About This Book, Iii | HP E1Y97UT 11.6' E1Y97UT#ABA specs

About This Book

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

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HP E1Y97UT 11.6' E1Y97UT#ABA manual About This Book, Iii

Contents

Maintenance & Service Guide Maintenance & Service Guide Iii About This Book Iv About This Book Table of contents Serial ATA Sata Drive Guidelines and Features Page Restore and Recovery 133 Ethernet BNC 187 General Requirements 192 Japanese Power Cord Requirements Minitower models 194 Small form factor models 195 Country-Specific Requirements 193 Installing the Operating System Installing and Customizing the Software Downloading Microsoft Windows Updates Installing or Upgrading Device Drivers Windows systemsAccessing Disk Image ISO Files Protecting the Software Computer setup utility differs for the different models HP Pro 2110 Computer Setup F10 Utilities HP Pro 2110 Computer Setup F10 Utilities Using Computer Setup F10 Utilities Computer Setup-Main Computer Setup F10 Utility2Computer Setup-Main 3Computer Setup-Advanced Computer Setup-Advanced 4Computer Setup-Boot Computer Setup-Boot 5Computer Setup-Power Computer Setup-Power 7Computer Setup-Exit Computer Setup-PC HealthComputer Setup-Exit 6Computer Setup-PC Health HP Pro 3120 Computer Setup F10 Utilities Language 8Computer Setup-MainOption Description System Time System Date 4th Drive 1st Drive2nd Drive 3rd Drive 9Computer Setup-Advanced 10Computer Setup-Power 11Computer Setup-Boot Boot PriorityPriority 12Computer Setup-Exit HP Pro 3125 Computer Setup F10 Utilities 13Computer Setup-Main 1st Drive 14Computer Setup-Advanced Password Onboard AudioSATA1 Controller Technology 15Computer Setup-Power16Computer Setup-Boot NX No Execute 17Computer Setup-Exit Computer Setup-Boot HP Pro 3130 Computer Setup F10 Utilities 18Computer Setup-Main 1st Drive Password 19Computer Setup-Advanced Onboard 20Computer Setup-PowerOnboard Video Memory Size F10 Setup 21Computer Setup-Boot 22Computer Setup-Exit Sata Data Cable Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive Cables Hard Drive Capacities Smart ATA DrivesPage Chassis Designation MinitowerMinitower and small form factor chassis are available Small Form Factor Relative Humidity Event 55% 40% 10% Electrostatic Discharge InformationGenerating Static Preventing Electrostatic Damage to Equipment Method Voltage Personal Grounding Methods and EquipmentGrounding the Work Area Static Shielding Protection Levels Recommended Materials and Equipment Operating Guidelines Routine Care General Cleaning Safety PrecautionsCleaning the Computer Case Cleaning the Keyboard Power Supply Fan Service ConsiderationsCleaning the Monitor Cleaning the Mouse Hard Drives Cables and ConnectorsTools and Software Requirements Screws Lithium Coin Cell Battery Preparation for Disassembly Removal and Replacement Procedures Minitower MT Chassis Access Panel Front Bezel Model Number Maximum Memory Bezel BlanksMemory DDR3-SDRAM DIMMsPage Dimm Socket Locations HP Pro Populating Dimm Sockets Description Socket Color Insertion Order Dimm Socket Locations HP Pro 5DIMM Socket Locations HP Pro Memory Dimm Socket Locations HP Pro 6DIMM Socket Locations HP Pro Installing Memory Modules Page Expansion Slot Locations Expansion Cards 9Expansion Slot Locations HP Pro Expansion Slot Locations 13Removing a PCI Express x1 Expansion Card Expansion Cards Page Page Cable Management Cable Connections Connector Name Connector Color Description ATX1 Drive Positions Drives Installing Additional Drives 5System Board Drive Connections HP Pro System Board Connector System Board Label Color 6System Board Drive Connections HP Pro 19System Board Drive Connections HP Pro 7System Board Drive Connections HP Pro 20System Board Drive Connections HP Pro Removing an Optical Drive Removing an Internal 3.5-inch Hard Drive Page 27Removing the Hard Drive Drives Front I/O and USB Panel Housing Assembly Remove the optical drive Removing an Optical Drive on Power Switch/LED Assembly System Fan Heat sink assembly Processor Page Page 10Model 3130 power supply cable connections Power Supply8Model 3120 power supply cable connections 9Model 3125 power supply cable connections 10Model 3130 power supply cable connections Country Voltage setting Country power supply settings System Board 11Country power supply settingsPage Battery Type 2 Battery Holder Type 1 Battery Holder Type 3 Battery Holder Preparation for Disassembly Access Panel Front Bezel DIMMs Installing Additional Memory 3DIMM Socket Locations HP Pro 4DIMM Socket Locations HP Pro Dimm Socket Locations HP Pro 5DIMM Socket Locations HP Pro Installing DIMMs Page 7Expansion Slot Locations HP Pro Expansion Cards 8Expansion Slot Locations HP Pro 4Expansion Slot Locations 12Removing a PCI or PCI Express x1 Expansion Card 100 Page Page System Fan Cable Management Atxpower 106 Optical Drive Eject Button Page 5Drive Positions 19Drive Positions Installing and Removing Drives SATA3 not used 112 21System Board Drive Connections HP Pro 8System Board Drive Connections HP Pro 22System Board Drive Connections HP Pro Removing the Hard Drive Remove the optical drive Removing the Optical Drive on 28Hard drive screws Front I/O Assembly Page Power Switch/LED Assembly 34Removing the power switch 120 Page Heat sink Processor Page Page 9HP Pro 2110, 3120, and 3130 power supply cable connections Page System Board Page Battery 40Removing the battery from a type 2 holder Battery Lift the battery out of its holderPage System Recovery