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User Guide
Models:
4550
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Troubleshooting
Specs
Install
Error codes
Changing the default font
Selecting symbol sets
Indicator Off Flashing
Maintenance
Configuration menu
Media-handling problems
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HP Color LaserJet 4550,
4550N, 4550DN, 4550HDN Printer
User Guide
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Contents
Learn
Page
World Wide Web links
Quick access to printer information
User guide links
User Guide
Copyright and License
Contents
Common printing tasks
Using color
Printer Interfaces
Contents
Appendix a Dimm Installation
Index
Where to look for more information
Setting up the printer
HP JetDirect Print Server Administrator’s Guide
Accessory and Consumable Installation Guides
Online User Guide
Using the printer
Online Help
Features of Acrobat Reader
How to use this online user guide
Finding topics in the online user guide
Magnifying the page view
Browsing with thumbnails
Paging through a document
Printing the document
HP Color LaserJet 4550 Series Printer
Overview
Printer features
Performance
Optional storage
Factors affecting printer performance
Locating printer components
Page
Select printer settings using the printer control panel
Controlling print jobs
Enter printer commands directly into files
Select printer settings remotely with the embedded
Web server
Managing memory
Modules. Extended data output EDO DIMMs are not supported
Printer software
HP Resource Manager
Additional drivers
Printer drivers
Operating systema PCL 5c
Other components and utilities
HP JetSend communications
Page
Printer supplies and accessories
Accessory Product Description Additional information Number
HP LaserJet Printer Family Paper Specification Guide
Using the printer control panel
When to use the printer control panel
Locating printer control panel features
1Printer control panel
Using printer control panel keys
Using the printer online Help system
Interpreting control panel indicator lights
Indicator Off Flashing
Control panel menus
Menu locking
Menu map
To print a menu map
Interpreting the menu map
Information menu
Menu item Description
Paper handling menu
Tray 1 MODE=CASSETTE
Printing menu
Menu item Values Description
Configuration menu
Menu
Calibration menu
Resets menu
Hard disk dependent menus
Quick Copy Jobs menu
Private/Stored Jobs menu
EIO menu
To print a printer configuration
Printer configuration
Printer information pages
Interpreting the printer configuration
3Printer configuration
Page
Supplies status
To print the supplies status
Other supplies information
Interpreting the supplies status
Printer information
Usage
To print the usage
Interpreting the usage
To print an event log
Event log
Interpreting the event log
Using the printer control panel in shared environments
Changing printer control panel configuration settings
To change printer control panel configuration settings
Changing PowerSave settings
To change the PowerSave setting
Switching printer personalities
To switch printer personality
Setting the I/O timeout
To set the I/O timeout
To disable the high-speed parallel interface
Disabling the high-speed parallel interface
Setting advanced functions
Resetting printer memory
To enable bidirectional parallel communication
To reset printer memory
Resetting the printer to factory default settings
To reset the printer to factory default settings
Common printing tasks
Selecting print media
Supported media weights and sizes
Tray Supported media Media Capacity Specifications
Duplex
Media to avoid
Transparencies
Printing on special media
Glossy paper
Colored paper
Envelopes
Labels
Heavy paper
Preprinted forms and letterhead
Selecting output bins
Selecting media by type
Configuring Tray 1 as a cassette
Configuring input trays
To configure Tray 1 as a cassette
To configure Trays 2 or
Configuring Trays 2 and 3 by media type
Tray priority
Loading media into Tray
Printing from Tray 1 multipurpose tray
To load media into Tray
Page
Loading envelopes into Tray
To load envelopes into Tray
Printing envelopes when Tray 1 MODE=CASSETTE
Printing envelopes when Tray 1 MODE=FIRST
Printing from Tray
Page
Printing from Tray 3 optional 500-sheet paper feeder
2Tray 3 optional 500-sheet paper feeder
Supported media weights and sizes on
JIS B5
Page
