colors after loading toner
Incorrect printer output
Unable to print all characters in a symbol set
Incorrect fonts are printed
Drifting text between printouts
Partial printout
Erratic, missing characters or interrupted printout
Unable to change system selections through software
Software application problems
Unable to select a font from the software
Unable to select colors from the software
Dimm Installation
Figure A-1Do not remove the Dimm in slot #1
Dimm configuration
To install a Dimm
Installing DIMMs
Page
Page
Verifying Dimm installation
Resource saving/permanent resources
Installing EIO cards/mass storage
PCL commands
PJL commands
PCL commands
Figure B-1Printer command elements
Interpreting PCL printer command syntax
Combining escape sequences in PCL Printer command syntax
Application Escape Character Entry What Appears
Entering escape characters
Selecting PCL fonts
Symbol set
Font list
Point size
PCL Commands
Common PCL commands
Function Command Options Control Commands
Function Command Options
Function Command Options Programming Hints
PCL Commands
PCL commands
Volt Models
Electrical specifications
Acoustic emissions
Operating environment specifications
Protecting the environment
Environmental product stewardship program
This HP LaserJet printer design eliminates
This HP LaserJet printer design reduces
HP recycling program information
HP LaserJet printing supplies- In many countries, this
HP Planet Partners printing supplies environmental
Spare Parts and Consumables Availability- Spare parts
FCC regulations
Regulatory statements
Vcci statement Japan Korean EMI statement
Canadian DOC regulations
According to ISO/IEC Guide 22 and EN
Declaration of Conformity
Laser safety
Safety information
Laser Statement for Finland
Luokan 1 laserlaite
Klass 1 Laser Apparat
Varo
Material Safety Data Sheet Msds
Support information
Hewlett-Packard Warranty Statement
Warranty and support information
On-site service agreements
HP Maintenance Agreements
Support information
HP Service Information
Accessories or supplies
HP Service Agreements
HP Customer Care HP direct ordering for
HP Customer Care options worldwide
Customer Care Centers Worldwide
Worldwide Country/Region Sales and Service Offices
Czech Republic
Colombia
Denmark
Finland
Japan
Italy
Korea
Latin American Headquarters
Singapore
Russia
Spain
Sweden
Warranty and support information
Introduction
Embeddedserver Web
To access the embedded Web server
Using the embedded Web server
Home page set
Embedded Web server page sets
Device page set
Networking page set
Embedded Web server
Index
Index
Index
Index
Index
See also fonts
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