Microsoft System Restore System Recovery from the Windows Start Menu System Recovery Options System Recovery from Recovery Discs System Recovery at System Startup Choosing Recovery Discs Recovery Discs Creating Recovery Discs Accessing HP Vision Diagnostics Hewlett-Packard Vision Diagnostics Survey Tab Status Tab Test Tab History Tab Errors Tab Saving and Printing Information in HP Vision Diagnostics Downloading the Latest Version of HP Vision DiagnosticsHelp Tab Click the Download button Click the Diagnostic link Safety and Comfort Before You Call for Technical Support Troubleshooting Without Diagnostics Helpful Hints Page Solving General Problems Computer will not turn on or start Cause SolutionClick Start Task Manager 148 Troubleshooting Without Diagnostics Computer shuts down automatically Cause SolutionComputer date and time display is incorrect Cause Solution Poor performance is experienced Cause Solution Cannot remove computer cover or access panel Cause Solution 150 Troubleshooting Without Diagnostics Cannot format diskette Cause Solution Solving Diskette ProblemsDiskette drive light stays on Cause Solution Diskette drive cannot write to a diskette Cause Solution Invalid system disk message is displayed Cause Solution 152 Troubleshooting Without DiagnosticsProblem has occurred with a disk transaction Cause Solution Diskette drive cannot read a diskette Cause Solution Drive not found identified Cause Solution Solving Hard Drive ProblemsHard drive error occurs Cause Solution Disk transaction problem Cause Solution Solving Media Card Reader Problems 154 Troubleshooting Without DiagnosticsCan not write to the media card Cause Solution Computer’s software is used to safely eject the card Solving Media Card Reader Problems 155 Solving Display Problems 156 Troubleshooting Without DiagnosticsBlank screen no video Cause Solution Dim characters Cause Solution Image is not centered Cause SolutionSelect ImageControl/ Horizontal Position or Vertical Out of Range displays on screen Cause Solution 158 Troubleshooting Without Diagnostics Enable digital CD audio for this CD-ROM device is Solving Audio Problems 160 Troubleshooting Without Diagnostics Line-in jack is not functioning properly Cause SolutionSound cuts in and out Cause Solution Printer is offline Cause Solution Solving Printer ProblemsPrinter will not turn on Cause Solution Printer prints garbled information Cause Solution Cause Solution Solving Keyboard and Mouse Problems162 Troubleshooting Without Diagnostics Cursor will not move using the arrow keys on the keypad Optical mouse does not track cursor well Cause Solution Solving Keyboard and Mouse Problems 163 Sound Mouse 164 Troubleshooting Without DiagnosticsCursor moves too fast or too slow Cause Solution Click Start Control Panel Hardware Solving Hardware Installation Problems Solving Hardware Installation Problems 165New device does not work Cause Solution Click Hardware and Sound Click Device Manager 166 Troubleshooting Without Diagnostics Solving Network Problems 168 Troubleshooting Without Diagnostics Network status link light never flashes Cause SolutionDiagnostics reports a failure Cause Solution New network card will not boot Cause Solution Memory count during Post is wrong Cause Solution Solving Memory Problems170 Troubleshooting Without Diagnostics Out of memory error Cause Solution Movie will not play in the DVD drive Cause Solution Solving CD-ROM and DVD Problems Cannot eject compact disc tray-load unit Cause Solution 172 Troubleshooting Without Diagnostics Try a different brand of media. Quality varies widely System will not boot from USB flash drive Cause Solution Solving USB Flash Drive Problems174 Troubleshooting Without Diagnostics USB flash drive not found identified Cause Solution Solving Front Panel Component Problems 175 Solving Front Panel Component Problems Solving Internet Access Problems 176 Troubleshooting Without DiagnosticsUnable to connect to the Internet Cause Solution Click Internet Options Solving Internet Access Problems 177Windows Vista Click Network and Internet Click on Device Manager 178 Troubleshooting Without DiagnosticsClick on System and Maintenance Click on Hardware and Sound Solving Software Problems Contacting Customer Support Control panel message Description Recommended action Post Text MessagesPost Text Messages 1Numeric Codes and Text Messages Opened Warning item and select Clear Interpreting Post Diagnostic Audible CodesPost Error Messages 2Diagnostic Audible Codes Beep/Pause Type Action Duration of each beep or pause is defined below Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Password Security and Resetting Cmos Microphone Connector and Icon Pin SignalConnector and Icon 1/8 miniphone Pin Signal Ethernet BNC Line-in Audio Pin Power for CPUAppendix a Connector Pin Assignments Headphone Signal Pin Pin PowerConnector Pin Signal PCI Express X1, x4, x8, and x16 PCI Express Connector Pin a Signal X1, x4, x8, and x16 PCI Express Connector Pin B Signal General Requirements Japanese Power Cord Requirements Country Accrediting Agency Country-Specific Requirements Minitower models Appendix C Specifications Rated Input Current maximum Small form factor models System Board 61, 62, 105 Country power cord set193 Country power supply Settings HP Pro 105 106 Cable management 176 Keyboard 162 Media Card Reader 154 Index Locations Power supply cable ConnectionsSystem board drive Connectors HP Pro Dimm socket locations Locations 55 Power supply cable Connections Sata Resetting