Page
3Optional duplex printing accessory
To use the optional duplex printing accessory
Control panel settings for duplex printing
To set duplex printing from the printer control panel
Options for binding duplex printing jobs
4Binding options
Printing a different first
Special printing situations
Printing on custom-size media
Stopping a print request
To stop the current print job from the printer control
Panel
To stop the current print job from your software
Quick copying a job
Job retention features
Printing additional copies of a quick copy job
Deleting a stored quick copy job
Proofing and holding a job
Printing the remaining copies of a held job
Deleting a held job
Specifying a private job
Printing a private job
Releasing a private job
Deleting a private job
Storing a print job
Printing a stored job
Deleting a stored job
Printing with the optional HP Fast InfraRed Receiver
Setting up to print with Windows 9x/NT
Printing a job
Interrupting and resuming printing
Using color
Matching colors
Automatic color adjustment
HP ColorSmart
Color management options
Print in Grayscale
Manual color adjustment
Halftone options
Page
Four-color printing Cmyk
Matching Pantone * colors
Automatic Pantone * calibration
Features
To turn off Automatic Pantone * calibration
Page
Over 945 Pantone * colors in the Pantone * Matching System
Using fonts
Using internal TrueType fonts
Understanding printer default fonts
Changing the default font
Selecting a font other than the default
Font selection priority
Selecting symbol sets
Symbol set availability
Entering symbols into text
Selecting fonts
Selecting PCL fonts through the printer control panel
Internal Soft
Printing a list of available printer fonts
To print a list of available fonts
Interpreting the font lists
Using fonts in PostScript Emulation
Using fonts on a network
Guidelines for printing with different fonts
Adding support for accessory fonts to a printer driver
Using special type effects
Hewlett-Packard custom font services
Printer Interfaces
Parallel configuration
Parallel cable C connector
Enhanced I/O EIO configuration
HP JetDirect print servers
NetWare networks
Available enhanced I/O interfaces
Windows and Windows NT networks
LocalTalk configuration
LocalTalk network configuration
AppleTalk Networks
Macintosh DIN-8 cable
Setting network security on the printer
UNIX/Linux networks
Configuring Novell NetWare frame type
Parameters
Frame type Description
To configure TCP/IP parameters from the printer
Configuring TCP/IP parameters
Control panel
Page
Page
Disabling network protocols optional
To disable IPX/SPX
To reach network protocols
To disable TCP/IP
To disable DLC/LLC
To disable Apple AppleTalk
Printer Interfaces
Consumables and cleaning
1Consumable replacement clearance diagram
Making room around the printer for replacing consumables
Consumable replacement guidelines
Approximate replacement intervals for consumable items
145
Locating consumables
2Consumable item locations
Environmental collection program
Cleaning the printer
Cleaning excess toner from the printer
Cleaning the toner density sensor
To clean the toner density sensor
Page
Printer control panel messages
Message types
Critical error messages
Status messages
Printer control panel messages
Checking Paper
Path
Checking
Printer
Clean
Drum Error
Duplex Error
Power OFF EIO
Install Color
Install Tray
File
Operation Failed
Memory Settings
Press GO to Continue No JOB to Cancel
Manually Feed
Size
Powersave on
Print JOB Cancelled Printing
Accessories
Configuration
Demonstration
Engine Test
File Directory
Font List
Reinstall
Resetting
Resetting Values
Factory Settings Restore Factory Settings
Toner Color OUT
Toner Position
Color = State
Transfer KIT LOW
Tray X SIZE=
Tray X TYPE=
Type
Unable to
XX Paper JAM
Check ALL
Rear Doors
Check Middle
Printer Error
Buffer Overflow
Press GO to Continue Parallel I/O
Press GO to Continue EIO X BAD
Error
Cycle Power
Fuser Error
Cycle Power to
53.XY.ZZ Error
No More Errors
Base MEM Bank B
Dimm a Bank B
DC Controller
FAN Error
Continue No System
Service Error
Nvram Error
Check Settings
EIO Error
Control panel messages for external devices
TOO Many Pages
JOB to Finish
Finisher Failure
Device Failure
Printer control panel messages
Solving problems with the printer
Basic troubleshooting checklist
Paper jam locations
Paper jam recovery
To enable Paper Jam Recovery
