Media does not feed automatically
Cause | Solution |
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|
Manual feed is selected in the software | This printer does not support manual feed. |
application. | Do not select manual feed in your software |
| application. |
|
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The correct size of media is not loaded. | Load the correct size of media. |
|
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The input tray is empty. | Load media into the input tray. |
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Media from a previous jam has not been | Open the printer and remove any media in the |
completely removed. | paper path. Closely inspect the fuser area for |
| jams. See “Clearing paper jams” on page 178. |
|
|
Media does not feed from Input Trays 2 or 3
Cause | Solution |
|
|
Manual feed is selected in the software | This printer does not support manual feed. |
application. | Do not select manual feed in your software |
| application. |
|
|
The correct size of media is not loaded. | Load the correct size of media. |
|
|
The input tray is empty. | Load media in the input tray. |
|
|
The correct media type for the input tray is not | From the printer control panel, select the |
selected in the printer control panel. | correct media type for the input tray. |
|
|
Media from a previous jam has not been | Open the printer and remove any media in the |
completely removed. | paper path. Closely inspect the fuser area for |
| jams. See “Clearing paper jams” on page 178. |
|
|
Tray 3 | Tray 3 only displays as an option if it is |
appear as an input tray option. | installed. Verify that Tray 3 is correctly |
| installed. Verify that the printer driver has been |
| configured to recognize Tray 3. |
|
|
The tray is incorrectly installed. | Reinstall Tray 3. |
| Print a configuration page to confirm that |
| Tray 3 is configured properly. |
|
|
186 Solving problems with the printer | EN |