Clearing paper jams | HP 4550 guide

Clearing paper jams

Clearing jams in the middle front drawer area

1

2

3

1Pull open the middle front drawer to access the media.

Note

When removing the transfer belt assembly, do not touch the transfer belt material.

2Remove the transfer belt assembly by lifting up on its blue handles.

3Remove any jammed or torn media. Be sure to lift the metal flap by its green tab and remove any media.

Note

Be sure to inspect the rear area inside the drawer and remove jammed or torn media.

178 Solving problems with the printer

EN

Image 179

HP 4550 manual Clearing paper jams, Clearing jams in the middle front drawer area

Contents

Learn Page User guide links Quick access to printer informationWorld Wide Web links User Guide Copyright and License Contents Common printing tasks Using color Printer Interfaces Contents Appendix a Dimm Installation Index Accessory and Consumable Installation Guides Where to look for more informationSetting up the printer HP JetDirect Print Server Administrator’s Guide Online Help Using the printerOnline User Guide Finding topics in the online user guide How to use this online user guideFeatures of Acrobat Reader Magnifying the page view Printing the document Paging through a documentBrowsing with thumbnails Overview HP Color LaserJet 4550 Series Printer Performance Printer features Optional storage Factors affecting printer performance Locating printer components Page Controlling print jobs Select printer settings using the printer control panel Web server Select printer settings remotely with the embeddedEnter printer commands directly into files Modules. Extended data output EDO DIMMs are not supported Managing memory Printer software HP Resource Manager Operating systema PCL 5c Printer driversAdditional drivers HP JetSend communications Other components and utilitiesPage Accessory Product Description Additional information Number Printer supplies and accessories HP LaserJet Printer Family Paper Specification Guide Using the printer control panel When to use the printer control panel 1Printer control panel Locating printer control panel features Using the printer online Help system Using printer control panel keys Indicator Off Flashing Interpreting control panel indicator lights To print a menu map Control panel menusMenu locking Menu map Interpreting the menu map Menu item Description Information menu Tray 1 MODE=CASSETTE Paper handling menu Menu item Values Description Printing menu Configuration menu Menu Calibration menu Resets menu Quick Copy Jobs menu Hard disk dependent menus EIO menu Private/Stored Jobs menu Printer information pages Printer configurationTo print a printer configuration 3Printer configuration Interpreting the printer configurationPage To print the supplies status Supplies status Printer information Interpreting the supplies statusOther supplies information To print the usage Usage Interpreting the usage Interpreting the event log Event logTo print an event log Using the printer control panel in shared environments To change printer control panel configuration settings Changing printer control panel configuration settings To change the PowerSave setting Changing PowerSave settings To switch printer personality Switching printer personalities To set the I/O timeout Setting the I/O timeout Disabling the high-speed parallel interface To disable the high-speed parallel interface To reset printer memory Setting advanced functionsResetting printer memory To enable bidirectional parallel communication To reset the printer to factory default settings Resetting the printer to factory default settings Common printing tasks Selecting print media Tray Supported media Media Capacity Specifications Supported media weights and sizes Duplex Media to avoid Glossy paper Printing on special mediaTransparencies Envelopes Colored paper Heavy paper Labels Preprinted forms and letterhead Selecting output bins Selecting media by type To configure Tray 1 as a cassette Configuring input traysConfiguring Tray 1 as a cassette Tray priority Configuring Trays 2 and 3 by media typeTo configure Trays 2 or To load media into Tray Printing from Tray 1 multipurpose trayLoading media into Tray Page To load envelopes into Tray Loading envelopes into Tray Printing envelopes when Tray 1 MODE=FIRST Printing envelopes when Tray 1 MODE=CASSETTE Printing from Tray Page 2Tray 3 optional 500-sheet paper feeder Printing from Tray 3 optional 500-sheet paper feeder Supported media weights and sizes on JIS B5 Page Page 3Optional duplex printing accessory To use the optional duplex printing accessory To set duplex printing from the printer control panel Control panel settings for duplex printing 4Binding options Options for binding duplex printing jobs Printing on custom-size media Special printing situationsPrinting a different first To stop the current print job from your software Stopping a print requestTo stop the current print job from the printer control Panel Printing additional copies of a quick copy job Job retention featuresQuick copying a job Deleting a stored quick copy job Printing the remaining copies of a held job Proofing and holding a job Deleting a held job Releasing a private job Printing a private jobSpecifying a private job Deleting a private job Printing a stored job Storing a print job Deleting a stored job Printing a job Setting up to print with Windows 9x/NTPrinting with the optional HP Fast InfraRed Receiver Interrupting and resuming printing Using color Matching colors Print in Grayscale Automatic color adjustmentHP ColorSmart Color management options Halftone options Manual color adjustmentPage Four-color printing Cmyk Automatic Pantone * calibration Matching Pantone * colors To turn off Automatic Pantone * calibration FeaturesPage Over 945 Pantone * colors in the Pantone * Matching System Using fonts Using internal TrueType fonts Font selection priority Understanding printer default fontsChanging the default font Selecting a font other than the default Selecting fonts Selecting symbol setsSymbol set availability Entering symbols into text Selecting PCL fonts through the printer control panel Internal Soft To print a list of available fonts Printing a list of available printer fonts Interpreting the font lists Using fonts in PostScript Emulation Guidelines for printing with different fonts Using fonts on a network Using special type effects Adding support for accessory fonts to a printer driver Hewlett-Packard custom font services Printer Interfaces Parallel cable C connector Parallel configuration