Cause Solution
Common causes of paper jams
Clearing paper jams
Clearing jams in the middle front drawer area
Page
Clearing jams in the Tray 2 area
Clearing jams in the optional Tray 3 area
Clearing jams in the rear door areas
Page
Clearing jams in the front duplex drawer area
Media-handling problems
Printer feeds multiple sheets
Printer feeds incorrect page size
TRAY=CASSETTE
Media does not feed automatically
Media does not feed from Input Trays 2 or
Transparencies or glossy paper will not feed
Envelopes jam or will not feed in the printer
Output is curled or wrinkled
Printer will not duplex
Printer response problems
No display message
Printer is on, but nothing prints
Chapter
Printer is on, but is not receiving data
Unable to select the printer from the computer
See Chapter
Control panel settings work incorrectly
Printer control panel problems
Unable to select Tray 3 optional 500-sheet paper feeder
Repetitive image defects
Print quality troubleshooting
Image defect ruler
195
Image defects
Image defect table
Background scatter
Banding horizontal
Black lines
Blank pages or missing a color
Character voids
Distorted image
Dropouts
Faded print, faded areas, or faded vertical streaks
Toner smear
Ghosting
Gray streaks
Light, dark, or faded print
Non-adhering toner
Marbled output
Random spots
Sharkskin
Sunburn
Causes
Imaging drum defects
Actions
Overhead transparency defects
WWW
Dull or dark transparencies Rippled or wavy transparencies
Incorrect image on transparencies
Repetitive defects on transparencies
Streaking or smudges on transparencies
Printing black instead of color
Color printing problems
Missing color or incorrect shade
Inconsistent colors after loading toner
Printed colors do not match screen colors
Unable to print all characters in a symbol set
Incorrect printer output
Incorrect fonts are printed
Drifting text between printouts
Erratic, missing characters or interrupted printout
Partial printout
Software application problems
Unable to change system selections through software
Unable to select a font from the software
Unable to select colors from the software
Dimm Installation
Dimm configuration
Figure A-1Do not remove the Dimm in slot #1
Installing DIMMs
To install a Dimm
Page
Page
Verifying Dimm installation
Resource saving/permanent resources
Installing EIO cards/mass storage
PCL commands
PCL commands
PJL commands
Interpreting PCL printer command syntax
Figure B-1Printer command elements
Combining escape sequences in PCL Printer command syntax
Entering escape characters
Application Escape Character Entry What Appears
Symbol set
Selecting PCL fonts
Font list
Point size
Common PCL commands
PCL Commands
Function Command Options Control Commands
Function Command Options
Function Command Options Programming Hints
PCL Commands
PCL commands
Electrical specifications
Volt Models
Operating environment specifications
Acoustic emissions
Environmental product stewardship program
Protecting the environment
This HP LaserJet printer design eliminates
This HP LaserJet printer design reduces
HP LaserJet printing supplies- In many countries, this
HP recycling program information
HP Planet Partners printing supplies environmental
Spare Parts and Consumables Availability- Spare parts
Regulatory statements
FCC regulations
Canadian DOC regulations
Vcci statement Japan Korean EMI statement
Declaration of Conformity
According to ISO/IEC Guide 22 and EN
Safety information
Laser safety
Luokan 1 laserlaite
Laser Statement for Finland
Klass 1 Laser Apparat
Varo
Material Safety Data Sheet Msds
Hewlett-Packard Warranty Statement
Support information
Warranty and support information
HP Maintenance Agreements
On-site service agreements
Support information
Accessories or supplies
HP Service Information
HP Service Agreements
HP Customer Care HP direct ordering for
HP Customer Care options worldwide
Customer Care Centers Worldwide
Worldwide Country/Region Sales and Service Offices
Colombia
Czech Republic
Denmark
Finland
Italy
Japan
Korea
Latin American Headquarters
Russia
Singapore
Spain
Sweden
Warranty and support information
Embeddedserver Web
Introduction
Using the embedded Web server
To access the embedded Web server
Embedded Web server page sets
Home page set
Device page set
Networking page set
Embedded Web server
Index
Index
Index
Index
Index
See also fonts
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