Solving
If you encounter
System will not boot from
Cause | Solution |
|
|
The device is attached to a SATA port that has been disabled | Run the Computer Setup utility and ensure that the SATA |
in the Computer Setup utility. | controller is enabled. |
|
|
Try a bootable CD in the drive. | |
|
|
Boot order not correct. | Run the Computer Setup utility and change boot sequence. |
|
|
Drive not found (identified). |
|
|
|
Cause | Solution |
|
|
Cable could be loose. | Check cable connections. |
|
|
The system may not have automatically recognized a newly | See reconfiguration directions in the Solving Hardware |
installed device. | Installation Problems on page 165 section. If the system still |
| does not recognize the new device, check to see if the device |
| is listed within Computer Setup. If it is listed, the probable |
| cause is a driver problem. If it is not listed, the probable cause |
| is a hardware problem. |
The device is attached to a SATA port that has been disabled in Computer Setup.
Run the Computer Setup utility and ensure that the SATA controller is enabled.
Cause | Solution |
|
|
Drive is not connected properly or not properly configured. | See the documentation that came with the optional device. |
|
|
Movie will not play in the DVD drive. |
|
|
|
Cause | Solution |
|
|
Movie may be regionalized for a different country. | See the documentation that came with the DVD drive. |
|
|
Decoder software is not installed. | Install decoder software. |
|
|
Damaged media. | Replace media. |
|
|
Movie rating locked out by parental lock. | Use DVD software to remove parental lock. |
|
|
Media installed upside down. | Ensure the disc is inserted with the label facing up and |
| centered in the tray. |
|
|
Solving