HP JetDirect print servers Enhanced I/O EIO configuration Windows and Windows NT networks Available enhanced I/O interfacesNetWare networks Macintosh DIN-8 cable LocalTalk configurationLocalTalk network configuration AppleTalk Networks UNIX/Linux networks Setting network security on the printer Parameters Configuring Novell NetWare frame type Frame type Description Control panel Configuring TCP/IP parametersTo configure TCP/IP parameters from the printer Page Page To reach network protocols To disable IPX/SPXDisabling network protocols optional To disable Apple AppleTalk To disable DLC/LLCTo disable TCP/IP Printer Interfaces Consumables and cleaning Making room around the printer for replacing consumables 1Consumable replacement clearance diagram Consumable replacement guidelines Approximate replacement intervals for consumable items 145 2Consumable item locations Locating consumables Environmental collection program Cleaning excess toner from the printer Cleaning the printer To clean the toner density sensor Cleaning the toner density sensorPage Printer control panel messages Status messages Critical error messagesMessage types Printer control panel messages Printer Checking PaperPath Checking Power OFF EIO CleanDrum Error Duplex Error Operation Failed Install ColorInstall Tray File Size Memory SettingsPress GO to Continue No JOB to Cancel Manually Feed Configuration Powersave onPrint JOB Cancelled Printing Accessories Font List DemonstrationEngine Test File Directory Factory Settings Restore Factory Settings ReinstallResetting Resetting Values Transfer KIT LOW Toner Color OUTToner Position Color = State Unable to Tray X SIZE=Tray X TYPE= Type Check Middle XX Paper JAMCheck ALL Rear Doors Press GO to Continue EIO X BAD Printer ErrorBuffer Overflow Press GO to Continue Parallel I/O Cycle Power to ErrorCycle Power Fuser Error Dimm a Bank B 53.XY.ZZ ErrorNo More Errors Base MEM Bank B DC Controller Continue No System FAN Error EIO Error Service ErrorNvram Error Check Settings Control panel messages for external devices Device Failure TOO Many PagesJOB to Finish Finisher Failure Printer control panel messages Solving problems with the printer Basic troubleshooting checklist Paper jam locations To enable Paper Jam Recovery Paper jam recovery Common causes of paper jams Cause Solution Clearing jams in the middle front drawer area Clearing paper jamsPage Clearing jams in the Tray 2 area Clearing jams in the optional Tray 3 area Clearing jams in the rear door areas Page Clearing jams in the front duplex drawer area TRAY=CASSETTE Media-handling problemsPrinter feeds multiple sheets Printer feeds incorrect page size Media does not feed from Input Trays 2 or Media does not feed automatically Envelopes jam or will not feed in the printer Transparencies or glossy paper will not feed Printer will not duplex Output is curled or wrinkled No display message Printer response problems Chapter Printer is on, but nothing prints Printer is on, but is not receiving data See Chapter Unable to select the printer from the computer Unable to select Tray 3 optional 500-sheet paper feeder Printer control panel problemsControl panel settings work incorrectly Image defect ruler Print quality troubleshootingRepetitive image defects 195 Image defect table Image defects Background scatter Black lines Banding horizontal Character voids Blank pages or missing a color Dropouts Distorted image Faded print, faded areas, or faded vertical streaks Toner smear Gray streaks Ghosting Non-adhering toner Light, dark, or faded print Sunburn Marbled outputRandom spots Sharkskin Actions Imaging drum defectsCauses WWW Overhead transparency defects Incorrect image on transparencies Dull or dark transparencies Rippled or wavy transparencies Streaking or smudges on transparencies Repetitive defects on transparencies Missing color or incorrect shade Color printing problemsPrinting black instead of color Printed colors do not match screen colors Inconsistent colors after loading toner Drifting text between printouts Unable to print all characters in a symbol setIncorrect printer output Incorrect fonts are printed Partial printout Erratic, missing characters or interrupted printout Unable to select colors from the software Software application problemsUnable to change system selections through software Unable to select a font from the software Dimm Installation Figure A-1Do not remove the Dimm in slot #1 Dimm configuration To install a Dimm Installing DIMMsPage Page Verifying Dimm installation Resource saving/permanent resources Installing EIO cards/mass storage PCL commands PJL commands PCL commands Figure B-1Printer command elements Interpreting PCL printer command syntax Combining escape sequences in PCL Printer command syntax Application Escape Character Entry What Appears Entering escape characters Point size Symbol setSelecting PCL fonts Font list PCL Commands Common PCL commands Function Command Options Control Commands Function Command Options Function Command Options Programming Hints PCL Commands PCL commands Volt Models Electrical specifications Acoustic emissions Operating environment specifications This HP LaserJet printer design reduces Environmental product stewardship programProtecting the environment This HP LaserJet printer design eliminates HP Planet Partners printing supplies environmental HP recycling program informationHP LaserJet printing supplies- In many countries, this Spare Parts and Consumables Availability- Spare parts FCC regulations Regulatory statements Vcci statement Japan Korean EMI statement Canadian DOC regulations According to ISO/IEC Guide 22 and EN Declaration of Conformity Laser safety Safety information Klass 1 Laser Apparat Laser Statement for FinlandLuokan 1 laserlaite Varo Material Safety Data Sheet Msds Support information Hewlett-Packard Warranty Statement Warranty and support information On-site service agreements HP Maintenance Agreements Support information HP Customer Care HP direct ordering for Accessories or suppliesHP Service Information HP Service Agreements HP Customer Care options worldwide Customer Care Centers Worldwide Worldwide Country/Region Sales and Service Offices Finland ColombiaCzech Republic Denmark Latin American Headquarters ItalyJapan Korea Sweden RussiaSingapore Spain Warranty and support information Introduction Embeddedserver Web To access the embedded Web server Using the embedded Web server Home page set Embedded Web server page sets Device page set Networking page set Embedded Web server Index Index Index Index Index See also fonts Page English