Cannot eject compact disc
Cause | Solution |
Disc not properly seated in the drive.
Turn off the computer and insert a thin metal rod into the emergency eject hole and push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the disc.
Eject button may not be functioning.
Turn on your PC, and press the Eject button nearest the drive to open the tray. If you suspect a problem with the actual Eject button:
1.Click Start and then Computer.
2.
3.Select Eject from the menu.
Cause | Solution |
|
|
Media has been inserted upside down. | |
|
|
The | Wait at least 30 seconds to let the |
determine the type of media played, such as audio or video. | the type of media being played. If the disc still does not start, |
| read the other solutions listed for this topic. |
|
|
CD or DVD disc is dirty. | Clean CD or DVD with a CD cleaning kit, available from most |
| computer stores. |
The driver may be corrupted or outdated.
For information, click Start >Help and Support on the desktop to open the Help and Support Center, type update driver into the Search box, and then click Search.
Windows does not detect the
1.Use Device Manager to remove or uninstall the device.
2.Restart the computer and let Windows detect the CD or DVD driver.
Recording or copying CDs is difficult or impossible.
Cause | Solution |
|
|
Media installed upside down. | Ensure the disc is inserted with the label facing up and |
| centered in the tray. |
|
|
Media is dirty or damaged. | Make sure the disc is clean and undamaged. If recording |
| stopped during a recording session, the disc may be |
| damaged; use a different disc. |
Media already has recorded content.
When using a
Wrong drive is being used.
Make sure the disc is in the correct drive and you specify the same drive in the CD or DVD recording software.
172 | Chapter 9 Troubleshooting Without Diagnostics |